Step | Action | Value | Yes | No |
|---|---|---|---|---|
DEFINITION: Any noise emitted from the front of the vehicle that is induced by VEHICLE SPEED or DRIVE TERRAIN as related to the front suspension. | ||||
1 |
Important: You may need to compare this vehicle to an identical vehicle in order to determine if the customer's complaint is a normal operating characteristic of the vehicle. Attempt to duplicate the noise. Road test the vehicle. Is an abnormal noise present? | -- | System OK | |
2 |
Do you hear the noise? | -- | ||
3 |
Is the repair complete? | -- | -- | |
4 |
Are any components damaged? | -- | ||
5 | Repair any damaged components. Is the repair complete? | -- | -- | |
6 |
Does either tire exhibit unusual tread wear? | -- | ||
7 |
Does the noise now come from the rear of the vehicle. | -- | ||
8 | Replace the tires that are causing the noise. Is the repair complete? | -- | -- | |
9 | Ensure that the ball joints and steering linkage are lubricated (if applicable). Lubricate/replace as necessary. Did you service any components? | -- | ||
10 | Ensure that all of the wheel nuts are tightened to the correct specification. Tighten as necessary. Refer to Fastener Tightening Specifications in Tires and Wheels. Did you tighten any wheel nuts? | -- | ||
11 | Use your hands in order to push and pull the strut. Is the strut loose? | -- | ||
12 |
Is the strut loose? | -- | ||
13 | Replace the loose or worn strut components. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension. Is the repair complete? | -- | -- | |
14 | Use your hands in order to push and pull on the stabilizer shaft. Is the stabilizer shaft loose? | -- | ||
15 |
Is the stabilizer shaft loose? | -- | ||
16 | Observe the location of the stabilizer shaft looseness. Is the looseness observed at the stabilizer shaft link? | -- | ||
17 | Replace the stabilizer shaft links. Refer to Stabilizer Shaft Link Replacement in Front Suspension. Has the repair been performed? | -- | -- | |
18 | Replace the stabilizer shaft insulator(s) and/or bracket(s). Refer to Stabilizer Shaft Replacement in Front Suspension. Is the repair complete? | -- | -- | |
19 | Inspect the control arms for looseness or movement. Did you observe any looseness or movement? | -- | ||
20 |
Is the control arm loose? | -- | ||
21 | Replace any worn or loose control arm bushings. Refer to Lower Control Arm Bushings Replacement - Front in Front Suspension. Is the repair complete? | -- | -- | |
22 |
Important: Do not allow the stethoscope to contact any moving components. Does either wheel bearing exhibit excessive noise? | -- | ||
23 | Replace the wheel bearings. Refer to Front Wheel Hub, Bearing, and Seal Replacement in Front Suspension. Is the repair complete? | -- | -- | |
