CAMPAIGN:REAR BRAKE HOSE CONTACT
SUBJECT: REAR BRAKE HOSE CONTACT
YEAR: 1994
MODEL: CUTLASS SUPREME
IMPORTANT
This bulletin is a revision of Oldsmobile Product Campaign Bulletin 95-C-28, dated March 1995. The "SERVICE PROCEDURE" section has been revised. Specifically, the inspection procedure information has been further clarified to assist in proper diagnosis and Figure 3 has been added. Please discard all copies of the Oldsmobile bulletin 95-C-28.
TO: ALL OLDSMOBILE RETAILERS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the included copy of the letter that is being sent to owners, the owners are being instructed to contact OCAN (Oldsmobile Customer Assistance Network) if their retailer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1994 Oldsmobile Cutlass Supreme model vehicles. The rear wheel brake hose(s) on some of these vehicles may be contacting rear suspension components. This condition can cause the brake hose to wear through resulting in loss of brake fluid and eventual loss of the vehicle braking system. If this condition were to occur in a situation where stopping distances were minimal, a vehicle crash could occur without prior warning.
To prevent the possibility of this condition occurring, retailers are to inspect for proper rear brake hose position. Those hoses found in the incorrect position will be replaced with new hoses and correctly routed.
VEHICLES INVOLVED
Involved are certain 1994 Oldsmobile Cutlass Supreme vehicles built within the following VIN breakpoints:
PLANT VIN THROUGH & YEAR MODEL MODEL NAME CODE BEGINNING INCLUDING ---------------------------------------------------------------------------- 1994 W Cutlass Supreme D RD300022 RD422256
All vehicles listed on the retailer printout will require inspection and/or correction. Campaign involvement, or campaign completion of any vehicle(s) in question, can be verified by utilizing VISS (Vehicle Information Service System).
Should a question arise concerning the campaign involvement of a specific vehicle within the VIN breakpoints listed above, retailers should access VISS (Vehicle Information Service System) for verification. Involved vehicles have been identified by Vehicle Identification Number Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved retailers with the campaign bulletin. Owner name and address data furnished will enable retailers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any retailer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
PARTS INFORMATION
One (1) brake hose assembly will be pre-shipped to each involved retail facility on or about the week of March 20, 1995. The parts will be charged to the retailer's open account. Please do not order a large number of parts for self stock.
To ensure that any additional parts your retail facility may require are obtained as soon as possible, order them from GMSPO (GM Service Parts Operations) on a C.I.O. order, with no special instruction code, but order on an advise code (2). All Goodwrench part system test retailers should order on a "VIP" order.
PART DESCRIPTION NUMBER QUANTITY/VEHICLE ----------- ----------------------------- Hose, Rear brake (Right or Left side) 22163167 As Required (1 or 2) Washer, Rear brake hose fitting (2 per hose) 10139097 As Required (2 or 4) Fluid, Brake 1052542 As Requ ired (1/2 pt. for one (1) hose or 1 pt. for two (2) hoses)
OWNER NOTIFICATION
Owners will be notified of this recall on their vehicles by Oldsmobile Division (see copy of the owner letter included with this bulletin).
RETAILER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in retailers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles. After campaign is completed, the vehicle may be released for sale/delivery.
Retailers are to service all vehicles subject to this campaign at no charge to owner's, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the retailer listing are to be contacted by the retailer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner's letter included in this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your retail facility for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle. Your cooperation in completing this campaign as soon as possible will be greatly appreciated.
SERVICE PROCEDURE
NOTICE: A correctly mounted brake hose may show evidence of intermitted light contact with the park brake cable bracket. This is not the area of concern.
Only hoses that are mis-positioned and show evidence of contact or potential for contact with the top inboard side of the auxiliary spring mounting bracket should be replaced.
INSPECTION (ON HOIST)
1. Raise vehicle on frame hoist and suitably support.
2. Inspect both right & left rear brake hoses for proper position (see Figures 1, 2, & 3).
3. If both hoses are properly positioned (as shown in Figure 2), proceed to step 16. If either hose is incorrectly positioned (as shown in Figure 1), proceed to Step #4.
INSPECTION (ON GROUND OR DRIVE-ON HOIST)
(THIS METHOD OF INSPECTION MAY MAKE IT EASIER TO OBSERVE MIS-POSITIONED HOSES)
1. Position vehicle on drive-on hoist or leave on ground.
2. Load rear suspension to simulate vehicle suspension traveling though jounce. (Auxiliary spring mounting bracket to brake hose contact will ONLY occur during this travel). Inspect both right and left hoses for contact (see Figure 3).
3. If hose is properly positioned (hose is located rearward of the auxiliary spring mount bracket) proceed to step 16 or 17. If brake hose is incorrectly positioned (contact or potential for contact exists) proceed to step # 4.
REAR BRAKE HOSE REPLACEMENT
4. Remove rear wheel assembly.
5. Disconnect brake pipe from brake hose.
6. Remove bracket from body frame.
7. Remove brake hose from caliper (washers are not to be reused).
8. Remove retainer from bracket and remove brake hose.
9. Install new brake hose to bracket with retainer.
10. Install bracket to body frame. Torque to 25 N-m (18 lb. ft.).
11. Install new brake hose and two (2) new washers to caliper (routing should be the same as in Figure 2). Torque to 44 N-m (32 lb. ft.).
12. Install new brake hose to pipe. Torque to 15 N-m (11 lb. ft.).
13. Bleed brake hydraulic system following the 1994 Oldsmobile Cutlass Supreme Service Manual procedures, found in Section 5E1, Antilock Brake System, page 187.
14. Install wheel assembly.
15. Repeat process on other side, if required.
16. Lower vehicle.
17. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each label provides space to print the campaign number and the five (5) digit retailer code of the retailer performing the campaign. Insert this information with a typewriter or ball-point pen. When installing label, clean and dry the surface of the radiator support tie bar and apply the campaign label where it is readily visible.
Each Campaign Identification Label is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
WARRANTY CLAIM INFORMATION
NOTE: THE ONE TENTH HOUR (.1 HR) ADMINISTRATION ALLOWANCE IS NOW INCLUDED IN THE LABOR HOURS TIME.
Submit claims using only one of the "V" labor operations below for each vehicle:
TOTAL FAILURE LABOR LABOR OPERATION PARTS CODE OPERATION HOURS* --------- --------------------------------- Inspect left & right rear brake hoses only - 96 V9575 0.3 Inspect & Replace one (1) Hose 3 96 V9576 0.8 Inspect & Replace two (2) Hoses 6 96 V9577 1.1
*Administration Allowance: .1 hour for clerical administration is included in the time listed in the "Labor Hours" column.
Parts Allowance: Current retailer price, plus 40% allowance for handling.
Dear Oldsmobile Cutlass Supreme Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS SAFETY RECALL: General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1994 Oldsmobile Cutlass Supreme model vehicles. The rear wheel brake hose(s) on some of these vehicles may be contacting rear suspension components. This condition can cause the brake hose to wear through, resulting in loss of brake fluid and eventual loss of the vehicle braking system. If this condition were to occur in a situation where stopping distances were minimal, a vehicle crash could occur without prior warning
WHAT WE WILL DO: To prevent the possibility of this condition occurring, retailers will inspect for proper rear-brake hose position. Those brake hoses found in the incorrect position will be replaced with new hoses and correctly routed. This service will be performed for you at no charge
WHAT YOU SHOULD DO: Please contact your Oldsmobile retailer immediately to arrange a service date. Instructions have been sent to your retailer. It is estimated that parts will be available to your retailer March 31, 1995. Please ask your retailer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included in this time would be about sixty (60) minutes for a technician to perform the work required.
Your Oldsmobile retailer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your retailer on the agreed service date, and they do not remedy this condition then or within five days, we suggest you call Oldsmobile Customer Assistance (1 -800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunications devices for the deaf (TDD/TTY) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the retailer in getting your vehicle corrected.
After contacting your retailer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).
OWNER REPLY CARD: The enclosed owner reply card identifies your vehicle. Presentation of this card to your retailer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action for your safety and continued satisfaction with our products.
OLDSMOBILE DIVISION General Motors Division
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
