We are committed to assure your satisfaction with your new General Motors cutaway chassis.

Your General Motors dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

You should be aware that not all General Motors dealers are equipped to service all chassis If you are traveling or unable to return to your selling General Motors chassis dealer for any reason, call 1-800-263-3777 for the name and location of the nearest General Motors chassis service location.

Considering the investment you have made in your new chassis, we know you will want to operate and maintain it properly. We urge you, therefore, to follow the maintenance instructions contained in your Owner's Manual.

If you have any questions on how to keep your chassis in good working condition, see your General Motors dealer, the place many GM customers choose to have their maintenance work done. You can rely on your dealer to use proper parts and repair practices.

General Motors of Canada Limited recommends that you retain receipts covering performance of regular vehicle maintenance. Repairs required due to damage resulting from lack of maintenance are not covered under your warranty. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in materials or workmanship.

We suggest you keep these receipts in the glove box literature portfolio. Also a "Maintenance Record" form is provided in the Owner's Manual (Maintenance Schedule section) for your convenience in recording services performed.

Should you ever encounter a problem with your chassis during or after the warranty periods that is not resolved, talk to a member of dealer management. If the problem persists, follow the procedures outlined in Owner Assistance .

Refer to General Motors of Canada Limited Participation in the Mediation/Arbitration Program , for information on the voluntary, binding Mediation/Arbitration Program in which GM participates.

General Motors encourages all owners to report, at their earliest convenience, a change in name or address by calling our Customer Communication Centre toll free at 1-800-263-3777 (English) or 1-800-263-7854 (French). If you are a subsequent owner, please be sure to advise us by calling the number above. You may also visit the General Motors dealer of your choice to report a change in vehicle ownership. The current owner name and address is essential for General Motors to provide timely notification to owners of important information related to their chassis.

We thank you for choosing a General Motors product.

General Motors of Canada Limited.