Day of the Week and Date Do Not Agree on Drivers Information Center (DIC) on Vehicles Equipped with 6-Disc CD/Radio (Replace Radio). Pontiac Grand Prix 2004

Subject:

Day of the Week and Date Do Not Agree on Driver's Information Center (DIC) on Vehicles Equipped with 6-Disc CD/Radio (Replace Radio)

Models:

2004 Pontiac Grand Prix

with RPO PCJ -- Premium Sound System

This bulletin is being revised to update the repair procedure and Warranty Information. Please discard previous Corporate Bulletin Number 04-08-49-001A (Section 08-Body and Accessories).

Condition

Some customers may comment that the day of the week and the date do not agree as shown on the Driver's Information Center (DIC).

Cause

This condition is caused by an anomaly in the 6-disc CD/radio software for vehicles built prior to January 6, 2004.

Correction:

Important: Determine if the vehicle was built prior to January 6, 2004, by running the VIN in GMVIS. Vehicles built January 6th and later already contain the new radio software.

Permanent Solution:

A supply of 6-Disc CD/radios with updated software are now available through the 8 US Electronic Service Centers (ESC's) / 3 Canada SuperStores. A list of Exchange Centers/Superstores can be found at the end of this bulletin.

Important:

•	Due to limited supplies of the 6-disc CD/radio, it is imperative that radios are not ordered for stock.

•	Unless you request the correct part number, the radio and HVAC heads will NOT match.

There are currently three different part numbers for the 6 disc CD/radios that are in vehicles which have been built prior to January 6, 2004. To insure the correct replacement radio is shipped, the correct part number of the radio from the vehicle you are servicing must be supplied to the exchange center. The radio part number must be obtained by following the steps using the Tech 2®:

Enter the "diagnostics" section of the Tech 2® for the 2004 Pontiac W-Car
Select F1: Body
Select F7: Radio
Select F1: Data Display
Select F0: Module Information to obtain the 8-digit radio part number

Important: The replacement radio will come packaged with a pre-printed overnight shipping label. To help replenish the stock at the reman centers, it is critical that the original radio be repackaged and shipped to the reman centers upon receipt of the replacement radio immediately after removal of the radio from the customer's car. This will minimize 6-disc CD/radio shortages at the reman/exchange centers.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation	Description	Labor Time
R0760	Receiver, Radio -- Remove, Repair and Replace	0.4 hr
Add:	To Set-up Radio	0.1 hr
Add:	Diagnosis Time	0-0.3 hr

Exchange Centers/Superstores

US ELECTRONIC SERVICE CENTERS
AER Technologies (AEL) 1841 W. Commonwealth Ave Fullerton, CA 92833 714-871-7357 1-800-321-6970 Fax: 714-446-6105	AJR International, Inc. (AJC) 951 North Larch Ave Elmhurst, IL 60126 630-832-0222 1-800-232-3965 Fax: 630-832-0333
Autocraft Electronics (AED) 1612 Hutton Dr Suite 120 Carrollton, TX 75006 972-466-6200 1-800-336-3998 Fax: 972-466-6340	Instrument Sales & Service, Inc (ISS) 18814 72nd Ave S Kent, WA 98032 425-251-5469 1-800-666-5469 Fax: 1-800-272-3628
Model Electronics Inc (MES) 318 Roosevelt Ave Spring Valley, NY 10977 845-356-5669 1-800-433-9657 Fax: 845-356-1189	Specmo Enterprises (SED) 32655 Industrial Dr. Madison Heights, MI 48071 248-307-2570 1-800-545-7911 Fax: 248-307-2571 Fax: 1-800-682-3799
Speed-O-Tach, Inc (SPS) 4090 Pike Lane Concord, CA 94520 925-691-4090 1-800-442-4491 Fax: 925-691-4101	Techni-Car, Inc (TCT) 450 Commerce Blvd Oldsmar, FL 34677 813-855-0022 1-800-886-0022 Fax: 813-855-2101
CANADA SUPERSTORES
York Electronics Ltd #5, 1430-28th Street N.E. Calgary, Alberta T2A 7W6 403-291-5141 1-800-361-2894 Fax: 403-291-5483 Fax: 1-800 361-5396	Masscomp Electronics 40 East Pearce Street Richmond Hill, Ontario L4B 1B7 905-764-9533 1-800-463-0762 Fax: 905-764-7476
Technicentre Plus 6825 Place Pascal Gagnon Montreal-Nord, Quebec H1P 2V8 514-327-1122 1-800-361-4124 Fax: 514-327-3694

US ELECTRONIC SERVICE CENTERS

AER Technologies (AEL)

1841 W. Commonwealth Ave

Fullerton, CA 92833

714-871-7357

1-800-321-6970

Fax: 714-446-6105

AJR International, Inc. (AJC)

951 North Larch Ave

Elmhurst, IL 60126

630-832-0222

1-800-232-3965

Fax: 630-832-0333

Autocraft Electronics (AED)

1612 Hutton Dr

Suite 120

Carrollton, TX 75006

972-466-6200

1-800-336-3998

Fax: 972-466-6340

Instrument Sales & Service, Inc (ISS)

18814 72nd Ave S

Kent, WA 98032

425-251-5469

1-800-666-5469

Fax: 1-800-272-3628

Model Electronics Inc (MES)

318 Roosevelt Ave

Spring Valley, NY 10977

845-356-5669

1-800-433-9657

Fax: 845-356-1189

Specmo Enterprises (SED)

32655 Industrial Dr.

Madison Heights, MI 48071

248-307-2570

1-800-545-7911

Fax: 248-307-2571

Fax: 1-800-682-3799

Speed-O-Tach, Inc (SPS)

4090 Pike Lane

Concord, CA 94520

925-691-4090

1-800-442-4491

Fax: 925-691-4101

Techni-Car, Inc (TCT)

450 Commerce Blvd

Oldsmar, FL 34677

813-855-0022

1-800-886-0022

Fax: 813-855-2101

CANADA SUPERSTORES

York Electronics Ltd

#5, 1430-28th Street N.E.

Calgary, Alberta T2A 7W6

403-291-5141

1-800-361-2894

Fax: 403-291-5483

Fax: 1-800 361-5396

Masscomp Electronics

40 East Pearce Street

Richmond Hill, Ontario L4B 1B7

905-764-9533

1-800-463-0762

Fax: 905-764-7476

Technicentre Plus

6825 Place Pascal Gagnon

Montreal-Nord, Quebec H1P 2V8

514-327-1122

1-800-361-4124

Fax: 514-327-3694