CAMPAIGN: INCORRECT WHEEL WRENCH INSTALL NEW P/N

Model and Year: 1988 CHEVROLET G30 (LORDSTOWN ONLY)

TO: ALL CHEVROLET DEALERSS

General Motors has determined that certain 1988 G 30 Vans built at the Lordstown Plant may have been shipped with an incorrect wheel lug nut wrench.

To correct this condition, it will be necessary to install a new wheel lug nut wrench in all involved vehicles.

Since a new wheel lug nut wrench can be easily installed and to reduce owner inconvenience, new wheel lug nut wrenches and storage instructions will be sent directly to owners of record. Owners may install the wrench or they may ask a dealer to do the service. Dealer service is to be done at no charge to the owner.

VEHICLES INVOLVED

Involved are certain 1988 G Vans produced within the following VIN breakpoints:

PLANT FROM THROUGH ----- ---- -------- Lordstown J7141747 J7161313

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle sublect to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

PARTS INFORMATION

A new wheel lug nut wrench required for each vehicle involved will be mailed to owners of record and involved dealers by Chevrolet Motor Division on a no charge basis.

If additional wheel lug nut wrenches are required, they may be obtained by contacting Adistra Corporation, (313) 455-9072.

Quantity/ Part Number Description Vehicle ----------- ----------- ------- 14009303 Wheel Lug Nut Wrench 1

Do not order this part from General Motors Service Parts Operation (GMSPO).

SERVICE PROCEDURE

See illustration, page 3, for information regarding storage of the wheel wrench and jacking tools.

CAMPAIGN IDENTTFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this bulletin will require a "Campaign Identification Label." Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Apply "Campaign Identification Label" only on a clean dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below: * ** Failed Parts Labor Lab Oth Net Repair Performed PC Part NO. Allow FC OP Hrs Hrs Amt ---------------- -- -------- ----- -- -- --- --- ---

Install wheel 1 14009303 -- 00 V5260 0.2 0.1 $1.12 wrench in storage area

* Campaign Administrative Allowance.

** The $1.12 amount identified in the "Net Amount" column above represents 30% of dealer net for parts that were furnished by Chevrolet Motor Division.

Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.

Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.

Dear Chevrolet Owner:

This notice is sent to inform you that Chevrolet Motor Division is conducting a recall campaign that includes your vehicle.

REASON FOR THIS RECALL

General Motors has determined that certain 1988 G Vans built at Lordstown Van Plant may have been shipped with an incorrect wheel lug nut wrench. In view of this possibility, it will be necessary to install a new wheel lug nut wrench in all involved vehicles.

WHAT WE WILL DO

Since a new wheel lug nut wrench can be easily installed and to reduce your inconvenience, we are enclosing a new wheel lug nut wrench with storage instructions. The wrench should be installed behind the spare tire in your van. However, if you desire, your Chevrolet dealer will install the wheel lug nut wrench for you at no charge.

WHAT YOU SHOULD DO

Please let us know if you elect to install the new wheel lug nut wrench by completing the enclosed postage paid owner reply card and returning it to us. This will assist us in assuring that all affected vehicles have been corrected.

If you have sold or traded your vehicle, please fill out the owner reply card and return it to us so that we may update our records.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.