RADIO EXCHANGE/REPAIR PROGRAM EXCHANGE UNIT PART NUMBER

SUBJECT: RADIO EXCHANGE/REPAIR PROGRAM

MODELS AFFECTED: 1991 PARK AVENUE/PARK AVENUE ULTRA

NOTE: SEE SERVICE BULLETIN 91-9-5 FOR BALANCE OF 1991 MODELS.

The subject program provides an Exchange/Repair for radios used on the above listed models.

The following is a listing of the exchange units that are available through the Level I Delco Radio Service Centers listed at the end of this bulletin.

Part Number Description

16085414 CDM-AMS/FMS/CA/EQ 16085424 CDM-AMS/FMS/Bose 16085434 CDM-AMS/FMS/EQ/CD 16120814 2000 VF-ETR/CASS

Parts are currently available from GMSPO.

Also available from the Level II Delco Radio Service Centers listed at the end of this bulletin.

Before placing a call for an advanced exchange, complete the dealer required information on the ACD-1078 claim form. This information will be required from you before an advanced exchange can be shipped. Following are some tips to save you time.

1. If you have more than one carline dealer code, use your five (5) digit Buick dealer code.

2. Double check the VIN. A bad VIN will delay the processing of your exchange.

3. Complete vehicle mileage (to the nearest mile) will be required.

4. To assist in failure analysis, any technician notes will be requested from you.

Once the required information is obtained, your Advanced Exchange Product Order will be immediately processed. Upon receipt of your Exchanged Product, follow these simple procedures:

1. Match your completed ACD-1078 claim form against the Return Material Authorization (RMA) form that will be included with the product. This will identify the vehicle and customer for which the product was ordered.

2. Immediately return the failed product reusing the special shipping carton and return label provided with your exchange unit.

3. Include the completed ACD-1078 claim form and the Exchange Center copy of the RMA form with the return shipment to the AC-Delco Service Center.

4. Return the product using UPS Ground Transportation.

The ability to service our customers is affected by the availability of exchange products. The prompt return of failed product is important to the level of service that can be provided.

LEVEL 1 DELCO RADIO SERVICE CENTERS

Arizona New York Jimmys Radio-TV Corp. Model Electronic Inc. 7882 E. Gray Rd. 321 W. Rte 59 Scottsdale, AZ 85260 Nanuet, NY 10954 (602) 948-5717 (914) 623-8020 (800) 528-2056 (National) United Radio Service California 5705 Enterprise Parkway Auto Electric Radio E. Syracuse, NY 13057 1841 West Commonwealth (315) 446-5570 Fullerton, CA 92633 (800) 962-0901 (800) 321-6970 (In-State) (800) 448-0944 (800) 321-6969 (Out of State) North Carolina Speed-O-Tach, Inc. Downtown Radio Service 2198 N. Main 2908 Stewart Creek Boulevard Walnut Creek, CA 94596 Charlotte, NC 28216 (415) 935-2040 (704) 391-0801 (800) 442-4491 (In-State) (800) 522-4706 (In-State) (800) 537-0116 (Out of State) Colorado Downtown Radio of Denver, Inc. Ohio 2525 West Sixth Ave. Dayton Speedometer Service, Inc. Denver, CO 80204 660 N. Main St. (303) 573-6288 Dayton, OH 45405 (800) 525-3539 (National) (513) 222-1491 (800) 543-0719 (In-State) Florida (800) 543-9687 (Out of State) Techni-Car Inc. 5688 West Crenshaw Electra-Sound Inc. Tampa, FL 33634 5260 Commerce Parkway West (813) 884-0022 Parma, OH 44130 (800) 662-0022 (In-State) (216) 433-9600 (800) 822-0022 (Out of State) (800) 252-4200 (National)

Georgia Pennsylvania Speedometer Service Company R.T. Grim Company 8471 Roswell Road 400 Regis Avenue Atlanta, GA 30338 Pittsburgh, PA 15236 (404) 998-1666 (412) 655-1574 (800) 332-1827 (In-State) (800) 222-5509 (National) (800) 241-2385 (Out of State) H & R Auto Radio Service Illinois 139 York Road D & B Auto Radio Inc. Warminster, PA 18974 2140 Corporate Drive (215) 672-3707 Addison, IL 60101 (800) 523-6605 (In-State) (708) 916-8787 (800) 492-2074 (Out of State) (800) 323-4813 (National) Tennessee Maryland Rickwood Radio Service Caton Radio Inc. 1830 Airline Drive 6328 Baltimore National Pk. Nashville, TN 37210 Catonsville, MD 21228 (615) 889-3270 (301) 747-8667 (800) 423-4142 (800) 443-6709 Texas Massachusetts Speedometer Service Inc. Modern Radio Shop 3227 Skylane Drive 34 Broadway Carrollton, TX 75006 Wakefield, MA 01880 (214) 380-8944 (617) 246-2052 (800) 336-3998 (National) (800) 848-4001 (Out of State) Zener Electronics, Inc. Michigan 9434 Old Katy Road - 400 SPECMO Enterprises Houston, TX 77055 3890 West 11 Mile Road (713) 932-6360 Berkley, MI 48072 (800) 992-1092 (National) (313) 399-9806 (800) 545-7911 (Out of State) Virginia Southern Autotronics, Inc. 3300 Norfolk St. Minnesota Richmond, VA 23230 Auto-Sound Entronix (804) 353-5400 9600 54th Ave. North (800) 572-2880 (In-State) Minneapolis, MN 55442 (800) 446-2880 (Out of State) (612) 559-9654 (800) 328-0795 (National) Washington Instrument Sales-Service, Inc. 18814 - 72nd Avenue South Missouri Kent, WA 98031 Autronics Auto Spec. (206) 251-9092 1450 Page Industrial Ct. (800) 444-7976 (National) Saint Louis, MO 63132 (314) 423-2323 (800) 392-1516 (In-State) (800) 325-1325 (Out of State)

New Jersey Eastern Electronics Inc. 180 Essex St. Hackensack, NJ 07601 (201) 342-3945 (800) 221-2138 (Out of State)

LEVEL II DELCO RADIO SERVICE CENTERS

Alabama Michigan 3325 6th Ave. South GHI/Autom Service Inc. Birmingham, AL 35222 3056 Eastern Ave. SE (205) 328-4149 Grand Rapids, MI 49508 (616) 241-3980 California (800) 968-9100 (In-State) All American Radio 19316 Van Owen Royal Radio Sls-Serv. Reseda, CA 91335 612 N. Main St. (818) 881-5474 Royal Oak, MI 48067 (800) 227-9476 (In-State) (313) 548-0060 (800) 482-0821 (In-State) Tharp's Radio 2664 Marconi Ave. M & R Electronics Sacramento, CA 95821 6400 State (916) 489-6310 Saginaw, MI 48603 (800) 221-5843 (In-State) (517) 790-2949 (800) 343-1382 (In-State) Florida Techni-Car of Jax Hunt Auto Radio T E 5121 Bowden Road St. 107 24607 Schoenherr Jacksonville, FL 32216 Warren, MI 48089 (904) 731-9144 (313) 757-6630 (800) 251-6063 (Out of State) (800) 624-2726 (In-State)

Techni-Car/Orlando New York 3071 N Orange Blossom, Ste. W Modern Radio Shop Orlando, FL 32804 16 Van Rensselaer Road (407) 295-0055 Albany, NY 12205 (800) 522-2021 (In-State) (800) 822-0232

Georgia Creative Audio Inc. Athens Speedom-Radio 7448 Elmont Road 4013 Danielsville Road Elmont, NY 11003 Athens, GA 30601 (516) 285-4411 (404) 354-0885 (800) 328-0885 (In-State) Ohio Queen City Radio Service Illinois 222 West 12th Street A J R Radio & Speed Cincinnati, OH 45210 15608 S 70th Court (513) 421-3070 Orland Park, IL 60462 (800) 582-0044 (In-State) (312) 429-4114 (800) 543-0426 (Out of State)

Indiana Siegel Radio Indy Autom Electrnic 1110 Sylvania 2426 E. 55th Place Toledo, OH 43612 Indianapolis, IN 46220 (419) 476-5002 (317) 253-0935 (800) 231-2753 (In-State) Pennsylvania (800) 748-0422 (Out of State) R. T. Grim Company 1845 Market Street Iowa Camp Hill, PA 17011 D & B Auto Radio Inc. (717) 761-4113 3030 State Street Bettendorf, IA 52722 Whelan Enterprises (319) 359-1343 12300 Townsend Road (800) 292-0087 (In-State) Philadelphia, PA 19154 (800) 553-0069 (Out of State) (215) 673-8111 (800) 553-4268 (In-State) Kentucky Kincheloe Radio T A Texas 830 South lst Holcombe Dist. Louisville, KY 40203 1201 West Clay (502) 585-5126 Houston, TX 77019 (800) 777-1604 (In-State) (713) 529-8744 (800) 666-5454 (National) Maryland Monahan Elec. Inc. Model Auto Elect. 8509 Atlas Drive 923 North Alamo Gaithersburg, MD 20877 San Antonio, TX 78215 (301) 840-5901 (512) 223-3827 (800) 654-3785 (In-State) (800) 292-7213 (In-State) (800) 654-3787 (Out of State) (800) 634-9947 (Out of State)

Massachusetts Wisconsin National Car Radio D & B Auto Radio Inc. 23 Elm Street W227 N913 Westmound Watertown, MA 02172 Waukesha, WI 53186 (617) 926-1075 (414) 544-1448 (800) 852-3024 (In-State) (800) 331-7562 (In-State) (800) 225-3256 (Out of State) (800) 242-1460 (Out of State)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.