Did you review the power windows description and operation and perform the necessary inspections?

Go to Step 2

Go to Symptoms

Operate both rear power windows up and down from each rear door switch.

Are both rear power windows inoperative from the rear door switch?

Go to Step 3

Go to Step 5

Test for an open in the passenger door lockout switch ignition 3 voltage circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 17

Go to Step 4

Test for an open in the passenger door lockout switch signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 17

Go to Step 11

1. Disconnect the inoperative power window motor connector.
2. Turn ON the ignition leaving the engine OFF.
3. Probe the rear power window motor up circuit of the power window motor connector with a test lamp connected to a known good ground. (Ensure that the lockout switch is in the unlock position.)
4. Press the rear switch up position.

Does the test lamp illuminate?

Go to Step 6

Go to Step 7

1. Probe the rear power window motor down circuit of the power window motor connector with a test lamp connected to a known good ground. (Ensure that the lockout switch is in the unlock position.)
2. Press the rear switch down position.

Does the test lamp illuminate?

Go to Step 12

Go to Step 8

1. Backprobe the rear power window motor rear up circuit of the inoperative power window switch with a test lamp connected to a known good ground. (Do not disconnect the switch connector.)
2. Press the power window switch up position.

Does the test lamp illuminate?

Go to Step 9

Go to Step 13

1. Backprobe the rear power window motor rear down circuit of the inoperative power window switch with a test lamp connected to a known good ground. (Do not disconnect the switch connector.)
2. Press the power window switch down position.

Does the test lamp illuminate?

Go to Step 10

Go to Step 13

Repair the open or short to ground in the power window motor rear up circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 17

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Repair the open or short to ground in the power window motor rear down circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you complete the repair?

Go to Step 17

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Test for a poor connection at the passenger window lockout switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 17

Go to Step 15

Test for a poor connection at the power window motor. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 17

Go to Step 14

Test for a poor connection at the power window switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 17

Go to Step 16

Replace the power window motor. Refer to Power Window Motor Replacement .

Did you complete the replacement?

Go to Step 17

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Replace the passenger window lockout switch.

Did you complete the replacement?

Go to Step 17

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Replace the power window switch.

Did you complete the replacement?

Go to Step 17

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3