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Information on Laminated SIde Door Glass Chips Caused by Key Lock Box

Subject:Information on Laminated Side Door Glass Chips Caused by Key Lock Box

Models:2004-2007 Buick Rainier
2005-2007 Buick Allure, LaCrosse
2006-2007 Buick Lucerne, Rendezvous
2005-2007 Cadillac STS
2006-2007 Cadillac DTS
2006-2007 Chevrolet TrailBlazer SS
2005-2007 GMC Envoy Denali
2005-2007 Saab 9-7X
2007 Saturn Aura



This bulletin is being revised to include an additional model and model years. Please discard Corporate Bulletin Number 06-08-64-001 (Section 08 - Body & Accessories).


Do This

Don't Do This

Ensure that the key lock box is placed on a door side glass that is not acoustic laminated glass.

Use a key box on a door side glass with acoustic laminated door glass.

In several warranty parts reviews, side door glass was observed with a chip on the top inboard or outboard side of the laminated glass. Dealer contacts confirmed that they use a key lock box on the front door glass. In some cases, all four doors have acoustic laminate glass and another method of key storage must be sought.

A random selection of door glass returns will be conducted to confirm adherence. If a door glass is discovered with a chip in the location previously mentioned, the door glass will be returned to the dealership for debit. The illustration below shows a laminate glass. The difference can be seen by a thin line between the glass.

Another way to determine the type of glass is to look at the monogram (usually in one of the lower corners). The monogram will say either tempered or laminated.

Do NOT place a key box on a door side glass that is acoustic laminated glass.


Object Number: 1747513  Size: MF