Interior Squeak/Rattle/Itch Noise From Front Door Map Pocket, Arm Rest, Lower A-Pillar, Instrument Panel (Inspect/Replace Plastic Retainers/Recievers and Apply Tape to Door Map Pocket)

This bulletin is being revised to add Steps 2 and 3 to the Correction section and update Parts and Warranty Information. Please discard Corporate Bulletin Number 08-08-110-009 (Section 08 - Body and Accessories).

Some customers may comment on a particular interior squeak/rattle/itch coming from the door area, map pocket, arm rest or lower A-pillar. This noise may be more noticeable when driving over rippled concrete or asphalt with small bumps at speeds between 25 mph (40 km/h) to 75 mph (120 km/h).

This noise may also be coming from driver or passenger side door.

This condition may be caused by map pocket friction against the door pad.

This condition may also be caused by plastic retainers/receivers that do not grip the door sheet metal during the assembly process.

Technicians are to inspect and replace, if necessary, the nine door trim panel retainers/receivers and apply a 10 mm wide X 1 mm thick (0.40 in wide X 0.040 in thick ) piece of adhesive-backed polyester felt tape to the outboard and inboard perimeter of the map pocket using the procedure below.

1. Remove the front side door trim panel. Refer to Front Side Door Trim Panel Replacement in SI.



2. Inspect the condition of the nine plastic retainers on the trim panel and their corresponding plastic receivers in the door metal.



3. If the green receiver is NOT on the door metal panel (1), it is likely to rattle at this location. Replace this retainer/receiver combination with P/N 25707329. In the graphic above, the retainer (2) is shown in place after removal of the door trim panel.

Important: Working on a clean workbench will help prevent damage to the exterior trim.

4. Place the trim panel upside down on a bench.
5. Unfasten the nylon batting of the trim panel substrate at the bottom of the trim panel by the pocket map.




Notice: Rock side to side gently to avoid breaking the retaining tabs. Take care to clear the lip of the trim panel substrate.

6. Temporarily remove the three large spring clips from the back of the map pocket by rocking side-to-side as you pull up (refer to the graphic above).
7. Remove the two Phillips plastic-specific screws from the lower map pocket. Refer to previous graphic.




Important: Take care not to drag the corner of the pocket on the vinyl show side of the trim panel.

8. Push the rear corner of the map pocket up and out from the bottom (refer to graphic above).
9. Clean the perimeter of the map pocket lip.






Important: The felt must be applied directly under the lip of the pocket and into the corner. Apply the tape around the map pocket.

10. Apply the 10 mm X 1 mm (0.40 in X 0.040 in) piece of the adhesive-backed polyester felt tape to the outboard and inboard perimeter of the map pocket (the tape is black in color; white is shown here for illustration purposes only)
11. Install the map pocket back to the door trim panel.
12. Install the front side door trim panel. Refer to Front Side Door Trim Panel Replacement in SI.

Purchase tape locally or contact Kent Automotive at 1-800-654-6333 or online at www.kent-automotive.com.

For vehicles repaired under warranty, use: