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CAMPAIGN: ENGINE ELECTRICAL WIRING - HARNESS CLIP

NOTE: GM OF CANADA CAMPAIGN 97067 IS LOCATED BELOW THE U.S. VERSION

PRODUCT SAFETY CAMPAIGN

SUBJECT: 97067 - ENGINE ELECTRICAL WIRING-HARNESS CLIP

MODELS: 1998 CHEVROLET & GMC S TRUCKS EQUIPPED WITH 2.2L ENGINES (L N 2)

The Highway Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the divisional letter that is being sent to customers, the customers are being instructed to contact the appropriate Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has decided that a defect which relates to motor vehicle safety exists in some 1998 S 2-Wheel Drive Pickups equipped with 2.2L engines (LN2). Some of these vehicles exhibit a condition in which an engine electrical wiring-harness clip could melt and drip onto the exhaust manifold. The clip material on the exhaust manifold could ignite and subsequently ignite other combustible components in the immediate vicinity resulting in a vehicle fire without prior warning.

To prevent the possibility of this condition occurring, dealers are to reroute the electrical wiring-harness.

VEHICLES INVOLVED

Involved are certain 1998 Chevrolet and GMC S 2-Wheel Drive Pickups equipped with 2.2L engines (LN2) and built within the following VIN breakpoints:

PLANT YEAR DIVISION MODEL PLANT CODE FROM THROUGH

1998 Chevrolet S Linden "K" SOP WK146116 1998 Chevrolet S Shreveport "8" SOP W8139866 1998 GMC S Linden "K" SOP WK506213 1998 GMC S Shreveport "8" SOP W8510019

NOTICE: General Motors will notify customers by telephone of this campaign beginning on November 10, 1997. If you receive a call from a customer stating that General Motors has contacted them to have this campaign performed on their vehicle, their vehicle is to be towed to your dealership and the campaign service procedure performed. Alternate transportation is to be provided. Eligible vehicles will appear in VISS on 11/14/97 for Chevrolet vehicles and 11/17/97 for GMC vehicles. GMC ServiceNet will reflect the campaign number on 11/13/97. Dealers should confirm vehicle eligibility through VISS (Vehicle Information Service System) or ServiceNet (GMC only) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin on 11/17/97. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.

Part Quantity/ Number Description Vehicle

11509086 Tie Strap 1

CUSTOMER NOTIFICATION

General Motors will notify customers of this campaign on their vehicle by telephone, beginning 11/10/97. Customers will be instructed to contact their selling dealer to have the vehicle towed and alternate transportation provided to them. The customer will be instructed not to drive their vehicle. An owner letter will also be mailed to customers the week of 11/10/97.

DEALER CAMPAIGN RESPONSIBILITY

When a vehicle has been identified as involved, by either a phone call from the customer (see above paragraph), or from the dealer listing (to be mailed on 11/17/97), the customer's vehicle is to be towed to your dealership and alternate transportation is to be provided. Involved vehicles are not be driven until the campaign has been performed.

All unsold new vehicles in dealers' possession and subject to this campaign must not be driven and must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by telephone by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

SERVICE PROCEDURE

1. Inspect to see where the left-side engine wiring harness convoluted conduit is secured.

- If the harness is secured by a tie strap to the steel pipe that supplies coolant to the heater core, no further action is required (Figure 1). Proceed to Step 6.

- If the harness is secured by a clip attached through a hole in the power steering pump bracket (Figure 2), proceed to Step 2.

2. Locate the left-side engine wiring-harness convoluted conduit clip where it attaches through a hole in the power steering pump bracket (behind A/C compressor on the vehicles with C60) directly above the exhaust manifold.

3. Pry the clip from the bracket mounting hole, remove the clip from the convoluted conduit, and discard.

4. Using a light, examine and remove any plastic clip residue remaining on the bracket or on the exhaust manifold.

5. Pull the conduit rearwards that there is at least 1/2 inch clearance to the top of the power steering pump bracket. Using a nylon tie strap, P/N 11509086, or equivalent, strap the conduit to the steel pipe that supplies coolant to the heater core. The strap must be located above the steel pipe welded standoff bracket. Trim excess length of tie strap after tightening.

6. After the wiring-harness has been secured to the heater core coolant pipe, carefully observe the entire area for miscellaneous foreign material, such as tape or paper tags that may contact the hot exhaust areas and discard any items found (Figure 3).

7. Install the GM Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. When installing the Campaign Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Campaign Identification Labels can be obtained from VISPAC Incorporated by calling 1-800-269-5100 (Monday-Friday, 8:00 a.m. to 4:30 p.m. EST). Ask for Item Number S-1015 when ordering.

Apply the "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

* REPAIR PART FAILED PARTS LABOR LABOR NET PERFORMED COUNT PART NO. ALLOW CC-FC 0P HOURS ITEM

Inspection Only, No --- --- --- MA-96 V0113 0.2 *** Further Action Required

Inspect & Reroute 1 --- ** MA-96 V0114 0.2 *** Wire Harness

Courtesy --- --- --- MA-96 T2327 --- **** Transportation

* For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for the tie strap needed to complete the repair.

*** The amount identified in the "Net Item" column should represent the customary towing charge to have a delivered vehicle towed to your dealership.

**** The amount identified in the "Net Item" column, should represent one day courtesy transportation.

Refer to the General Motors Corporation Claims Processing Manual for details on Product Campaign Claim Submission.

97067-S

(Sample Of Notification Used)

November, 1997

Dear Chevrolet/GMC Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Reason For This Recall: General Motors has decided that a defect which relates to motor vehicle safety exists in some 1998 S 2-Wheel Drive Pickups equipped with 2.2L engines. Some of these vehicles exhibit a condition in which an engine electrical wiring-harness clip could melt and drip onto the exhaust manifold. The clip material on the exhaust manifold could ignite and subsequently ignite other combustible components in the immediate vicinity resulting in a vehicle fire without prior warning.

What Will Be Done: To prevent the possibility of this condition occurring, your Chevrolet/GMC dealer will arrange to have your vehicle towed to their dealership and will reroute the electrical wiring-harness. Do not drive your vehicle to the dealership. This service will be performed for you at no charge.

How Long Will The Repair Take? The length of time required to perform this service correction is approximately 15 minutes. Additional time may be required to schedule and process your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to know how much additional time will be needed.

Contacting Your Dealer: Please contact your dealer as soon as possible to arrange to have your vehicle towed into the dealership. Parts are available and instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle. Your Chevrolet/GMC dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance/Relations Center at the listed number below:

Deaf, Hearing Impaired Division Number or Speech Impaired *

Chevrolet 1-800-222-1020 1-800-833-2438 GMC 1-800-462-8782 1-800-462-8583

* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY)

If, after contacting the appropriate Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W. Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).

Customer Reply Card: The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.

Courtesy Transportation: Your dealer will provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.

Chevrolet/Pontiac-GMC Division GENERAL MOTORS CORPORATION

Enclosure

** CANADIAN VERSION **

PRODUCT SAFETY CAMPAIGN

SUBJECT: CAMPAIGN 97067 - ENGINE ELECTRICAL WIRING HARNESS CLIP

MODELS: 1998 CHEVROLET & GMC S TRUCKS EQUIPPED WITH 2.2L ENGINES (LN2)

DEFECT INVOLVED

General Motors of Canada Limited has decided that a defect which relates to motor vehicle safety exists in some 1998 S 2-Wheel Drive Pickups equipped with 2.2L engines (LN2). Some of these vehicles exhibit a condition in which an engine electrical wiring-harness clip could melt and drip onto the exhaust manifold. The clip material on the exhaust manifold could ignite and subsequently ignite other combustible components in the immediate vicinity resulting in a vehicle fire without prior warning.

To prevent the possibility of this condition occurring, dealers are to reroute the electrical wiring-harness.

VEHICLES INVOLVED

Involved are certain 1998 Chevrolet and GMC S 2-Wheel Drive Pickups equipped with 2.2L engines (LN2) and built within the following VIN breakpoints:

PLANT YEAR DIVISION MODEL PLANT CODE FROM THROUGH

1998 Chevrolet S Linden "K" SOP WK146116 1998 Chevrolet S Shreveport "8" SOP W8139866 1998 GMC S Linden "K" SOP WK506213 1998 GMC S Shreveport "8" SOP W8510019

NOTICE: General Motors will notify customers by telephone of this campaign beginning on November 12, 1997. If you receive a call from a customer stating that General Motors has contacted them to have this campaign performed on their vehicle, their vehicle is to be towed to your dealership and the campaign service procedure performed. Alternate transportation is to be provided. Beginning November 13, 1997, dealers should confirm vehicle eligibility through DCS Screen 445 prior to beginning campaign repairs. Not all vehicles within the above breakpoints may be involved.

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin the week of November 17, 1997. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from the Inter-Provincial Records. The use of such motor vehicle registration data for any other purpose is a violation of provincial laws. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

PARTS INFORMATION

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements.

Part Number Description Quantity/Vehicle

11509086 Tie Strap 1

CUSTOMER NOTIFICATION

General Motors will notify customers of this campaign on their vehicle by telephone, beginning November 12, 1997. Customers will be instructed to contact their selling dealer to have the vehicle towed and alternate transportation provided to them. The customer will be instructed not to drive their vehicle. An owner letter will also be mailed to customers the week of November 17, 1997.

DEALER CAMPAIGN RESPONSIBILITY

When a vehicle has been identified as involved, by either a phone call from the customer (see above paragraph), or from the dealer listing (to be mailed the week of November 17, 1997), the customer's vehicle is to be towed to your dealership and alternate transportation is to be provided. Involved vehicles are not be driven until the campaign has been performed.

All unsold new vehicles in dealers' possession and subject to this campaign must not be driven and must be held and inspected/repaired per the service procedure of this campaign bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by telephone by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

SERVICE PROCEDURE

1. Inspect to see where the left-side engine wiring harness convoluted conduit is secured.

- If the harness is secured by a tie strap to the steel pipe that supplies coolant to the heater core, no further action is required (Figure 1). Proceed to Step 6.

- If the harness is secured by a clip attached through a hole in the power steering pump bracket (Figure 2), proceed to Step 2.

2. Locate the left-side engine wiring-harness convoluted conduit clip where it attaches through a hole in the power steering pump bracket (behind A/C compressor on the vehicles with C60) directly above the exhaust manifold.

3. Pry the clip from the bracket mounting hole, remove the clip from the convoluted conduit, and discard.

4. Using a light, examine and remove any plastic clip residue remaining on the bracket or on the exhaust manifold.

5. Pull the conduit rearwards that there is at least 1/2 inch clearance to the top of the power steering pump bracket. Using a nylon tie strap, P/N 11509086, or equivalent, strap the conduit to the steel pipe that supplies coolant to the heater core. The strap must be located above the steel pipe welded standoff bracket. Trim excess length of tie strap after tightening.

6. After the wiring-harness has been secured to the heater core coolant pipe, carefully observe the entire area for miscellaneous foreign material, such as tape or paper tags that may contact the hot exhaust areas and discard any items found (Figure 3).

7. Install Campaign Identification Label.

CAMPAIGN IDENTIFICATION LABEL

Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in by the customer for periodic servicing. Additional Campaign Identification Labels can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 a.m. to 5:00 p.m. EST). Ask for Item Number GMIP 91 when ordering.

Apply the "Campaign Identification Label" only on a clean, dry surface.

CLAIM INFORMATION

Submit a Product Campaign Claim with the information indicated below:

* REPAIR PERFORMED PART FAILED PARTS LABOUR LABOUR NET COUNT PAR TNO. ALLOW CC-FC 0P HOURS ITEM

Inspection Only, No Further --- --- --- MA-96 V0113 0.2 *** Action Required

Inspect & Reroute Wire 1 --- ** MA-96 V0114 0.2 *** Harness

Courtesy Transportation --- --- --- MA-96 T2327 --- ****

* For Campaign Administrative Allowance, add 0.1 hours to the "Labour Hours".

** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 40% for the tie strap needed to complete the repair.

*** The amount identified in the "Net Item" column should represent the customary towing charge to have a delivered vehicle towed to your dealership.

**** The amount identified in the "Net Item" column, should represent one day courtesy transportation.

Refer to the General Motors Claims Processing Manual for details on Product Campaign Claim Submission.

November 1997

Dear General Motors Customer:

General Motors of Canada Limited has decided that a defect which relates to motor vehicle safety exists on some 1998 S 2-Wheel Drive Pickups equipped with 2.2L Engines. Some of these vehicles exhibit a condition in which an engine electrical wiring-harness clip could melt and drip onto the exhaust manifold. The clip material on the exhaust manifold could ignite and subsequently ignite other combustible components in the immediate vicinity resulting in a vehicle fire without prior warning.

To prevent the possibility of this condition occurring, your GM dealer will arrange to have your vehicle towed to their dealership and will reroute the electrical wiring-harness. Do not drive your vehicle to the dealership.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange to have your vehicle towed into the dealership. Parts are available and instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle. Your GM dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their personnel in completing the necessary correction to your vehicle in the shortest possible time.

Your dealer will provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on courtesy transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

97067

/il


Object Number: 335350  Size: FS


Object Number: 335352  Size: FS


Object Number: 335354  Size: FS

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.