CAMPAIGN:LAMP CONTROL MODULE

SUBJECT: LAMP CONTROL MODULE CAMPAIGN NUMBER: 95-C-04 DATE: OCTOBER 1994

TO: ALL (DIVISION) RETAILERS

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE INCLUDED COPY OF THE LETTER THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT CAN ((DIVISION) CUSTOMER ASSISTANCE NETWORK) IF THEIR RETAILER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED

GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 1995 (DIVISION) MODEL VEHICLES EQUIPPED WITH TWILIGHT SENTINEL. SOME OF THESE VEHICLES WERE ASSEMBLED WITH LIGHTING CONTROL MODULES WHICH MAY EXPERIENCE EXCESSIVE CURRENT LEAKAGE DUE TO DAMAGED SURFACE MOUNTING CAPACITORS. THIS CONDITION COULD RESULT IN A LOSS OF HEAD LAMPS AND PARK LAMPS. SUDDEN LOSS OF HEAD LAMP LIGHTING COULD REDUCE DRIVER VISIBILITY, WHICH COULD RESULT IN A VEHICLE CRASH WITHOUT PRIOR WARNING.

IN ADDITION, THE POTENTIAL ALSO EXISTS THAT THE HEAD LAMPS CAN NOT BE TURNED OFF OR THAT THEY COULD TURN ON WHILE THE VEHICLE IS PARKED. BOTH OF THESE CONDITIONS WOULD RESULT IN LOSS OF BATTERY STATE OF CHARGE AND THE INABILITY TO RESTART THE VEHICLE.

TO PREVENT THE POSSIBILITY OF THESE CONDITIONS FROM OCCURRING, RETAILERS ARE TO REPLACE THE LAMP CONTROL MODULE ON INVOLVED VEHICLES.

VEHICLES INVOLVED

CERTAIN 1995 VEHICLES EQUIPPED WITH TWILIGHT SENTINEL (RPO T82) WITHIN THE BREAKPOINTS LISTED BELOW*:

OLDSMOBILE:

=========== YEAR MODEL MODEL NAME PLANT VIN BEGINNING THROUGH CODE INCLUDING ---------------------------------------------------------------------- 1995 C NINETY EIGHT 4 S4300018 S4300972

*NOT ALL VEHICLES WITHIN THE ABOVE VIN BREAKPOINTS ARE INVOLVED.

PONTIAC:

======== YEAR MODEL MODEL NAME PLANT VIN BEGINNING THROUGH CODE INCLUDING ---------------------------------------------------------------------- 1995 H BONNEVILLE 4 S4200023 S4203515

*NOT ALL VEHICLES WITHIN THE ABOVE VIN BREAKPOINTS ARE INVOLVED.

BUICK:

====== YEAR MODEL MODEL NAME PLANT VIN BEGINNING THROUGH CODE INCLUDING ---------------------------------------------------------------------- 1995 H LESABRE H SH400020 SH400855

*NOT ALL VEHICLES WITHIN THE ABOVE VIN BREAKPOINTS ARE INVOLVED.

NOTICE: ONLY CERTAIN VEHICLES WITHIN THESE VIN BREAKPOINTS ARE AFFECTED. PLEASE CHECK YOUR RETAILER VIN LISTINGS OR VISS (VEHICLE INFORMATION SERVICE SYSTEM) FOR CAMPAIGN INVOLVEMENT OF SUSPECT VEHICLES. INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED RETAILERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE RETAILERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY RETAILER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

ALL VEHICLES LISTED ON THE RETAILER'S PRINTOUT WILL REQUIRE CORRECTION. OTHER SUSPECT VEHICLES SHOULD BE CHECKED FOR CAMPAIGN INVOLVEMENT BY UTILIZING VISS (VEHICLE INFORMATION SERVICE SYSTEM).

PARTS INFORMATION

A PRE-SHIPMENT OF PARTS WILL BE SENT TO INVOLVED RETAILERS ON OCTOBER 13, 1994. PRE-SHIPMENT PARTS WILL EQUAL PARTS FOR 100% OF THE NUMBER OF VEHICLES TO BE REPAIRED. PRE-SHIPMENT PARTS WILL BE CHARGED TO THE RETAILER'S OPEN PARTS ACCOUNT. PARTS RECEIVED FOR RECENTLY TRANSFERRED VEHICLES SHOULD BE FORWARDED BY THE ORIGINAL RETAILER TO THE RETAILER THAT RECEIVED THE TRANSFERRED VEHICLE

IF ADDITIONAL PARTS ARE REQUIRED TO COMPLETE THIS CAMPAIGN, THEY ARE TO BE OBTAINED FROM GMSPO (GENERAL MOTORS SERVICE PARTS OPERATIONS). TO ENSURE THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A C.I.O. ORDER, WITH NO SPECIAL INSTRUCTION CODE, BUT ORDER ON AN ADVISE CODE (2).

DESCRIPTION PART NUMBER QUANTITY/VEHICLE ---------------------------------------------------------------- LAMP CONTROL MODULE 25621272 1

OWNER NOTIFICATION

OWNERS WILL BE NOTIFIED OF THIS RECALL ON THEIR VEHICLES BY DIVISION (SEE COPY OF THE OWNER LETTER INCLUDED WITH THIS BULLETIN).

RETAILER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN RETAILERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES. AFTER CAMPAIGN IS COMPLETED, THE VEHICLE MAY BE RELEASED FOR SALE/DELIVERY.

RETAILERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY WITH NO OWNER INFORMATION INDICATED ON THE RETAILER LISTING ARE TO BE CONTACTED BY THE RETAILER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH OWNERS A COPY OF THE OWNER'S LETTER INCLUDED IN THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE OWNER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR RETAIL FACILITY FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE. YOUR COOPERATION IN COMPLETING THIS CAMPAIGN AS SOON AS POSSIBLE WILL BE GREATLY APPRECIATED.

SERVICE PROCEDURE

1. RAISE AND SUPPORT THE HOOD. WRITE DOWN THE OWNER'S PRESET MEMORY SETTINGS WHICH WILL BE LOST WHEN THE BATTERY IS DISCONNECTED FOR REFERENCE LATER WHEN RESETTING THE MEMORY FUNCTIONS. IF A MEMORY RETENTION DEVICE IS PLUGGED INTO THE CIGARETTE LIGHTER SOCKET (SUCH AS "MEMOR-EZE", SNAP-ON TOOL YA960, OR KENT MOORE TOOLS KS295A OR BT 9027), THIS STEP CAN BE OMITTED. THEN, WITH THE IGNITION IN THE "OFF" POSITION, DISCONNECT THE NEGATIVE BATTERY CABLE. 2. REMOVE RIGHT SIDE SOUND INSULATOR (FROM BELOW INSTRUMENT PANEL). 3. REPOSITION CARPET AROUND LAMP CONTROL MODULE (SEE FIGURE 1). 4. REMOVE LAMP CONTROL MODULE FROM MOUNTING BRACKET. 5. DISCONNECT CONNECTORS (2) FROM LAMP CONTROL MODULE. 6. INSTALL CONNECTORS TO NEW LAMP CONTROL MODULE AND INSTALL MODULE INTO MOUNTING BRACKET. 7. REINSTALL CARPET AND RIGHT SOUND INSULATOR PANEL. 8. RECONNECT THE NEGATIVE BATTERY CABLE. IF A MEMORY RETENTION DEVICE WAS NOT USED, PLEASE RESET (TO THE EXTENT POSSIBLE) ALL DEVICES THAT LOST THEIR MEMORY AFTER THE BATTERY WAS DISCONNECTED. 9. CHECK FOR PROPER OPERATION OF EXTERIOR LAMPS. 10. INSTALL A CAMPAIGN IDENTIFICATION LABEL.

FIGURE 1 - LAMP CONTROL MODULE LOCATION

CAMPAIGN IDENTIFICATION LABEL

EACH LABEL PROVIDES SPACE TO PRINT THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT RETAILER CODE OF THE RETAILER PERFORMING THE CAMPAIGN. INSERT THIS INFORMATION WITH A TYPEWRITER OR BALL-POINT PEN. WHEN INSTALLING LABEL, CLEAN AND DRY THE SURFACE OF THE RADIATOR SUPPORT TIE BAR AND APPLY THE CAMPAIGN LABEL WHERE IT IS READILY VISIBLE.

EACH CAMPAIGN IDENTIFICATION LABEL IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

WARRANTY CLAIM INFORMATION

SUBMIT CLAIMS USING THE FOLLOWING "V" LABOR OPERATION BELOW FOR EACH VEHICLE:

TOTAL FAILURE LABOR LABOR STRAIGHT OPERATION PARTS CODE OPERATION HOURS TIME (ST)* ------------------------------------------------------------------- REPLACE LAMP CONTROL MODULE 1 96 V9180 .3 .1

*ADMINISTRATION ALLOWANCE: .1 HOUR FOR CLERICAL ADMINISTRATION MAY BE APPLIED FOR IN THE STRAIGHT TIME (ST) COLUMN.

PARTS ALLOWANCE: CURRENT RETAILER PRICE, PLUS 40% ALLOWANCE FOR HANDLING.

FIGURES: 1

GENERAL MOTORS CORPORATION

(DIVISION) BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR (DIVISION) RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION. COPYRIGHT 1994 GENERAL MOTORS CORPORATION, (DIVISION) DIVISION. ALL RIGHTS RESERVED.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.