GM Service Manual Online
For 1990-2009 cars only

Throttle Valve Cable - Inspect/Replace

Subject:99039 -- THROTTLE VALVE CABLE - INSPECT / REPLACE

Models:CERTAIN 1999 CHEVROLET CAVALIER AND PONTIAC SUNFIRE, EQUIPPED WITH 2.2 L (RPO LN2 -- VIN CODE 4) AND 3T40 AUTOMATIC TRANSAXLE (RPO MD9)



General Motors has decided that certain 1999 Chevrolet Cavalier and Pontiac Sunfire model vehicles, equipped with 2.2 L (RPO LN2 -- VIN Code 4) engine and 3T40 automatic transmission may have been built with a throttle valve cable (T.V. cable) having a mismatched ramp angle on the ratchet teeth of the tension adjuster. This will cause the cable to lose tension and may cause low transmission fluid line pressure, which may result in transmission slippage, excessive heat and failure of the transmission.

To prevent the possibility of this condition occurring, dealers are to inspect the T.V. cable for certain production date codes and replace the T.V. cable on vehicles with these involved date codes.

Vehicles Involved

Involved are certain 1999 Chevrolet Cavalier and Pontiac Sunfire model vehicles, equipped with 2.2 L (RPO LN2 -- VIN Code 4) engine and 3T40 automatic transmission and built within the following VIN breakpoints.

Year

Division

Model

Plant

From

Through

1999

Chevrolet

Cavalier

Lordstown

X7316706

X7321201

1999

Pontiac

Sunfire

Lordstown

X7583072

X7584682

The following list shows the dealers of record and vehicles involved in this campaign by Division-Dealer Code and VIN sequence number. Do NOT order parts for vehicles not on this list. Canadian division code is '14', Chevrolet U.S. code is '13', and Pontiac U.S. division code is '16'.

DIV-Dealer Code

VIN

1302013

318851

1302016

317206

1302051

317320

1302066

317458, 318572

1302100

316912, 317598

1302127

316839, 318222

1302141

316915, 317368, 317484, 317714

1302189

317313, 318384, 318622, 317463

1302231

318225, 319105

1302258

317532, 318575

1302260

317191

1302296

318657

1302311

316878, 318803

1302366

318203, 318884

1302376

319286

1302413

316827

1302440

317357

1302461

316995, 317744, 317808

1302480

317785

1302492

317746, 317784

1302501

319238

1303012

318786, 318876, 318900

1303024

317618, 318119, 318738, 318953, 319432

1303032

319536

1303073

318109, 318544

1303145

318028, 318983, 319389

1303203

317869, 318076, 318054

1303222

318408

1303223

319008

1303447

317414, 317723, 317757, 318630, 319333, 319404, 319435

1303480

319106

1303495

318365

1303496

317915, 318795, 319490

1303509

318655, 319068, 319188

1303520

319399

1303669

318339, 319353

1303676

318664

1303690

318333, 319049, 319339, 319668, 319780, 320689, 320752

1303702

318057

1303774

317649

1303788

319122

1303801

319015

1303834

318720, 319079, 319198

1303893

317616

1303895

318828

1304101

317932, 318373

1304152

319023

1304303

319240

1304668

318668, 318702

1305011

318200, 319321

1305032

317327, 318546, 318760

1305113

318117, 319217

1305136

317955

1305164

318855

1305183

319946

1305201

317992, 318435, 318524

1305237

319412, 320663

1305318

318362

1305374

319883, 320364

1305383

320223

1305393

319633

1305407

318087, 318540, 319294, 319338

1305408

319996, 320171

1305410

318944

1305442

318806

1305496

317522

1305513

318703, 320096

1305559

318525, 318968, 319595

1305567

319349, 320337

1305625

318155

1305626

318673

1305686

318097

1305687

319761

1305886

318442, 320559

1305948

319581

1306197

319161, 319887

1306257

319307

1306434

317642

1306484

319020

1307026

317807

1307050

318474

1307114

318111, 319063

1307166

320914

1307218

319046, 319660

1307331

317964

1307345

318692

1307354

319223

1307419

319267

1307423

317395

1307574

319250

1307607

319272

1307706

318206, 318858

1307709

318143

1307792

319114

1308004

318810

1308013

317874

1308058

318404, 319451

1308090

318310, 318412, 318965

1308114

318555, 318748, 318918, 319549

1308116

318411

1308117

318475, 318633

1308134

318379

1308140

317826

1308158

318459

1308276

318190, 318429, 318582

1308303

318930

1308358

317568, 317933, 318506, 319003, 319290

1308359

316978

1308436

319004

1308446

317571, 317634, 317760

1308468

318480

1308485

317973, 318380

1308493

318438

1308503

318552, 318598

1308572

319214

1308691

318355

1308718

318295

1308800

318931

1309105

317926

1309109

317304, 317795, 319593

1309142

319052

1309178

317098, 317162, 317348, 317489, 317496, 317552, 317875, 318106, 318624

1309191

316911, 318105

1309210

317050, 318600

1309241

317410

1309325

317664

1309333

317288, 317690, 318676

1309401

317587, 319071

1309430

318278

1309498

317389, 317606, 318217

1309558

318642

1309591

316990, 318024

1309596

319268

1309619

317766, 318093

1309696

317842

1310033

319484

1310187

318013, 318202, 318777

1310530

319053

1310532

319734

1310801

318691

1310980

318041, 318707, 319385

1311012

318892

1311108

318787

1311168

316855, 317237

1311198

318040, 318253, 319344

1311223

316872, 316930, 317434

1311293

316863, 318641, 320299

1311320

316983

1311417

316918

1311431

318273

1311443

317645, 317774, 318127

1311460

316875

1311486

316939, 319611

1311685

319228

1313005

318388

1313011

317683, 317892

1313056

317020

1313073

318045

1313079

316814, 317053, 317387, 318361, 318592, 318666

1313119

318306, 318559

1313172

318610

1313222

316874, 317013, 317427, 317442, 317962, 318095

1313277

316977

1313290

317093

1313388

317833, 317937, 318324, 318472, 319061

1313429

317122

1313600

317450

1313693

317521, 317661

1313707

316975, 317107

1313811

317739

1313816

317559, 317603

1314185

316856, 317163

1314270

316857, 317024

1314296

318158, 318415

1314330

317194, 317853

1314347

316894

1314527

316917

1315034

317072

1315040

319674

1315068

319034

1315096

317893, 317622

1315105

318060

1315126

318558

1315147

316706, 318198

1315157

318304

1315199

318312

1315247

319572

1315263

318447

1315341

318672, 319005

1315387

319555

1315422

318728

1315426

318770

1315430

318686, 317888

1315452

317501

1315479

318077, 319270

1315491

318587

1315546

317595, 317638, 318444, 318469, 318495

1315564

317354, 318804

1315607

319086

1315619

319868

1315645

319713

1315906

318734

1316014

320221

1316017

316940

1316060

318048

1316074

318721

1316119

317214

1316140

317110, 318390, 318563, 318754, 318829, 318991, 319405, 319818, 320334

1316152

319591

1316182

320370

1316248

320312

1316293

318761

1316358

319924, 320366

1316378

318001, 318017

1316412

317623, 317685, 319030, 319324, 319520, 319821, 319862

1316469

317577, 317737, 319649

1316476

319831

1316483

319979

1316507

320173

1316514

319352

1316608

318152

1316725

318327

1316802

317990

1317070

319199

1317086

318006

1317141

317243, 317607, 318398, 318554, 318961, 319019, 319794, 319368

1317182

319561

1317209

317612

1317240

317658

1317261

318755

1317393

318507

1317420

317741, 319323

1317477

318276

1317610

317675

1318015

319147

1318055

318184

1318063

319615

1318065

318140, 319226

1318112

319396

1318130

318818

1318201

318132, 319694

1318336

319037

1318373

317967

1318388

319350

1318418

318259

1318540

318342

1318560

318658

1318573

318854, 319246

1318584

317876

1318608

318864

1318627

319042

1318667

318848

1318737

319827

1319076

319607

1319281

318710

1320084

317945, 320162

1320131

317942, 318328

1324004

318230, 318883

1324049

319774

1324149

318969

1324248

317829

1324265

319468

1324400

317678

1324447

319400, 319443

1324467

317422

1325020

317111, 317790

1325065

317895

1325162

319474

1325164

317455, 317755, 317911, 318123, 318252, 318307, 318496, 318809, 319233, 319636

1325218

317406, 318837

1325305

317081

1325349

316950

1325384

318125

1325393

318799

1325417

317280

1325436

317629

1325439

318051

1325452

317673

1325467

317655, 317939

1325609

318681

1326093

318467

1326114

318098, 318649, 319810

1326144

317652

1326202

318605, 318840

1326308

319473

1326358

318456

1326428

317903, 319255, 319410

1326477

317959

1326478

318750

1326537

317041

1328043

316841, 316890, 316921, 316936, 317209

1328085

317058, 317743, 317771, 317897, 318347

1328147

317359, 317814

1328231

317975

1328334

317555

1328395

317949, 318547, 319055

1328409

316966, 317016, 317890

1328425

317767, 317792, 318231

1328438

317492

1328488

316952

1328570

316941

1328581

316889, 316959, 317049, 318441, 318713

1328598

317507, 317579

1328676

317419, 317740, 318179

1330012

318016, 321201

1330018

318067, 318425

1330230

317694, 317976

1330403

319090

1330438

319363

1330457

317918

1330636

317848, 318129, 318530, 318680, 320097, 320180

1332039

316908

1332045

316949

1332061

316947

1332132

316840, 318112

1332276

317030

1332411

317580

1332465

317234, 319206

1339017

317749

1339121

319783, 319795

1344005

317680, 318904, 319726

1344044

318321

1344160

317385, 317600

1344180

319203

1344225

317913, 318919

1344228

317883

1344235

316837, 316898

1344285

317856, 318346, 318357, 318453

1344324

317091, 317334, 317789

1344327

317038

1344337

317857, 317878, 319564

1344361

316971, 317018

1344405

317339, 317431, 317804, 317929

1344422

318248

1344451

318717

1344454

317285, 317601, 317672, 317799

1344463

317082

1344472

316905, 317103, 317115, 317693, 317832

1344533

317558

1344548

316969

1344550

317984, 318101, 318229, 318684, 318776, 318877, 318954, 318986

1346224

319730

1347036

318764, 318797

1347040

318567

1347073

317927

1347152

317898

1347280

318662, 318801, 319080, 319356, 319626

1347282

318417

1347360

317070, 318757

1347383

317943

1347389

319530

1347394

317650

1347469

318458, 318570, 319067

1347487

318046

1347580

317732

1347634

319372

1481101

583326, 583471, 583537, 583747, 583756, 583891, 584190, 584235

1481129

583248, 583288, 583306, 583313, 583337, 583341, 583398, 583426, 583494, 583518, 583565, 583578, 583594, 583606, 583628, 583704, 583760, 583851, 583860, 583866, 583884, 583900, 583924, 583972, 583998, 584000, 584057, 584106, 584214, 584263

1481138

583620, 583749, 584185

1482011

583562

1482041

583228, 583251, 583430, 583507, 583552, 583567, 583881, 583908, 583951

1482052

583263, 583271, 583284, 583596, 583599, 583649, 583734, 583783, 583791, 583832

1482101

583773, 583878, 583995, 584155

1482180

583702

1485878

583129

1485964

583365

1486445

319526

1486587

583402, 583432, 583533, 583576, 583613, 583812, 583824, 583875, 583921, 583949, 583955, 584673

1486635

317855

1486657

584040

1486666

317181, 317827, 317919, 318022, 318389, 318788, 319018, 319426

1486825

583428, 583933

1486880

317637, 318383, 319325

1487061

583584, 583806, 583889

1487064

317336, 317721, 317725, 317761, 317798, 318145, 318156, 318199, 318246, 318269, 318280, 318285, 318302, 318413, 318418, 318503, 318523, 318528, 318553, 318688, 318715, 318793, 318825, 318860, 318942, 319050, 319056, 319066, 319183, 319304, 319380, 319509, 319539, 319657

1487066

583653, 583691

1487100

583611

1487108

583640

1487136

583672

1495006

583456, 583540, 583546

1495599

583218

1496284

583753, 584074

1602122

583102

1602184

583633

1602484

583121

1603008

584055

1603060

583514

1603165

583619

1603206

583410, 583520, 583639, 583674

1603379

583404

1603412

584107

1604088

583201

1604138

583627, 583885

1604218

583188, 583230, 583413

1604228

583211, 583501, 583503, 583539, 583582

1604434

583274, 583470

1604735

583143

1606098

583892, 583906, 583964, 583968, 583988

1606171

583424

1606289

583264, 583345, 583449, 583463, 583692, 583738, 583802, 583913, 583994, 583997

1606636

583956

1606776

583120

1606788

583072

1606791

583096

1606887

583088

1607017

583531

1607076

583418, 583696

1607078

583835, 584046, 584058

1607205

583152

1607262

583101, 583186, 583508

1607329

583302

1607358

583667

1607361

583159, 583200, 583224, 583244, 583265, 583275, 583329, 583353, 583375, 583484, 583506, 583641, 583683, 583772, 583849, 583895, 584021, 584097

1607652

583098, 583591, 583874, 584033

1607675

584012

1607708

583136

1608007

583378

1608018

583273, 583461

1608019

583181

1608027

583421

1608104

583422, 583433

1608122

583336

1608123

583512, 583768, 584085, 584208, 584244, 584475

1608124

583310, 583377, 583492, 583505, 583529, 583607, 583630, 583646, 583657, 583800, 583838, 583854, 583865, 583903, 583983, 584060, 584215, 584303, 584386

1608154

583706

1608155

583408, 583466

1608165

583109, 583262

1608166

583554, 584557, 583569

1608170

583538

1608172

583446

1608180

583597, 583805

1608188

583621

1608200

583473, 583728, 583920

1608201

583510

1609160

584045

1609217

583126

1609419

583112

1609526

583106, 583118

1609683

583145

1609715

583856

1610011

583577

1610084

583169, 583207, 583231, 583234, 583260

1610109

583670

1610115

583132

1610120

583559

1610127

583146

1610132

583687, 584080

1610190

584132

1610300

583104

1610307

583743, 583894

1610421

583141

1610492

583246, 583294

1610634

583542

1610679

583766

1610697

583527

1610730

583635

1610733

583123

1610775

583741

1610793

583867

1610909

583948

1611025

583325, 583871

1612011

583864

1612047

583626

1612077

584066

1612094

583367, 583841

1612107

583130, 583174

1612165

583498, 583509, 583532, 583536, 583551, 583558, 583638, 583648, 583689, 583759, 583763, 583779, 583803, 583825, 583833, 583876, 583888, 583901, 583926, 584224

1613051

583581

1613126

584123

1613161

584213

1613168

583796

1613203

583544, 583714, 583828, 583853, 584565

1613281

583400, 583907, 583973, 584100, 584534

1613303

584583

1613348

583716

1613616

583479

1613654

583661

1615041

584022

1615046

583355, 583526, 583612, 583642, 583755, 583836, 583938, 584082, 584093

1615056

583943

1615233

583490, 583598, 583625, 584090

1615446

584010

1615615

583797, 584048

1617032

584075, 584321

1617045

584564

1617066

583992

1617078

583391, 583399, 583460, 583476, 583496, 583516, 583528, 583534, 583535, 583541, 583563, 583668, 583675, 583819, 583877, 583952, 584009, 584017, 584025, 584027, 584030, 584036, 584043, 584099, 584207, 584225, 584260, 584443, 584608, 584682

1617134

583255

1617208

583939

1617248

583827, 583961, 584547

1617269

583435, 583813, 583940, 584096, 584165

1617298

583425, 583673

1618041

583550, 583708

1618164

583593

1618190

583703

1618260

583623, 583792

1618281

583420, 584184

1618434

583437

1618705

584219

1618712

583269

1618733

584186

1618746

583364

1619019

583923

1619025

583357, 583486, 583603, 583739

1619055

583811, 583830, 583846, 584023

1619077

583431, 583573, 583585, 584122

1619192

584134

1619324

583719

1619569

583335

1619646

583966

1619697

583393, 583525, 583564, 583571, 583776, 583883, 584042

1619700

583844

1621032

583348, 583423, 583686

1621050

584170

1621297

583318

1621402

583958

1621455

583697, 583723, 583880

1621666

583383

1622028

583395

1622066

583412, 583483

1622139

584147, 584394

1622157

583165, 583289, 583354, 583451, 583522, 583548, 583636, 583699, 583736, 583936, 584035, 584038, 584069, 584217, 584290, 584293, 584408, 584446

1622283

583592

1622670

584029

1623048

583296, 583499

1623624

583469, 583553, 583868, 584189

1623633

583212, 583387, 583389, 583887

1624015

583758

1624056

584223

1624071

583757

1624083

583300, 583349, 583615, 583622, 583629, 583685, 583823, 583847, 584286, 584493

1624297

583441, 583644, 584180, 584320

1624405

583831

1675905

584005, 584109

Important: Dealers should confirm vehicle eligibility through VISS (Vehicle Information Service System) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

Parts Information

Important: An initial supply of T.V. Cables, equivalent to 65% of involved vehicles, required to complete this campaign will be pre-shipped to involved dealers of record. This pre-shipment will occur the week of June 28, 1999. Pre-shipped parts will be charged to dealer's open parts account.

Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.

Part Number

Description

Qty/ Vehicle

22609702

Cable, Throttle Valve

1

Important: Due to the small number of vehicles involved, dealers are encouraged NOT to order campaign parts for use as shelf stock. Parts should only be ordered when inspection determines that it is necessary to replace the T.V. cable.

Customer Notification

Customers will be notified of this campaign on their vehicles by General Motors (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

Dealer Campaign Responsibility

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

Service Procedure

  1. Prep the vehicle.

  2. Object Number: 625490  Size: SH
  3. Open the hood and inspect the T.V. cable date code.
  4. The production date code is stamped in white numbers along the cable toward the throttle body end of the cable at the spot indicated by the X's. Date codes 9145 and 9146 (Julian date codes for May 25 and 26, 1999) are the two affected date code numbers.

    • Continue to step 3 and replace the T.V. cable if either of these two affected date codes appear.
    • Go to step 28 if the vehicle T.V. cable does not have the affected date code and does not need to be replaced.
  5. Install fender covers and remove the air outlet duct.

Removal Procedure

    Important: Observe the T.V. cable routing when you remove the cable. Duplicate the cable routing when installing the cable.

  1. Remove the T.V. cable end from the accelerator control lever assembly slot.
  2. Remove the T.V. cable conduit from the throttle bracket by compressing the locking tangs.
  3. Remove the T.V. cable routing clips or straps.
  4. Remove the bolt that is securing the T.V. cable to the transmission. Pull up on the cable cover at the transmission until the cable is visible.
  5. Remove the T.V. cable from the transmission link.
  6. Remove the transmission case seal.

Installation Procedure

  1. Reuse the transmission case seal after inspecting for removal damage and no seal replacement is necessary.
  2. Install the transmission end of the replacement T.V. cable to the T.V. link through the transmission seal and secure the seal.
  3. Install the T.V. cable bolt and washer assembly to the transmission.
  4. Tighten
    Tighten bolt to 9 N·m (80 lb in).

  5. Install the T.V. cable routing clips or straps.
  6. Install the T.V. cable conduit end to the throttle bracket.
  7. Important: Do not damage or kink the wire cable.

  8. Install the T.V. cable into the accelerator control lever assembly slot.
  9. Pull on the upper end of the cable. The cable should travel a short distance with light resistance caused by the small return spring on the T.V. lever. When releasing the upper end of the T.V. cable, the cable should return to the zero T.V. position.

T.V. Cable Adjustment

  1. Depress and hold the readjustment tab.
  2. Pull the cable conduit out until the slider mechanism hits the stop.
  3. Release the button.
  4. Position a 17 mm socket and torque wrench onto the throttle body pulley cam assembly.
  5. Important: Audible clicks will be heard during this step.

  6. Rotate the torque wrench to the full wide open throttle position and apply 7-10 N·m (62-69 lb in) of torque.
  7. Release the applied pressure on the torque wrench.
  8. Remove the torque wrench and socket.
  9. Check that the T.V. cable moves freely. The T.V. cable may appear to function properly with the engine stopped and cold. Inspect the T.V. cable after the engine is hot.
  10. Install the air outlet duct.
  11. Remove the fender covers and close the hood.
  12. Road test the vehicle and adjust the T.V. cable as necessary.
  13. Install the GM Campaign Identification Label.

Campaign Identification label

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.


Object Number: 638234  Size: SH

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. When installing the Campaign Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Campaign Identification Labels can be obtained from Dealer Support Materials by calling 1-888-414-6322 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number S-1015 when ordering.

Apply the "Campaign Identification Label" only on a clean, dry surface.

Claim Information

Submit a Product Campaign Claim with the information indicated below. Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours*

Net Item

Inspect for date code, no replacement necessary

--

--

--

MA-96

V0355

0.2

--

Inspect for date code and replace T.V. cable

1

22609702

**

MA-96

V0356

0.4

***

* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for T.V. cable needed to complete the repair.

***-- The amount identified in the "Net Item" column should represent the sum total of the Current GMSPO Net Price plus 40% for parts needed to perform the required repairs.

July, 1999

Dear <Division(s)> Customer:

This notice is sent to inform you that General Motors is conducting a customer satisfaction recall campaign that includes your vehicle.

Reason For This Recall

General Motors has decided that certain 1999 Chevrolet Cavalier and Pontiac Sunfire model vehicles, equipped with 2.2 L engine and 3T40 automatic transmission, may have been equipped with a throttle valve cable (T.V. cable) having a misbuilt tension adjuster. This will cause the cable to lose tension and can lead to poor performance and failure of the transmission.

What Will Be Done

To prevent the possibility of this condition occurring, your dealer will inspect the T.V. cable for certain production date codes and replace the T.V. cable on vehicles with these involved date codes. This service will be performed for you at no charge .

Contacting Your Dealer

Please contact your <Division> dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.

If you experience any trouble scheduling your vehicle or you have any questions regarding this recall action, please contact the appropriate Customer Assistance Center at the number listed below:

Division

Number

Deaf, Hearing Impaired, or Speech Impaired*

Chevrolet

1-800-222-1020

1-800-833-2438

Pontiac

1-800-762-2737

1-800-833-7668

* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY)

Customer Reply Card

The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.

Courtesy Transportation

Your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

<Division(s)>

General Motors Corporation

Enclosure