GM Service Manual Online
For 1990-2009 cars only

Squeak Noise Coming From Front of Vehicle (Align Shock Absorber Upper Mount)

Subject:Squeak Noise Coming From Front of Vehicle (Align Shock Absorber Upper Mount)

Models:2004 Chevrolet Silverado 1500 Series Pickups
2004 GMC Sierra 1500 Series Pickups
with 4WD and Built at Oshawa Plant (1 in VIN position 11) Prior to VIN Breakpoint 41211859



Condition

Some customers may comment on a squeak noise coming from the front of the vehicle.

Cause

The cause of this condition may be due to the front shock(s) not being centered in the frame hole resulting in metal to metal contact.

Correction

Align the shock absorber upper mount to the correct location using the procedure listed below. DO NOT replace the shock absorber.

  1. Open the hood.
  2. Remove the upper shock absorber nut. Hold the tennon end with a wrench while removing the nut.

  3. Object Number: 477707  Size: SH
  4. Remove the upper portion (1) of the upper mount from the shock.
  5. Center the lower portion (3) of the upper mount in the frame hole.
  6. Remove the plastic pilot ring (2) from the upper portion and place on the steel sleeve of the shock to ensure proper alignment.
  7. Reinstall the upper portion of the upper mount onto the shock.
  8. Reinstall the upper shock absorber nut. Hold the tennon end with a wrench while torquing the nut.
  9. Tighten:
    Tighten the nut to 20 N·m (15 lb ft).

  10. Repeat for other side if necessary.
  11. Close the hood.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

E9401*

Shock Absorber Upper Mount - Align

0.2 hr

Add

To Align Other Shock Absorber Upper Mount

0.2 hr

* This is a unique labor operation number for use only with this bulletin. This number will not be published in the Labor Time Guide.