CAMPAIGN: INCORRECT HOOD HINGE MATERIAL
Subject: PRODUCT CAMPAIGN 93C09 - INCORRECT HOOD HINGE MATERIAL
Model and Year: 1993 P30 CHEVY VAN HD (MODELS P 52 & P 62)
To: Select Chevrolet Dealers
General Motors has determined that certain 1993 Chevrolet P30 Chevy Van HD model trucks (models P 52 & P 62) equipped with the Cab Equipment Routing option (RPO EB5) may have been shipped with hood hinges manufactured from an unspecified steel. Instead of the specified SAE 1008-1010 steel, some hinges were produced using a steel similar to SAE 1212, which is more brittle. A stress crack could occur in the hinge during forming as a result of using the unspecified steel. In the event both hinges have completely fractured and the fiberglass hood is pulled forward to open it, the hood may rest on the front frame crossmember behind the bumper fascia, and would pivot about the bottom edge of the hood. Tether cables attached to the back of the hood would limit how far the hood would open.
To prevent this condition from occurring, dealers are to replace both hood hinges.
VEHICLES INVOLVED
Involved are certain 1993 Chevrolet P30 Chevy Van HD model trucks (models P 52 & P 62) equipped with the Cab Equipment Routing option (RPO EB5) and built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM THROUGH ---- ----- ----- ----- ---- ------- 1993 P30 Flint 11311 P3300003 P3305648
Involved vehicles, have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data f or any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).
Quantity/ Part Number Description Vehicle ----------- ----------- --------- 15687981 Left-Hand Hinge Assembly 1 15687982 Right-Hand Hinge Assembly 1
SERVICE PROCEDURE: Figures Referenced Below Are Located on Pages 4 & 5
1. Disconnect hood wiring harness by removing retaining bolt from radiator support.
2. Remove lower hinge pin retaining bolts (Figure 1).
3. Remove hood check cables
- Have another person ready to support hood. Remove locking pin and pin from hood side of vehicle.
4. Remove hood assembly from vehicle with assistance of another person.
5. Remove hinges from hood by removing each hinge's 6 attaching nuts (Figure 2). These nuts will be reused.
6. Remove plastic hinge bushings from old hinges and install them into new hinges. old hinges are not to be reused.
7. Install new hinges to hood with each hinge's 6 attaching nuts. Torque nuts to 30 Nm (22 lb. ft.).
Notice: Use paint outline left on hood to align hinge.
8. Install hood assembly to vehicle with assistance of another person.
9. Install hood hinge pin bolts. Torque bolts to 34 Nm (25 lb. ft.).
10. Install hood check cables.
11. Reconnect wiring harness to radiator support.
Notice: Be careful not to disturb air conditioner check ball located near cowl area.
12. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner. Additional "Campaign Identification Labels" can be obtained from DAC.
Apply "Campaign Identification Label" only on a clean, dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
* FAILED PARTS CC-FC LABOR LAB OTH REPAIR PERFORMED PC PART NO. ALLOW OP HRS HRS ---------------- -------- ----- ----- ------ --- ---
Replace Both Hood 2 15687981 ** SK-00 V7910 0.5 0.1 Hinges
* Campaign Administrative Allowance.
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
