Service VME - Inability to Configure Replacement Radio

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

If a radio replacement is necessary for the Eldorado Collector Series (VIN positions 4-5 are EC), the dealer may be unable to configure the replacement radio with the Tech 2. In June, Techline software was made available to correct this concern.

Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.