CAMPAIGN: INCORRECT DATE ON VEHICLE CERTIFICATION LABEL

SUBJECT: INCORRECT DATE ON VEHICLE CERTIFICATION LABEL

MODELS: 1992 PONTIAC BONNEVILLE AND BUICK PARK AVENUE AND ULTRA

General Motors of Canada Limited has determined that certain 1992 Pontiac Bonneville and Buick Park Avenue and Ultra model vehicles were produced at Wentzville Assembly Plant with incorrect certification labels. The vehicle certification label located on the left-front (driver) door of these vehicles was printed with "03/91" in the "date" (month/year of manufacture) space rather than the correct "03/92" date.

To correct this condition, a new certification label is to be affixed to each affected vehicle.

VEHICLES INVOLVED:

Involved are CERTAIN 1992 Pontiac Bonneville and Buick Park Avenue and Ultra model vehicles built at Wentzville Assembly plant within the following VIN breakpoints:

PLANT YEAR MODEL PLANT CODE FROM THROUGH ---- ----- ----- ----- ---- ------- 1992 Pontiac Bonneville Wentzville 1 N1292988 N1294457 1992 Buick Park Avenue and Ultra Wentzville 1 N1648937 N1649994

All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers possession and subject to this campaign must be held and inspected/repaired per the Service Procedure of this Campaign Bulletin before owners take possession of these vehicles.

Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make die required correction according to instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

CAMPAIGN PROCEDURE:

Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.

OWNER NOTIFICATION:

All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors. The listings provided are for campaign activity only and should not be used for any other purpose.

PARTS INFORMATION:

A new certification label, for each vehicle involved, will be mailed to involved dealers on a no-charge basis.

PARTS AND LABOUR CLAIM INFORMATION:

Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:

REPAIR CODE DESCRIPTION TIME ALLOWANCE ----------- ----------- -------------- 2A Install New Certification Label .3

Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign.

LABEL INSTALLATION PROCEDURE

1. Open driver's door.

2. Verify that the Vehicle Identification Number (VIN) of the new certification label is the same as the existing label (see illustration) for location.

If the VIN of the new certification label is different than the existing label, contact the Branch to arrange to receive the correct label.

If the VIN of the new certification label is the same as the existing label, follow the remaining steps of this procedure and install the new label.

3. Clean the surface of the old label with soapy water and wipe dry.

4. Remove protective backing from new label, and carefully apply to vehicle over old label.

DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED, AS THIS WILL DAMAGE THE LABEL AND MAKE IT ILLEGIBLE.

5. Install Campaign Identification label.

INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL

Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.

COPY OF CUSTOMER LETTER

VEHICLE RECALL NOTICE General Motors of Canada Limited Oshawa, Ontario L1G 1K7

August 1992

Dear General Motors Customer:

General Motors has determined that certain 1992 Pontiac Bonneville and Buick Park Avenue and Ultra model vehicles were produced at Wentzville Assembly Plant with incorrect certification labels. The vehicle certification label located on the driver door of these vehicles was printed with "03/91" in the "date" (month/year of manufacture) space rather than the correct "03/92" date.

To correct this condition, it will be necessary for your dealer to affix, on the driver door, a new vehicle certification label.

This letter identifies your vehicle. Presentation of this letter to your dealer will assist their Service personnel in completing the necessary correction to your vehicle in the shortest possible time.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Customer Support Department General Motors of Canada Limited

2D19

JL:vt

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.