The shoe grooves have burrs or dirt.

1. Clean the shoe grooves.
2. Inspect the components.
3. Replace the components as needed. Refer to Steering Column Tilt Head Housing - Disassemble - Off Vehicle or Steering Column Tilt Head Housing - Assemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Disassemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Assemble - Off Vehicle .

The shoe lock spring is weak or broken.

1. Clean the shoe lock spring.
2. Inspect the components.
3. Replace the components as needed.Refer to Steering Column Tilt Head Housing - Disassemble - Off Vehicle or Steering Column Tilt Head Housing - Assemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Disassemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Assemble - Off Vehicle .

A shoe is seized on the pivot pin.

1. Clean the pivot pin.
2. Inspect the pivot pin.
3. Replace the components as needed.Refer to Steering Column Tilt Head Housing - Disassemble - Off Vehicle or Steering Column Tilt Head Housing - Assemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Disassemble - Off Vehicle or Steering Shaft, Lower Bearing, and Jacket - Assemble - Off Vehicle .