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Product Emission 99088A - Check Eng Light On (Install Protective PCM Shield)

Subject:99088A -- Check Engine Light On, Engine Runs Rough (Inspect, Clean/Replace and Seal PCM and Install Protective PCM Shield Assembly)

Models:1995 and 1996 Chevrolet Cavalier, Pontiac Sunfire Located in Fifteen High Corrosion States (CT, IL, IN, MA, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VT and WI)



This bulletin is being revised to correct parts and claim information. Please discard Product Campaign Bulletin Number 99088, dated February, 2000.


General Motors has decided to conduct a Voluntary Emission Campaign involving certain 1995-96 Chevrolet Cavalier and Pontiac Sunfire (J car) model vehicles. These vehicles may exhibit symptoms resulting in the illumination of the Check Engine light or the engine runs rough. If these symptoms are ignored, the engine may stall and may not be able to be restarted. This may be due to moisture entering the Powertrain Control Module (PCM), as a result of corrosion.

To correct this condition, dealers are to clean and/or replace the Powertrain Control Module (PCM), then seal the PCM in a protective shield/cover assembly.

Vehicles Involved

Involved are certain 1995-96 Chevrolet Cavalier and Pontiac Sunfire (J car) model vehicles built within the following VIN breakpoints:

Year

Division

Model

Plant

From

Through

1995

Chevrolet

Cavalier

Ramos

SS800002

SS887888

1995

Chevrolet

Cavalier

Lordstown

S7100003

S7230372

1995

Chevrolet

Cavalier

Lansing

SM100001

SM112690

1995

Chevrolet

Cavalier

Genasys

SB100006

SB100896

1995

Pontiac

Sunfire

Ramos

SS800003

SS887884

1995

Pontiac

Sunfire

Lordstown

S7500002

S7549041

1995

Pontiac

Sunfire

Genasys

SB200001

SB200750

1996

Chevrolet

Cavalier

Ramos

TS800001

TS912896

1996

Chevrolet

Cavalier

Lordstown

T7100002

T7298675

1996

Chevrolet

Cavalier

Lansing

TM100001

TM141381

1996

Chevrolet

Cavalier

Genasys

TB100002

TB107271

1996

Pontiac

Sunfire

Ramos

TS800004

TS912887

1996

Pontiac

Sunfire

Lordstown

T7500001

T7586810

1996

Pontiac

Sunfire

Genasys

TB200001

TB205666

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning campaign repairs. [Not all vehicles within the above breakpoints may be involved.]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

Parts Information

Important: CORES ARE TO BE RETURNED VIA THE NORMAL CORE RETURN PROCESS. PCM (ECM) CORES SHOULD NOT BE SENT TO THE PDCs. BULLETIN IB#98-320 AUTHORIZES THE RETURN OF "CORRODED/WATER-DAMAGED ECMs...FOR CORE RETURN CREDIT" ON CAMPAIGN PCM PART NUMBERS 16192232, 16196285 AND 16215830.

Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.

Part Number

Description

Qty/ Vehicle

16196285

Module, Powertrain Control ('95 LD2 w/MJ1; LN2 w/MD9, MK70

1 if required

16192232

Module, Powertrain Control ('95 LD2 w/MN4)

1 if required

16215830

Module, Powertrain Control ('96 All)

1 if required

22623903

Cover, PCM Housing

1

22623904

Shield, PCM

1

10121502

Retainer, Powertrain Control Module (push-in) (20/pkg)

1

22581725

Retainer, Evaporator Emission Pipe

1 if required

12040984

Clip, Horn Wiring Harness (10/pkg)

1 if required

12345739

Sealant, RTV Silicone (3.35 oz) (USA)

1 per 4 vehicles

12377900

Lubricant, Dielectric (2 oz) (USA)

1 per 4 vehicles

12084912

Terminal, Elec (Female) (18 gage)

As required

12084913

Terminal, Elec (Female) (20-22 gage)

As required

12129025

Connector, PCM

As required

12129026

Seal, Wiring Connector

As required

Important: Dealers are encouraged to order covers, shields and retainer pins in the geographical location of vehicles involved. However, due to limited initial parts availability of PCMs, dealers are encouraged not to order PCMs for use as shelf stock. PCMs should only be ordered when inspection determines that it is necessary to replace the PCM.

Service Procedure

  1. Disconnect the negative battery cable.
  2. Remove the right-hand engine splash shield (in front of the right tire assembly).
  3. Remove the horn attachment bolt. Disconnect the wire and remove the horn.
  4. Remove the PCM retainer attachment bolts (2). Slide the PCM and the retainer from the PCM bracket. Remove the retainer from the PCM.
  5. Disconnect the PCM from the harness.
  6. With the PCM harness disconnected, inspect the green weatherpack seal to ensure that the seal is intact and sealing properly to the wires and the body of the connectors.
  7. Visually inspect the PCM for signs of corrosion or corrosion debris.
  8. • If no corrosion is visually present, proceed to Step 10.
    • If the PCM case has light surface corrosion, which could be cleaned using a Scotch Brite® or equivalent pad, especially where the two case halves seal and where the connectors seal to the case, proceed to Step 9.
    • If the PCM case has significant surface corrosion, especially where the two case halves seal and where the connectors seal to the case, proceed to Step 8.
  9. Replace the PCM.
  10. • For 1995 vehicles: Transfer the EPROM (memcal/ESC module) from the original PCM to the replacement PCM. Proceed to Step 10.
    • For 1995 vehicles with LD2/MN4 or for 1996 vehicles: Transfer the knock sensor (ESC) module from the original PCM to the replacement PCM. Proceed to Step 10.
  11. If the original PCM is to be placed in the vehicle, then the exterior surface must be thoroughly cleaned with a 3M Scotch Brite® or equivalent pad. Do not open the case and clean any internal surfaces. Also, the inside of the sealing shrouds for the connector must be CLEAN. Inspect for any obvious signs of damage to the sealing shroud such as cracks, pitting from corrosion, or corrosion debris that cannot be removed. Do not wire brush or file the sealing surface smooth. If any such conditions exist, the PCM must be replaced. Proceed to Step 10.
  12. Important: The harness assembly will not seal if the sealing shroud of the PCM is damaged.

    Important: The areas to be sealed must be thoroughly cleaned before applying the RTV Silicone Sealer. Failure to properly clean and prepare the surfaces to be sealed may result in an ineffective seal, which could allow moisture to enter the PCM case.


    Object Number: 693008  Size: SH
  13. The following procedure applies to original or new PCMs
  14. Using a shop cloth, spray "brake clean," P/N 12377981 or the equivalent, onto the shop cloth (do not use Carb Cleaner, as it will leave an oil residue). Clean the areas to be sealed on the PCM (do not spray directly onto the PCM). Apply RTV silicone sealer, P/N 12345739 or the equivalent, to the entire perimeter of the PCM case, the screws and any areas where water may enter the case of the PCM. Apply the RTV silicone sealer to the KS (knock sensor) module or EPROM access cover and allow to setup before reinstalling in the vehicle.

  15. Apply lubricant, P/N 12377900, to the weatherpack seal surface area of the connectors and reconnect the harness to the PCM.

  16. Object Number: 693011  Size: MH
  17. Reinstall the plastic retainer to the PCM.
  18. Install the PCM cover, P/N 22623903, over the PCM with the "F" facing outward.
  19. Install the PCM into the vehicle bracket.

  20. Object Number: 693013  Size: MH
  21. Install the PCM shield assembly, P/N 22623904, to the vehicle. Drape the shield over the PCM bracket. Remove the evap hose clip fastener and reinstall through the shield. Push the square cut over the PCM attachment nut. Remove the horn wiring attachment clip and reinstall through the shield.
  22. Install the push-in retainer, P/N 10121502, through the lower front hole of the PCM shield and then through the side hole of the PCM cover.

  23. Object Number: 693014  Size: SH
  24. Reprogram the new PCM (1995 LD2/MN4 and 1996 vehicles).
  25. Install the Campaign Identification Label.

Campaign Identification Label

Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering. Additional Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-549-6152 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number S-1015 when ordering.

Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Offices.

Claim Information

Submit a Product Campaign Claim with the information indicated below.

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours*

Net Item

Inspect and clean PCM, seal and install cover and shield assembly

--

--

**

MA-96

V0438

0.9 hr*

****

Inspect, replace PCM, transfer EPROM/Reflash, seal and install cover and shield assembly

--

--

**

MA-96

V0439

1.1 hrs*

****

Reimbursement for Previous Repairs

 

 

--

MA-96

V0440

0..2

Adminstrative labor allowance

***

* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus applicable Mark-Up for parts needed to complete the repair.

*** -- The amount identified in the "Net Item" represents the total reimbursement to a previous customer-paid repair to replace the PCM (refer to the Customer Reimbursement section of this bulletin).

**** -- The amount identified in the "Net Item" column should represent the sum total of the Current GMSPO Dealer Net Price plus applicable Mark-Up for RTV silicone sealer and dielectric lubricant needed to perform the required repairs.

Any additional part numbers (electric connectors) should be added to the campaign and campaign part count. Labor time should be added to Other Labor Hours. All such repairs must be H-routed to the AVM for approval.

\

Refer to the General Motors WINS Claims Processing Manual for details on Product Campaign Claim Submission.

Reimbursement

It is not expected that there would be owner reimbursement associated with this campaign since the affected component is covered by the 8 year/80,000 miles emission control systems warranty.

If an owner requests a reimbursement for previously completed repairs, this must be considered on a case by case basis as follows:

Customer requests for reimbursement of previously paid repairs to correct this condition are to be submitted prior to or by March 31, 2002 (this time limitation may be longer depending upon the law in your state/province/country).

Consideration for reimbursement will be allowed only if genuine General Motors parts were used. The amount to be reimbursed will be limited to the amount the repair would have cost if completed by an authorized General Motors dealer.

When a customer requests reimbursement, they must provide the following:

    • Proof of ownership at the time of the repair.
    • The original paid receipt confirming the amount of unreimbursed repair expense(s), a description of the repair, and the person or entity performing the repair.

Claims for customer reimbursement on previously paid repairs are to be submitted as required by WINS.

Important: Refer to the GM service policies and procedures manual, section 1.6.2, for specific procedures regarding customer reimbursement verification.

Customer Notification

Customers, in the fifteen high corrosion states, will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin).

In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.

Dealer Campaign Responsibility

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

March, 2000

Dear <Division(s)> Customer:

This notice is sent to inform you that General Motors is conducting a voluntary emission recall campaign that includes your vehicle.

Reason For This Recall

General Motors has decided that certain 1995 and 1996 Chevrolet Cavalier and Pontiac Sunfire model vehicles may exhibit symptoms resulting in the illumination of the Check Engine light or the engine runs rough. If these symptoms are ignored, the engine may stall and may not be able to be restarted. This may be due to moisture entering the Powertrain Control Module (PCM), as a result of corrosion.

What We Will Do

To correct this condition, your dealer will inspect, clean and/or replace the Powertrain Control Module (PCM), then seal the PCM in a protective shield/cover assembly. This service will be performed for you at no charge .

Contacting Your Dealer

Please contact your <Division> dealer as soon as possible to arrange a service date and to assure parts availability. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.

Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance/Relations Center at the number listed below:

Division

Number

Deaf, Hearing Impaired, or Speech Impaired*

Chevrolet

1-800-222-1020

1-800-833-2438

Pontiac

1-800-762-2737

1-800-833-7668

* Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY)

Customer Reply Card

The attached customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.

Courtesy Transportation

Your dealer will provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation.

Emission Law Information

In order to ensure your full protection under the emission warranty made applicable to your vehicle by State or Federal Law, and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not accomplished.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

<Division(s)>

General Motors Corporation

Enclosure