CAMPAIGN: PRODUCT SAFETY FRONT FUEL FEED HOSE ASSEMBLY
Subject: PRODUCT SAFETY CAMPAIGN - 89-C-08A FRONT FUEL FEED HOSE ASSEMBLY
MODELS AFFECTED: 1988-89 GRAND AM MODEL VEHICLES WITH 4 ENGINES (RPO LD2 VIN CODE D)
'THIS SAFETY RECALL HAS BEEN EXPANDED (SEE REVISED 'VEHICLES INVOLVED' SECTION). ALSO, AN 'IMPORTANT' NOTE HAS BEEN ADDED TO THE SERVICE PROCEDURE AT STEP #5 AAD THE PARTS INFORMATION FOR O-RINGS AND RETAINERS HAS BEEN REVISED. DEALERS SHOULD REVIEW THE 'DEALER CAMPAIGN RESPONSIBILITY' SECTION AND ACT ACCORDINGLY THIS BULLETIN CANCELS AAD SUPERSEDES PRODUCT CAMPAIGN BULLETIN 89-C-08, WHICH SHOULD BE DISCARDED.
TO: ALL PONTIAC DEALERS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after die owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Pontiac Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
DEFECT INVOLVED
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1988-89 Pontiac Grand Am model vehicles equipped with Quad 4 engines (RPO LD2; VIN Code D). The Front Fuel Feed Hose Assembly could crack or separate at the coupling on the engine end of the hose assembly, allowing fuel to leak into the underhood area. Under certain circumstances, this could result in an underhood fire.
DEFECT INVOLVED (Continued)
To prevent this condition from occurring, dealers are to inspect, and if required, replace the Front Fuel Feed Hose Assembly on involved vehicles.
VEHICLES INVOLVED
Involved are some 1988-89 Pontiac Grand Am model vehicles equipped with Quad 4 engines (RPO LD2; VIN Code D) within the following VIN breakpoints:
Up To And Year Plant Beginninig Including
1988 Lansing (C) JC705630 JC757557
1989 Lansing (C) KC641527 KC846424
Where P/N 24570910 hose is known to have been used for a prior warranty replacement of the Front Fuel Feed Hose Assembly, VIN's have been deleted from the dealer's campaign printout.
Involved vehicles repaired for the above described condition prior to this campaign will still require correction if P/N 24570910 hose assembly was not used.
All vehicles which are listed on the dealer's campaign printout will require inspection/correction as outlined in the Service Procedure Section of this bulletin.
Should a question arise concerning the campaign involvement of a specific vehicle(s) within the breakpoints listed above, dealers should access the Vehicle Information Service System (VISS) for verification.
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Pontiac Division (see copy of Owner Letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
PARTS INFORMATION
Parts required to complete this campaign are to be obtained from General Motors Service Parts Operation (GMSPO). To ensure that these parts are obtained as soon as possible, they should be ordered from GMSPO on a C.I.O. order with no special instruction code, but on advise code (2).
Quantity Description Part Number Per Vehicle
Pipe, Fuel Injection Fuel Feed 24570910 1, As Required (Front Fuel Feed Hose Assembly)
Part numbers are listed below for those rare cases in which 0-rings or retainers may be lost or damaged during removal of the fuel feed hose.
Quantity Description Part Number Color Per Vehicle
0-ring Seal, at Body Pipe 22514722 Brown As Required
Seal, F/Injn Fuel Feed (With retainer) 12339317 As Required
Package Consists of: 0-ring Seal, at Fuel Rail 17111703 Black Retainer, 0-ring, Fuel Rail 17081403 White
SERVICE PROCEDURE
1. Raise and support the hood. Examine the Front Fuel Feed Hose Assembly. If the hose assembly is P/N 24570910 part, as shown in Figure 1, proceed directly to Step 9. Otherwise proceed to Step 2.
2. Note owner's radio station choices, then disconnect negative battery cable and remove fuel tank filler cap.
3. Relieve pressure in fuel system following instructions below:
CAUTION:
To reduce die risk of fire and personal injury, it is necessary to relieve fuel system pressure before servicing fuel system components, otherwise fuel spray could occur. Have a dry chemical (Class B) fire extinguisher near the work area.
A. Connect fuel gage J 34430-1 or equivalent to fuel pressure connection. Wrap a shop cloth around fitting while connecting gage to collect fuel. Then place cloth in an approved container.
B. Install bleed hose into the approved container and open valve to bleed system pressure. Drain any fuel remaining in the gage into an approved container.
4. Disconnect Front Fuel Feed Hose at engine and body fuel feed pipes utilizing a backup wrench on fittings. Take care not to lose the seal and washer at the fuel rail. Remove bolt and pipe clamp on engine.
5. Examine the 0-ring seal and the white plastic (washer) retainer in the end of the fuel rail; determine that they are undamaged and in proper position for reuse. Examine the 0-ring on the body fuel feed pipe, making sure 0-ring is in proper position and undamaged for reuse. See Figure 2.
IMPORTANT: When the Front Fuel Feed hose/pipe fitting is disconnected at the Fuel Rail, there are two ways in which die retainer (white plastic washer) may be moved out of position: If the pipe is cocked while being withdrawn from the fuel rail, the retainer may be cocked or pulled slightly out. Also, the weight of the fuel in the fuel rail may push the retainer out of position when the fuel feed hose/pipe is withdrawn. If the new Front Fuel Feed Hose is installed without first ensuring the retainer is correctly positioned (square and fully seated), the connection may leak.
6. Obtain new Front Fuel Feed Hose (Service P/N 24570910). Install the new Front Fuel Feed Hose to the engine fuel rail and to the body fuel feed pipe fitting, ensuring hose is not kinked or twisted. Torque the pipe nut at the fuel rail to 30 N.m (22 lbs.ft.) and the hose fitting at the body pipe to 27 N.m (20 lbs.ft.), utilizing a backup wrench on fittings.
Reinstall bolt and pipe clamp, torquing bolt to 12 N.m (106 lbs.in.).
Ensure that there is at least 13 mm (1/2 inch) clearance between the fuel feed hose and any sharp edges. Do likewise for the fuel return hose assembly.
7. Reinstall fuel tank filler cap and reconnect the negative battery cable. Reset clock and radio station preset buttons to owner's choices noted at Step 2.
8. Start engine and check for possible fuel leaks and correct as required. Also check the fuel pressure connection for leaks.
9. Install a Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date the vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label only on a clean, dry surface of the radiator baffle where it is readily visible. (Additional campaign labels are available on stationery order as Form 7201-709.)
CLAIM INFORMATION
A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
DEALERS SHOULD SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:
*Other Failure Labor Labor Labor Operation Code Operation Hours Hours
Inspect For Presence of P/N 24570910 Hose, Only 96 V5930 0.2 0.1
Inspect For Correct Hose and Replace Hose Assembly 96 V5931 0.3 0.1
*In addition dealerships will receive 0. 1 hours credit for dealer administrative services associated with this campaign. The 0.1 hours allowance is to be entered in the "Other Labor Hours" field with each campaign repair listed for credit. This entry will not require authorization.
**The use of the inspect-only Labor Operation should be very rare.
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must contain all information required and should list the labor operation as outlined.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS. " Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
Dear Pontiac Owner:
This notice is sent to you in accordance with the requirements of die National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1988-89 Pontiac Grand Am model vehicles equipped with Quad 4 engines. The Front Fuel Feed Hose Assembly could crack or separate at the coupling on the engine end of the hose assembly, allowing fuel to leak into the underhood area. Under certain circumstances, this could result in an underhood fire.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, we will inspect, and if required, replace the hose assembly. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer to arrange a service date. Instructions have been sent to your Pontiac dealer, and parts are available. Please ask your dealer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included in this time would be about twenty (20) minutes for a technician to perform the work requied. Even if you believe your vehicle was previously repaied for the above descibed condition, please contact your dealer, Your dealer may need to inspect your vehicle to ensure it has the correct part installed. You may have your vehicle serviced at the authorized Pontiac dealer of your choice.
Your Pontiac dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date, or within five (5) days, we recommend you contact the Pontiac Customer Assistance Center by calling: 1-800-762- 2737.
After contacting your dealer and the Pontiac Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition, without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, DC 20590 or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Campaign Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary inspection/correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid Owner Reply Card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
PONTIAC DIVISION General Motors Corporation
Enclosure
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
