CAMPAIGN:AUTOMATIC POWER DOOR LOCK RELAY

SUBJECT: AUTOMATIC POWER DOOR LOCK RELAY CAMPAIGN NUMBER: 94-C-50 DATE: SEPTEMBER 15, 1994

************ CANADIAN VERSION APPEARS BELOW THE U.S. VERSION *********

TO: ALL DEALERS

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE INCLUDED COPY OF THE LETTER THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE OLDSMOBILE CUSTOMER ASSISTANCE NETWORK (OCAN) IF THEIR RETAILER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 1994 OLDSMOBILE CUTLASS CIERA MODEL VEHICLES. SOME OF THESE VEHICLES WERE BUILT WITH A POWER DOOR LOCK RELAY THAT CAN SHORT INTERNALLY DUE TO WATER INTRUSION. IF THIS OCCURS, A VEHICLE FIRE COULD OCCUR WITHOUT PRIOR WARNING.

TO PREVENT THE POSSIBILITY OF THIS CONDITION FROM OCCURRING, RETAILERS ARE TO REPLACE THE POWER DOOR LOCK RELAY AND ANY CORRODED TERMINALS. IN ADDITION, THE NEW RELAY WILL BE RELOCATED TO AN AREA WHERE WATER INTRUSION IS LESS LIKELY.

VEHICLES INVOLVED CERTAIN 1994 VEHICLES WITHIN THE BREAKPOINTS LISTED BELOW:

OLDSMOBILE:

=========== VIN THROUGH YEAR MODEL MODEL NAME PLANT BEGINNING AND INCLUDING ------------------------------------------------------------------- 1994 A CUTLASS CIERA 6 R6334458 R6410584

BUICK:

====== VIN THROUGH YEAR MODEL MODEL NAME PLANT BEGINNING AND INCLUDING ------------------------------------------------------------------- 1994 A CENTURY 6 R6426607 R6487238 1994 A CENTURY S RS608112 RS620440

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED RETAILERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE RETAILERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY RETAILER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED. ALL VEHICLES LISTED ON THE RETAILER'S PRINTOUT WILL REQUIRE CORRECTION. OTHER SUSPECT VEHICLES SHOULD BE CHECKED FOR CAMPAIGN INVOLVEMENT BY UTILIZING THE VEHICLE INFORMATION SERVICE SYSTEM (V.I.S.S.).

PARTS INFORMATION APPROXIMATELY 20 PERCENT OF THE ANTICIPATED REQUIRED PARTS WILL BE

PRE- SHIPPED TO RETAILER FACILITIES ON OR ABOUT THE WEEK OF SEPTEMBER 15, 1994. THE PARTS WILL BE CHARGED TO THE RETAILER'S OPEN ACCOUNT.

IF ADDITIONAL PARTS ARE REQUIRED TO COMPLETE THIS CAMPAIGN, THEY ARE TO BE OBTAINED FROM GMSPO (GENERAL MOTORS SERVICE PARTS OPERATIONS). TO ENSURE THESE PARTS WILL BE OBTAINED AS SOON AS POSSIBLE, THEY SHOULD BE ORDERED FROM GMSPO ON A C.I.O. ORDER, WITH NO SPECIAL INSTRUCTION CODE, BUT ORDER ON AN ADVISE CODE (2).

DESCRIPTION PART NUMBER QUANTITY/VEHICLE ---------------------------------------------------------------------- POWER DOOR LOCK RELAY 12065122 1 ELECTRICAL TERMINAL 12034046 2 ELECTRICAL TERMINAL 12124304 4 *SEALER: NPN AS REQUIRED - 3M ULTRA PRO #08302 - AMERICAN SURE SEAL #CSC - KENT #10200 - OR EQUIVALENT

* WE BELIEVE THESE SOURCES, THEIR EQUIPMENT, AND MATERIALS TO BE RELIABLE. THERE MAY BE ADDITIONAL MANUFACTURES OF SUCH MATERIALS AND EQUIPMENT. GENERAL MOTORS DOES NOT ENDORSE, INDICATE ANY PREFERENCE FOR, OR ASSUME RESPONSIBILITY FOR THE PRODUCTS OR EQUIPMENT FROM THESE FIRMS OR FOR ANY SUCH ITEMS WHICH MAY BE AVAILABLE FROM OTHERS SOURCES.

OWNER NOTIFICATION OWNERS WILL BE NOTIFIED OF THIS RECALL ON THEIR VEHICLES BY THERE SELLING DIVISION (SEE COPY OF THE OWNER LETTER INCLUDED WITH THIS BULLETIN).

FIGURE 1 - POWER DOOR LOCK RELAY CONNECTOR TERMINAL VIEW

RETAILER CAMPAIGN RESPONSIBILITY ALL UNSOLD NEW VEHICLES IN RETAILERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES. AFTER CAMPAIGN IS COMPLETED, THE VEHICLE MAY BE RELEASED FOR SALE/DELIVERY.

RETAILERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY WITH NO OWNER INFORMATION INDICATED ON THE RETAILER LISTING ARE TO BE CONTACTED BY THE RETAILER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH OWNERS A COPY OF THE OWNER'S LETTER INCLUDED IN THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE OWNER MAY NOT AS YET HAVE RECEIVED

THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR RETAIL FACILITY FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE. YOUR COOPERATION IN COMPLETING THIS CAMPAIGN AS SOON AS POSSIBLE WILL BE GREATLY APPRECIATED. FIGURE 2 - SEALANT APPLICATION LOCATION

SERVICE PROCEDURE 1. RAISE AND SUPPORT THE HOOD.

2. DISCONNECT NEGATIVE BATTERY CABLE. NOTICE: PRIOR TO DISCONNECTING THE BATTERY CABLE, PRESET RADIO STATIONS SHOULD BE REVIEWED AND RECORDED SO THAT THEY MAY BE RESET PRIOR TO DELIVERY TO CUSTOMER.

3. REMOVE THE RIGHT SIDE SOUND INSULATOR FROM BELOW INSTRUMENT PANEL AND RIGHT SIDE SHROUD FINISHING PANEL MOLDING (FORWARD OF THE CARPET RETAINER).

4. REPOSITION CARPET AT THE RIGHT SIDE COWL PANEL TO EXPOSE ELECTRICAL WIRING HARNESS.

5. REMOVE RELAY FROM CAVITY IN FRONT BODY HINGE PILLAR.

NOTICE: RELAY IS COVERED IN FOAM TO PREVENT RATTLES AND HAS A SIX (6) TERMINAL CONNECTOR (SEE FIGURE 1).

6. REMOVE AND DISCARD RELAY AND INSPECT ALL TERMINALS ON CONNECTOR FOR CORROSION. IF NO CORROSION IS PRESENT, PROCEED TO STEP 9, OTHERWISE, CONTINUE TO STEP 7.

7. REPLACE CONNECTOR TERMINALS (SEE FIGURE 1).

8. SINCE CORROSION WAS PRESENT, THE RIGHT UPPER BODY SIDE HINGE STRAP MAY NOT BE PROPERLY SEALED TO THE HINGE PILLAR AT THE FRONT EDGE OF THE HINGE STRAP (SEE FIGURE 2).

RESEAL HINGE STRAP TO PILLAR AT UPPER FRONT CORNER AND FRONT SIDE USING A CLEAR FLOW GRADE SEALER SUCH AS 3M ULTRA PRO #08302, AMERICAN SURE SEAL #CSC, KENT #10200, OR EQUIVALENT (SEE FIGURE 2).

***NOTICE: ACCESS FOR THE SEALER APPLICATION TO FRONT EDGE CAN BE DONE THROUGH THE FRONT OPENING OF THE DOOR TO FENDER WITH DOOR IN FULL OPEN POSITION. APPLY MATERIAL ON AN ACID BRUSH, AND PADDLE SEALING MATERIAL INTO POSITION.

9. INSTALL NEW RELAY TO CONNECTOR.

FIGURE 3 - NEW POWER DOOR LOCK RELAY POSITION/LOCATION

10. REPOSITION AND TAPE RELAY TO HARNESS WITH CONNECTOR POINTING DOWN AS SHOWN IN FIGURE 3.

***NOTICE: DO NOT INSTALL NEW RELAY IN ORIGINAL POSITION.

11. REINSTALL CARPET, RIGHT SIDE SHROUD FINISHING PANEL MOLDING AND SOUND INSULATOR PANEL MOLDING AND SOUND INSULATOR PANEL.

12. RECONNECT BATTERY CABLE AND RESET RADIO PRESETS.

13. INSTALL A CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL EACH LABEL PROVIDES SPACE TO PRINT THE CAMPAIGN NUMBER AND THE FIVE (5 DIGIT RETAILER CODE OF THE RETAILER PERFORMING THE CAMPAIGN. INSERT THIS INFORMATION WITH A TYPEWRITER OR BALL-POINT PEN. WHEN INSTALLING LABEL, CLEAN AND DRY THE SURFACE OF THE RADIATOR SUPPORT TIE BAR AND APPLY THE CAMPAIGN LABEL WHERE IT IS READILY VISIBLE.

EACH CAMPAIGN IDENTIFICATION LABEL IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

WARRANTY CLAIM INFORMATION SUBMIT CLAIMS USING ONLY ONE OF THE "V" LABOR-OPS BELOW FOR EACH VEHICLE:

FAILURE LABOR LABOR STRAIGHT OPERATION CODE OPERATION HOURS TIME (ST)* ---------------------------------------------------------------------- INSTALL NEW RELAY AND AND RELOCATE RELAY 96 V9120 .6 .1 NEW RELAY, REPLACE CORRODED ELECTRICAL TERMINALS AND RELOCATE RELAY 96 V9121 .8 .1

*ADMINISTRATION ALLOWANCE: .1 HOUR FOR CLERICAL ADMINISTRATION MAY BE APPLIED FOR IN THE STRAIGHT TIME (ST) COLUMN.

PARTS ALLOWANCE: CURRENT RETAILER PRICE, PLUS 40 PERCENT ALLOWANCE FOR HANDLING.

FIGURES: 3

GENERAL MOTORS CORPORATION

CORPORATE BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO

PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION. COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.

******************** CANADIAN VERSION *********************************

U.S. Campaign Number Cross Reference

Olds Buick 94-C-50 94-C-50

Models: 1994 Buick Century & Oldsmobile Cutlass Ciera

TO: ALL GENERAL MOTORS DEALERS

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1994 Buick Century and Oldsmobile Cutlass Ciera model vehicles. Some of these vehicles were built with a power door lock that can short internally due to water intrusion. The occurrence of a short in this component could result in a vehicle fire.

To prevent the possibility of this condition occurring, dealers are to replace the power door lock relay and any corroded terminals. In addition, the new relay will be relocated to an area where water intrusion is less likely.

VEHICLES INVOLVED:

Involved are certain 1994 Buick Century and Oldsmobile Cutlass Ciera model vehicles built within the following VIN breakpoints:

Year Model Plant Plant Code From Through

1994 Buick Century Oklahoma City 6 R6426607 R6487238 1994 Oldsmobile Cutlass Oklahoma City 6 R6334458 R6410584

NOTE: PLEASE CHECK DCS SCREEN 45 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of die affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY:

All unsold new vehicles in dealer's possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owner letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to.this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors (see copy of owner letter included with this bulletin). The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

Parts required to complete this campaign should be ordered through regular channels, as follows:

Part Number Description Quantity/Vehicle

12065122 Power Door Lock Relay 1

12034046 Electrical Terminal 2

12124304 Electrical Terminal 4

NPN Sealer (3M Ultra Pro #08405, Dominion Sure As Required Seal #CSC, Kent #10200 or equivalent)

PARTS AND LABOR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

Repair Code Description Time Allowance

2A Install New Relay & Relocate Relay .7

3A Install New Relay, Replace Electrical Terminal .9 & Relocate Relay

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign. Parts credit will be based on dealer net plus 40% to cover parts handling.

SERVICE PROCEDURE:

1. Raise and support hood.

2. Disconnect negative battery cable.

Notice: Prior to disconnecting battery cable, preset radio stations should be reviewed and recorded, so that they may be reset prior to delivery to customer.

3. Remove right side sound insulator (from below instrument panel) and right side shroud finishing panel (moulding forward of the carpet retainer).

4. Reposition carpet at right side cowl panel to expose electrical wiring harness.

5. Remove relay from cavity in front body hinge pillar.

Notice: Relay is covered in foam to prevent rattles and has a 6 (six) terminal connector (See Figure 1).

6. Remove (and discard) relay and inspect all terminals on connector for corrosion. If no corrosion is present, proceed to step 9 otherwise continue to step 7.

7. Replace connector terminals (see Figure 1).

Notice: When replacing connector terminals, follow procedures for terminal replacement found in Section 8 of Service Manual.

8. Since corrosion was present, the right upper body side hinge strap may not be properly sealed to the hinge pillar at the front edge of the hinge strap (see Figure 2).

Reseal hinge strap to pillar at upper front comer and front side using a clear flow grade sealer such as 3M Ultra Pro #08405, Dominion Sure Seal #CSC, Kent #10200, or equivalent (see Figure 2).

Notice: Access for sealer application to front edge can be done thirough the front opening of the door to fender with door in full open position. Apply material on an acid brush, and paddle sealing material into position.

9. Install new relay to connector.

10. Reposition and tape relay to harness with connector pointing down as shown in Figure 3.

Notice: DO NOT install new relay in original position.

11. Reinstall carpet, right side shroud finishing panel moulding and sound insulator panel moulding, and sound insulator panel.

12. Reconnect battery cable and reset radio presets.

13. Install Campaign Identification Label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

General Motors of Canada bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer." They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your General Motors dealer for information on whether your vehicle may benefit from the information.

Customer Support Department General Motor of Canada Limited LM:vt

December 1994

Dear General Motors Customer.

General Motors of Canada Limited has determined that a defect which relates to motor vehicle safety exists in certain 1994 Buick Century and Oldsmobile Cutlass Ciera model vehicles. Some of these vehicles were built with a power door lock that can short internally due to water intrusion. The occurrence of a short in this component could result in a vehicle fire.

To prevent the possibility of this condition occurring, your dealer will replace the power door lock relay and any corroded terminals. In addition, the new relay will be relocated to an area where water intrusion is less likely.

This service will be provided for you at no charge.

Please contact your GM dealer as soon as possible to arrange a service date.

If parts are required, ask your dealer for details regarding their availability. If parts are not in stock, they can be ordered before scheduling your service date.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personal in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motor of Canada Limited

4D32

LM:vt