CAMPAIGN:REAR BUMPER HEIGHTS (CANADA ONLY)
SUBJECT: REAR BUMPER HEIGHTS (CANADA ONLY)
Models: 1994 Buick Century and Oldsmobile Ciera.
TO: ALL GENERAL MOTORS DEALERS
General Motors of Canada Limited has determined that certain 1994 Buick and Oldsmobile model vehicles fail to conform to Canadian Motor Vehicle Safety Standard (CMVSS) 215 "Bumpers." These vehicles may not meet the 8 kph (5 mph) bumper impact requirements.
To prevent the possibility of this condition occurring, dealers are to inspect the vehicle height and, if required, replace the rear springs.
VEHICLES INVOLVED:
Involved are the following 1994 Buick Century and Oldsmobile Ciera model vehicles.
OLDSMOBILE CIERA
1G3AG53MXR6330198 1G3AG53M2R6330700 1G3AG53M6R6330439 1G3AG53MXR6330217 1G3AG53M2R6330891 1G3AG53M6R6330747 1G3AG53MXR6330265 1G3AG53M2R6330941 1G3AG53M6R6330764 1G3AG53MXR6330492 1G3AG53M3R6330477 1G3AG53M6R6330859 1G3AG53MXR6330654 1G3AG53M3R6330642 1G3AG53M7R6330806 1G3AG53M0R6330257 1G3AG53M3R6330785 1G3AG53M9R6330208 1G3AG53M0R6330677 1G3AG53M3R6331015 1G3AG53M9R6330371 1G3AG53M0R6330730 1G3AG53M4R6330665 1G3AG53M9R6330547 1G3AG53M0R6330792 1G3AG53M4R6331007 1G3AG53M9R6330810 1G3AG53M1R6330428 1G3AG53M4R6331783 1G3AG53M9R6330953 1G3AG53M1R6330588 1G3AG53M5R6330738 1G3AJ83M0R6330925 1G3AG53M1R6330798 1G3AG53M5R6330769 1G3AJ83M2R6330473 1G3AG53M1R6330834 1G3AG53M6R6330280 1G3AJ83M5R6330497
BUICK CENTURY
1G4AG53MXR6424898 1G4AG53M1R6423963 1G4AG53M7R6424342 1G4AG53M0R6423940 1G4AG53M2R6423955 1G4AG53M8R6423944 1G4AG53M0R6423971 1G4AG53M2R6424216 1G4AG53M8R6424348 1G4AG53M0R6424022 1G4AG53M5R6424565 1G4AG53M9R6423936 1G4AG53M0R6424358 1G4AG53M7R6423949 1G4AG53M0R6424716 1G4AG53M7R6424258
NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
All unsold new vehicles in dealer's possession and subject to this campaign MUST be held and inspected/repaired per the. Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometers traveled, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow- up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION:
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.
PARTS INFORMATION:
Parts required to complete this campaign should be ordered through regular channels, as follows:
Part Number Description Quantity/Vehicle ----------- ----------- ---------------- 22077724 Rear Spring As Required
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance ----------- ----------- -------------- 1A Inspect, Vehicle at Correct Height .3 2A Inspect, Replace One Spring .6 3A Inspect, Replace Two Springs .6
Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.
SERVICE PROCEDURE:
1. Position vehicle on a flat level surface.
2. Check the following:
A. Fuel gauge reads full.
B. Spare tire and tools are properly located and secure.
C. Vehicle is free of ice, snow and mud accumulation.
D. Front and rear tire inflation is at recommended pressure as indicated on vehicle tire placard.
E. Hood, trunk lid and doors are all closed.
F. Heavy objects are, removed from the vehicle.
3. On both sides of vehicle, measure distance from ground to upper surface of rear wheel well opening through the centerline of the wheel and tire assemblies (dimension "R" as shown in illustration).
4. For either side, if measured distance "R" exceeds dimension shown below by applicable tire size on vehicle, replace rear spring at that corner of vehicle following service procedures in appropriate Service Manual, Section 3D "Rear Suspension."
TIRE SIZE "R" DIMENSION --------- ------------- P185-75R15 715 mm (28 9/64") P195-75R14 722 mm (28 27/64")
5. Install Campaign Identification Label.
INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL
Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
Dear General Motors Customer
General Motors of Canada Limited has determined that certain 1994 Buick and Oldsmobile model vehicles fail to conform to Canadian Motor Vehicle Safety Standard (CMVSS) 215 "Bumpers. These vehicles may not meet the 8 kph (5 mph) bumper impact requirements.
To prevent the possibility of this condition occurring, your dealer will inspect the vehicle height and, if required, will replace the rear springs.
This service will be provided for you at no charge.
Please contact your GM dealer as soon as possible to arrange a service date.
If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.
This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department General Motors of Canada Limited
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
