GM Service Manual Online
For 1990-2009 cars only

Step

Action

Value(s)

Yes

No

1

Important: It may be necessary to compare the results of the road test to a like vehicle that is operating properly.

Road test the vehicle in order to verify the customer complaint.

Does the vehicle ride too hard?

--

Go to Step 2

System OK

2

Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication.

Is the tire inflation pressure correct?

--

Go to Step 4

Go to Step 3

3

Inflate the tires to the correct pressure.

Has the repair been performed?

--

Go to Step 4

--

4

Inspect the vehicle trim height. Refer to Trim Height Specifications . Repair as necessary.

Has the inspection/repair been performed?

--

Go to Step 5

--

5

Inspect the following suspension components for wear or damage.

    • Springs
    • Struts

Are any of the components the worn or damaged?

--

Go to Step 6

--

6

Replace all of the worn or damaged components.

For strut component replacement, refer to Strut, Strut Component, and Spring Replacement in Front Suspension or refer to Strut Disassemble/Assemble Repair in Rear Suspension.

Has the repair been performed?

--

System OK

--