Subject: | 06026B -- Power Steering Hose Separation |
Models: | 2006 Buick Lucerne with a V8 Engine (RPO LD8) |
2006 Cadillac DTS |
The service procedure in this bulletin has been revised with additional information to prevent damage to the front position sensor. Please review the service procedure immediately. Discard all copies of bulletin 06026A, issued April 2006.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2006 Buick Lucerne vehicles equipped with a V8 engine (RPO LD8), and Cadillac DTS vehicles. Some of these vehicles may have been built with a power steering hose that is not to specification and may leak fluid. If this were to occur, power steering assist may be lost and increased steering effort would be required at low speeds. If the power steering fluid were to contact hot engine parts, an engine compartment fire could occur.
Dealers are to replace the power steering hose.
Involved are certain 2006 Buick Lucerne vehicles equipped with a V8 engine (RPO LD8), and Cadillac DTS vehicles built within these VIN breakpoints:
Year | Division | Model | From | Through |
---|---|---|---|---|
2006 | Buick | Lucerne | 6U146673 | 6U176682 |
2006 | Cadillac | DTS | 6U146663 | 6U550288 |
Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.
-- US GM dealers - GM DealerWorld Recall Information
--- Canadian GM dealers - GMinfoNet Recall Reports
-- Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number | Description | Qty/ Vehicle |
---|---|---|
15786639 | Hose, P/S Gr Inl | 1 |
89021184 (US) 89021186 (CN) | Fluid, P/S (will service 2 vehicles) | ½ bottle |
Notice: Carefully remove the front position sensors before supporting the frame (cradle) with an adjustable jack stand to avoid damaging the front position sensors.
13.1. | Connect the power steering hose (4) to the steering gear. |
Tighten
Tighten the power steering pressure hose to the power steering gear to 27 N·m(20 lb ft).
13.2. | Connect the power steering hose bracket to the frame with the push pin (3). |
13.3. | Install the power steering hose bracket nut at the cylinder head. |
Tighten
Tighten the power steering pressure hose bracket retaining nut to 9 N·m(80 lb in).
Tighten
Tighten the four frame (cradle) bolts to 181 N·m (133 lb ft).
Tighten
Tighten the power steering pressure hose to the power steering pump to 27 N·m(20 lb ft).
The General Motors Courtesy Transportation Program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for courtesy transportation guidelines.
Submit a Product Recall Claim with the information indicated below:
Repair Performed | Part Count | Failed Part No. | Parts Allow | CC-FC | Labor Op | Labor Hours* | Net Item |
---|---|---|---|---|---|---|---|
Replace Power Steering Hose | 1 | -- | * | MA-96 | V1467 | 0.7 | ** |
Courtesy Transportation for vehicles within the New Vehicle Limited Warranty (US & Canadian GM Dealers) | N/A | N/A | N/A | MA-96 | *** | N/A | **** |
* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the power steering hose needed to complete the repair. ** The amount identified in the "Net Item" column should represent the actual sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for the actual amount of power steering fluid needed to perform the required repairs, not to exceed $1.59 USD, $1.55 CAD. *** Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranty. **** The amount identified in the "Net Item" column should represent the actual dollar amount for courtesy transportation. |
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
April 2006Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2006 model year Buick Lucerne vehicles equipped with a V8 engine, and Cadillac DTS vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we have taken this action for your safety and continued satisfaction with our products.
I M P O R T A N T | |||||||
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Your vehicle may have been built with a power steering hose that is not to specification and may leak fluid. If this were to occur, power steering assist may be lost and increased steering effort would be required at low speeds. If the power steering fluid were to contact hot engine parts, an engine compartment fire could occur.
Your GM dealer will install a new power steering hose. This service will be performed for you at no charge . It is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 40 minutes because of service scheduling requirements.
If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on courtesy transportation.
You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it back to us.
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. More information about this recall can be found at the Owner Center at MyGMLink, http://www.gm.com/recall
Division | Number | Text Telephones (TTY) |
---|---|---|
Buick | 1-866-608-8080 | 1-800-832-8425 |
Cadillac | 1-866-982-2339 | 1-800-833-2622 |
Guam | 1-671-648-8650 |
|
Puerto Rico - English | 1-800-496-9992 |
|
Puerto Rico - EspaƱol | 1-800-496-9993 |
|
Vrigin Islands | 1-800-496-9994 |
|
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., SW, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
General Director,
Customer and Relationship Services
Enclosure
06026