1984 DIESEL ENGINE INJECTION PUMP
Repairs to the 1984 Pontiac diesel engine injection pump may qualify under the New Vehicle Limited Warranty Basic Coverage of 12 months/12,000 miles or the Powertrain Coverage of 36 months/50,000 miles for diesel engines or the Emission Control Systems warranties of 5 years/50,000 miles (10 years/100,000 miles California Diesel Engine Option). For the language of each warranty which defines what is covered, refer to Section 1, Part 1, of the 1984 Pontiac Service Policies and Procedures Manual and Section 1, Part 2, for additional information on specific items.
NOTE: In those cases where repairs qualify under both the Powertrain Coverage and Emission Control Systems Warranties, the Emissions Warranty will apply with no deductible.
The diesel pump manufacturers have agreed to perform repairs qualified under warranty coverage through authorized pump repair service agencies at no charge during the New Vehicle Limited Warranty Coverage of 12 months/12,000 miles (including the optional limited warranty extension). Repairs, such as external seals, gaskets, and solenoids, are to be normally performed by the Pontiac dealer and should not be provided to the pump repair service agency for repair. Labor Time Guide allowances for such repairs as can be performed by the Pontiac dealer are published in the Labor Time Guide or Dealer Information Bulletins.
Repairs Which Can Be Performed By The Pontiac Dealer
Such repairs which can be performed by the Pontiac dealer, and which are covered by the warranties listed above, are to be submitted as a warranty claim to Pontiac.
Repairs Which Cannot Be Performed By The Pontiac Dealer
If the diesel pump requires a repair which cannot be performed by the Pontiac dealer, the pump is to be removed, packaged correctly (refer to Packaging Procedure section of this bulletin), and sent to the nearest authorized pump repair service agency (a list of those agencies and their locations appear in this bulletin). The agency will then repair the unit or furnish an exchange unit to the Pontiac dealer.
Warranty information for re airs performed by an authorized pump repair agency is as follows:
1. During New Vehicle Limited Warranty Basic Coverage
Pump repair will be performed at no charge by the authorized pump repair service agency when a defect exists. The Pontiac dealer may submit a warranty claim for the labor to remove and reinstall the repaired or exchanged pump plus the normal shipping charges incurred.
NOTE: An additional 0.2 hour administrative allowance will be paid on warranty claims when diesel pumps are repaired by an authorized pump repair service agency. The additional administrative allowance is to be added to the published time allowance.
2. Beyond the New Vehicle Limited Warranty Basic Coverage Period But During the Powertrain Coverage or Emission Control Systems Warranties.
A. Powertrain Coverage
Covers only defective external seals and gaskets. Terms of Powertrain repair amounts up to $100.00 for the total dollar amount of the claim (refer to page 30 of the Pontiac Warranty Claim Preparation Manual). The $100.00 will automatically be subtracted when the claim is paid. The Powertrain coverage covers the diesel engine and injection pump for a period of 36 months or 50,000 miles from date vehicle was first placed in service after expiration of the Pontiac New Vehicle Limited 12 Month/12,000 Mile Warranty.
The dealer is to pay for the repairs performed by the authorized pump repair service agency. The dealer may submit a warranty claim to Pontiac for the labor to remove and reinstall the repaired or exchanged pump plus the normal shipping charges incurred and the sublet repair charge from the pump repair agency.
Claims for repairs under the Powertrain Coverage will be subject to the $100 per repair visit deductible amount.
NOTE: An additional 0.2 hour administrative allowance will be paid on warranty claims when diesel pumps are repaired by an authorized pump repair service agency. The additional administrative allowance is to be added to the published time allowance.
1980 - 1984 MODEL DIESEL INJECTION PUMP COVERAGE
Warranty coverage on the 1980 and 1981 model diesel engine injection pumps remain unchanged. A chart outlining the coverages for the 1980, 1981, 1982, 1983, and 1984 model pumps is shown on the following page.
The chart also summarized the disposition of charges to the dealer as pump repairs are performed within the various warranty coverages.
1. Packaging Procedure
All Dealers have been supplied with special shipping cartons which will protect the injection pump from shipping damage. Follow packaging instructions on the shipping carton. Additional cartons are available through authorized pump repair service agencies. Make sure that all possible fuel is drained from the units before packaging. Install caps to prevent foreign material from entering the openings. The pump must also be placed in the plastic bag contained in the carton for additional protection against fuel spillage. Place the pink, blue and white copies of Pontiac Form 7201-191 in the carton and ship the unit pre-paid to the nearest pump repair agency. The shipping charges are to be submitted to Pontiac on the warranty claim invoice in the "Sublet-Dealer Material-Towing" column. The repaired or exchange unit will be shipped to the dealer "pre-paid" by the pump repair agency.
2. Damage or Theft in Transit
Injection pumps which are damaged or stolen from the car during transit must be handled on a Transportation Claim (Form 7201-105-Pontiac). New injection pumps are available through WDDGM for this purpose.
INSTRUCTIONS FOR COMPLETION OF PONTIAC FORM 7201-191
All entries made on this form (except the dealer signature) must be typed.
Item 1 R.O. Number and R.O. Date - The repair order number and repair order date must be typed in the appropriate spaces.
Item 2 Vehicle Identification Number - The complete vehicle I.D. number must be typed in this space.
Item 3 Delivery Date and Mileage - Vehicle in service date and mileage at time of repair must be typed in.
Item 4 Complete Owner Information - Complete owner name is to be typed in this area.
Item 5 Dealer Firm Name and Dealer Code - Complete dealer firm name and address including zip code, plus (5) five digit Pontiac dealer code must be typed in.
Item 6 Optional Extended Warranty - If the vehicle is covered under the Optional Extended Warranty Program, and the owner has the Postcard (Pontiac 7201-191) type an X in this box. Include time limit and mileage limit. A copy of the postcard must accompany this form when submitted to the pump repair service agency.
Item 7 Injection Pump Model and Serial Numbers - This information is found on the pump data plate.
Item 8 Trouble Shooting Guide and Dealer Comments - indicate the condition and explain in the comments section.
Item 9 Distribution - Yellow - dealer copy; White, Blue and Pink - send with part to pump repair service agency; Pink Copy - completed by pump repair service agency and returned to dealer for GM Division scrap copy. CENTRAL SERVICE DISTRIBUTORS (Numerical)
*(1) Diesel & Electric - Omaha, NE *(2) Automotive Electric - Memphis, TN *(3) Central Motive Power - Denver, CO *(4) Diesel Control Corp. - Wilmington, CA *(5) Dsl. Electric & Supply - Salt Lake City, UT *(6) Diesel Equipment Co. - Greensboro, NC *(7) Diesel Equipment Sales - Potterville, MI *(8) Diesel Injection Service - Louisville, KY *(9) Diesel Injection Service - Sun Prairie, WI *(10) Diesel Service Co. - St. Paul, MN *(11) Gerhardt's Inc. - Jefferson, LA *(12) Interstate Dieselect - Orlando, FL *(13) Charlie C. Jones - Phoenix, AZ *(14) C. A. Krohne - Springfield, MA *(15) Laban Equip. Corp. - Valley Stream, NY *(16) Magneto & Diesel - Houston, TX *(17) H.G. Makelim - S. San Francisco, CA *(18) Original Equip - Billings, MT *(19) Seattle Injector - Seattle, WA *(20) Texas Fuel Injection - Dallas, TX *(21) Virginia Diesel - Richmond, VA
Complete name and address shown under "Authorized Pump Repair Service Agencies". ( ) Number indicated Central Distributor/Service Dealer
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
