EI08028-Intermittent, Inoperative Remote Keyless Entry (RKE) (Reprogram Key Fobs)
| Subject: | EI08028 -- Intermittent, Inoperative Remote Keyless Entry (RKE) (Reprogram Key Fobs) |
| Models: | 2008 Buick Enclave |
| 2007-2008 GMC Acadia |
| 2007-2008 Saturn OUTLOOK |
This bulletin is being revised to end the need for technician feedback and to provide corrective action. Please discard Corporate Bulletin Number 08-08-52-001A (Section 08 -- Body and Accessories).
Condition
Some customers may comment that one or more key fobs are inoperative. A number of warranty claims have been submitted that show relearning the key fobs has corrected this concern.
Cause
Based on technician feedback, engineering has determined two possible causes for key fob complaints:
| • | Fob's may not be programmed when vehicles leave the plant. |
| • | Issues with the fob's internal components. |
Correction
To correct the customer's concern, reprogram the transmitter (key fob) -- refer to the procedure for Transmitter Programming found in Service Information. If reprogramming the transmitter is not successful, it will be necessary to replace the transmitter.
Warranty Information
For vehicles repaired under Engineering direction, use:
Labor Operation | Description | Labor Time |
|---|---|---|
R4490 | Transmitter, Remote Door/Rear Compartment Lock -- Replace | Use Published Labor Operation Time |
