CAMPAIGN:SEAT BOLTS NOT INSTALLED
SUBJECT: SEAT BOLTS NOT INSTALLED
MODELS: 1994 Chevrolet and GMC C/K Trucks Assembled at Pontiac East with A52 Bench Seats, AE7 60/40 Split Seats, and A95 High Back Bucket Seats
TO: ALL GENERAL MOTORS DEALERS
General Motors of Canada Limited has determined that certain 1994 Chevrolet and GMC C/K model truck seats have been assembled without bolts that connect the upper slave hinge to the seat back frame, or bolts that connect the seat to the seat adjuster. If either of these conditions exist, the seat does not meet the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 207, "Anchorage of Seats."
To correct this condition, dealers are to inspect seats for missing bolts and install bolts if required.
VEHICLES INVOLVED:
Involved are certain 1994 Chevrolet and GMC C/K model trucks equipped with Bench Seats (RPO A52), High Back Bucket Seats (RPO A95) and 60/40 Split Bench Seats (RPO AE7), and built at Pontiac East within the following VIN breakpoints:
Model Year Model From Through ---------- ----- ---- ------- 1994 Chevrolet C/K Truck RE100178 RE106223 1994 GMC C/K Truck RE500042 RE501465
NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
All unsold new vehicles in dealer's possession and subject to this campaign MUST be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow- up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION:
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.
PARTS INFORMATION:
Parts required to complete this campaign should be ordered through regular channels, as follows:
Part Number Description Quantity/Vehicle ---------- ----------- ---------------- 11505360 Slave Hinge Bolt 2 15562764 Track Bolt 1
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance ----------- ----------- -------------- 1A Inspect and Install Bolts as Required - .6 Vehicles with High Back Bucket Seats (A95) or 60/40 Split Seats (AE7)
2A Inspect and Install Bolts as Required - .4 Vehicles with Bench Seats (A52)
Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.
SERVICE PROCEDURE:
INSPECTION AND REPAIR FOR UPPER HINGE BOLTS
(For Vehicles with 60/40 Split Seats (RPO AE7) or High Back Bucket Seats (RPO A95)
1. Unzip driver's seat back and inspect for missing upper slave hinge bolts. See Figure 1.
- If bolts are installed, zip driver's seat trim back down and repeat inspection for passenger's seat.
If passenger's seat also has bolts installed, no action is required for upper hinge bolts, zip seat trim back down and continue to "Inspection and Repair for Seat Cushion Track Bolts" section.
- If bolts are missing, from either driver's or passenger's seat back, proceed to Step 2.
2. For seats found to be missing bolts, leave seat trim unzipped and install two new upper slave hinge bolts. Torque bolts to 20-35 N.m (15-26 lb. ft.).
3. Zip seat trim back down on all repaired seats and proceed to "Inspection and Repair for Seat Cushion Track Bolts" section.
INSPECTION AND REPAIR FOR SEAT CUSHION TRACK BOLTS
(For Vehicles with Bench Seats (RPO A52), 60/40 Split Seats (RPO AE7) or High Back Bucket Seats (RPO A95)
1. Starting with seat cushion in center of adjuster, inspect for missing seat cushion track assembly bolt. Only 1 of the 4 bolts may be missing per seat. For bench seat vehicles, inspect both left and right track assemblies. For bucket or 60/40 split seat vehicles, inspect both the left and right track assemblies for each front seat. See Figure 2.
2. If seat cushion track assembly bolt is missing, install a new bolt to cushion frame and torque to 16-20 N.m (12-15 lb. ft.).
3. Install Campaign Identification Label.
INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL
Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
Dear General Motors Customer:
General Motors of Canada Limited has determined that certain 1994 Chevrolet and GMC C/K model truck seats have been assembled without bolts that connect the upper slave hinge to the seat back frame, or bolts that connect the seat to the seat adjuster. If either of these conditions exist, the seat does not meet the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 207, "Anchorage of Seats."
To correct this condition, your dealer will inspect seats for missing bolts and install bolts if required.
This service will be provided for you at no charge.
Please contact your GM dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department General Motors of Canada Limited
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
