Did you review the Wiper/Washer System Description and Operation and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Wiper/Washer Systems

1. Turn ON the ignition, with the engine OFF.
2. Activate the windshield washer switch.

Does the windshield washer operate properly?

Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems

Go to Step 3

Test for a short to voltage in the windshield washer pump control circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Did you find and correct the condition?

Go to Step 5

Go to Step 4

Replace the windshield wiper/washer switch. Refer to Multifunction, Turn Signal, and Hazard Switch Replacement - On Vehicle in Steering Wheel and Column - Tilt.

Did you complete the replacement?

Go to Step 5

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3