Did you review the Wiper/Washer System Description and Operation and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Wiper/Washer Systems

1. Turn ON the ignition, with the engine OFF.
2. Activate the windshield washer switch.

Does the windshield washer operate properly?

Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step  3

1. Disconnect the windshield washer pump connector.
2. Connect a test lamp between the windshield washer pump control circuit and the windshield washer pump ground circuit.
3. Activate the windshield washer switch.

Does the test lamp illuminate?

Go to Step  7

Go to Step  4

Test the windshield washer pump ground circuit for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step  8

Go to Step  5

Test the windshield washer pump control circuit for a short to ground or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step  8

Go to Step  6

Test for a poor connection at the windshield wiper/washer switch connector. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step  10

Go to Step  8

Test for a poor connection at the windshield washer pump connector.Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step  10

Go to Step  9

Replace the wiper/washer switch. Refer to Multifunction, Turn Signal, and Hazard Switch Replacement - On Vehicle in Steering Wheel and Column - Tilt.

Did you complete the replacement?

Go to Step  10

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Replace the windshield washer pump. Refer to Washer Pump Replacement .

Did you complete the replacement?

Go to Step  10

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3