Radio with CD Base

Base Radio Shown, Bose® Similar

If your vehicle has the Bose® audio system, your vehicle has six Bose® amplified speakers.

Radio Data System (RDS)

The audio system has a Radio Data System (RDS). RDS features are available for use only on FM stations that broadcast RDS information.

With RDS, the radio can do the following:

This system relies upon receiving specific information from these stations and only works when the information is available. In rare cases, a radio station can broadcast incorrect information that causes the radio features to work improperly. If this happens, contact the radio station.

While the radio is tuned to an RDS station, the station name or call letters display instead of the frequency. RDS stations can also provide the time of day, a program type (PTY) for current programming, and the name of the program being broadcast.

XM™ Satellite Radio Service

XM™ is a satellite radio service that is based in the 48 contiguous United States and Canada. XM™ offers a large variety of coast-to-coast channels including music, news, sports, talk, traffic/weather (U.S. subscribers), and children’s programming. XM™ provides digital quality audio and text information that includes song title and artist name. A service fee is required in order to receive the XM™ service. For more information, contact XM™; In the U.S. at www.xmradio.com or call 1-800-852-XMXM (9696) or in Canada at www.xmradio.ca or call 1-877-GET-XMSR (438-9677).

Playing the Radio

PWR (Power): Press this knob to turn the system on and off.

VOL (Volume): Turn this knob clockwise or counterclockwise to increase or to decrease the volume.

INFO (Information): When the ignition is off, press this knob to display the time. For RDS, press the INFO knob to change what appears on the display while using RDS. The display options are station name, RDS station frequency, PTY (program type), and the name of the program (if available). For XM™ (if equipped), press the INFO knob while in XM™ mode to retrieve four different categories of information related to the current song or channel: Artist, Song Title, Category or PTY, Channel Number/Channel Name. To change the default on the display, press the INFO knob until you see the desired display, then press and hold the knob until a beep sounds. The selected display becomes the default.

AUTO VOL (Automatic Volume): With automatic volume, the audio system adjusts automatically to make up for road and wind noise as you drive by increasing the volume as vehicle speed increases. Set the volume at the desired level. Press this button to select LOW, MEDIUM, or HIGH. AVOL displays. Each higher setting provides more volume compensation at faster vehicle speeds. To turn automatic volume off, press this button until AVOL OFF displays.

Finding a Station

BAND: Press this button to switch between FM1, FM2, AM, or XM1 or XM2 (if equipped). The display shows the selection.

TUNE: Turn this knob to select radio stations.

SEEK : Press either the SEEK or the TYPE arrows to go to the next or to the previous station and stay there. The radio only seeks stations with a strong signal that are in the selected band.

SCAN : Press and hold either the SCAN or the TYPE arrows for two seconds until SCAN displays and a beep sounds. The radio goes to a station, plays for a few seconds, then goes to the next station. Press either the SCAN or the TYPE arrows again to stop scanning. To scan preset stations, press and hold either the SCAN or the TYPE arrows for more than four seconds. PSCN displays and a double beep sounds. The radio goes to a preset station, plays for a few seconds, then goes to the next preset station. Press either the SCAN or the TYPE arrows again to stop scanning presets. The radio only scans stations with a strong signal that are in the selected band.

Setting Preset Stations

Up to 30 stations (six FM1, six FM2, and six AM, six XM1 and six XM2 (if equipped), can be programed on the six numbered pushbuttons, by performing the following steps:

1. Turn the radio on.
2. Press BAND to select FM1, FM2, AM, or XM1 or XM2.
3. Tune in the desired station.
4. Press and hold one of the six numbered pushbuttons until a beep sounds. When that numbered pushbutton is pressed, the station that was set, returns.
5. Repeat the Steps 2 through 4 for each pushbutton.

To store an equalization setting to a preset station perform the following:

1. Tune to the preset station.
2. Press and release the AUTO EQ button to select the equalization setting.

Once the equalization no longer displays, the equalization is set for that preset station.

Setting the Tone (Bass/Midrange/Treble)

AUDIO: Push and release the AUDIO knob until BASS, MID (midrange) (without Bose®), or TREB (treble) displays. Turn the knob to increase or to decrease the tone. The display shows the bass, midrange (without Bose®), or treble level. If a station is weak or has static, decrease the treble. To adjust the bass, midrange (without Bose®), or treble to the middle position while it is displayed, push and hold the AUDIO knob. The radio produces one beep and adjusts the display level to the middle position. To adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control is displayed. ALL CENTERED displays, a beep sounds, and the display level adjusts to the middle position.

AUTO EQ (Automatic Equalization): Press this button to select customized equalization settings designed for country/western, jazz, talk, pop, rock, and classical. Selecting CUSTOM or adjusting the tone controls, returns the EQ to the manual mode. The radio saves separate AUTO EQ settings for each preset and source. If the radio has the Bose® audio system, the AUTO EQ settings are either CUSTOM or TALK.

Adjusting the Speakers (Balance/Fade)

AUDIO: To adjust the balance between the right and the left speakers, push and release the AUDIO knob until BAL (balance) displays. Turn the knob to move the sound toward the right or the left speakers. To adjust the fade between the front and the rear speakers, push and release the AUDIO knob until FADE displays. Turn the knob to move the sound toward the front or the rear speakers. To adjust the balance or fade to the middle position while it is displayed, push the AUDIO knob and hold it until the radio produces one beep. The balance or fade adjusts to the middle position. To adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control displays. ALL CENTERED displays, a beep sounds, and the display level adjusts to the middle position.

Finding a Program Type (PTY) Station (RDS and XM™)

To select and find a desired PTY perform the following:

1. Press the TYPE button to activate program type select mode. TYPE and a PTY displays.
2. Turn the TYPE knob or press and release the TYPE button to select a PTY.
3. Once the desired PTY is displayed, press and release either the TYPE or the SEEK arrows to select and to take you to the PTY's first station.
4. To go to another station within that PTY, press the TYPE button then, press either the TYPE or the SEEK arrows once.
5. Press either the TYPE or the SEEK arrows twice to exit program type select mode.

If the radio cannot find the desired program type, NONE displays and the radio returns to the last station you were listening to.

SCAN: Scan the stations within a PTY by performing the following:

1. Press the TYPE button to activate program type select mode. TYPE and the last selected PTY displays.
2. Turn the TYPE knob or press and release the TYPE button to select a PTY.
3. Once the desired PTY is displayed, press and hold either the TYPE or the SCAN arrows for two seconds, and the radio begins to scan the stations in the PTY.
4. Press either the TYPE or the SCAN arrows to stop scanning.

BAND (Alternate Frequency): Alternate frequency lets the radio switch to a stronger station with the same program type. To turn alternate frequency on, press and hold BAND for two seconds. AF ON displays. The radio can switch to stations with a stronger frequency. To turn alternate frequency off, press and hold BAND again for two seconds. AF OFF displays. The radio does not switch to other stations. This function does not apply for XM™ Satellite Radio Service.

Setting Preset PTYs (RDS Only)

These buttons have factory PTY presets. Up to 12 PTYs (six FM1 and six FM2), can be programmed on the six numbered pushbuttons, by performing the following steps:

1. Press BAND to select FM1 or FM2.
2. Press the TYPE button to activate program type select mode. TYPE and the last selected PTY displays.
3. Turn the TYPE knob or press and release the TYPE button to select a PTY.
4. Press and hold one of the six numbered pushbuttons until a beep sounds. When that numbered pushbutton is pressed (while in program type mode), the PTY that was set, returns.
5. Repeat the steps for each pushbutton.

RDS Messages

INFO (Information): If the current station has a message, the information symbol displays. Press this button to see the message. The message can display the artist, song title, call in phone numbers, etc. If the entire message is not displayed, parts of the message appears every three seconds. To scroll through the message, press and release the INFO button. A new group of words displays after every press of the button. Once the complete message displays, the information symbol disappears from the display until another new message is received. The last message can be displayed by pressing the INFO button. The last message can be viewed until a new message is received or you can tune to a different station.

Radio Messages

CAL ERR (Calibration Error): The audio system has been calibrated for your vehicle from the factory. If CAL ERR displays, it means that the radio has not been configured properly for the vehicle and must be returned to your dealer for service.

LOCKED: This message is displayed when the THEFTLOCK® system has locked up. Take the vehicle to your dealer for service.

If any error occurs repeatedly, or if an error cannot be corrected, contact your dealer.

Radio Messages for XM™ Only

See XM Radio Messages later in this section for further detail.

Playing a CD

Insert a CD partway into the slot, label side up. The player pulls it in and the CD should begin playing. If you want to insert a CD with the ignition off, first press the eject button or the INFO knob.

If the ignition or radio is turned off with the CD in the player, it stays in the player. When the ignition or radio is turned on, the CD starts playing where it stopped, if it was the last selected audio source.

When a CD is inserted, the CD symbol displays. As each new track starts to play, the track number displays.

The CD player can play the smaller 3 inch (8 cm) single CDs with an adapter ring. Full-size CDs and the smaller CDs are loaded in the same manner.

If playing a CD-R, the sound quality may be reduced due to CD-R quality, the method of recording, the quality of the music that has been recorded, and the way the CD-R has been handled. There may be an increase in skipping, difficulty in finding tracks, and/or difficulty in loading and ejecting. If these problems occur, check the bottom surface of the CD. If the surface of the CD is damaged, such as cracked, broken, or scratched, the CD will not play properly. If the surface of the CD is soiled, see Care of Your CDs and DVDs for more information.

If there is no apparent damage, try a known good CD.

Do not add any label to a CD, it could get caught in the CD player. If a CD is recorded on a personal computer and a description label is needed, try labeling the top of the recorded CD with a marking pen.

Notice: If a label is added to a CD, or more than one CD is inserted into the slot at a time, or an attempt is made to play scratched or damaged CDs, the CD player could be damaged. While using the CD player, use only CDs in good condition without any label, load one CD at a time, and keep the CD player and the loading slot free of foreign materials, liquids, and debris.

If an error appears on the display, see "CD Messages" later in this section.

1 PREV (Previous): Press this pushbutton to go to the beginning of the current track (if more than eight seconds have played), or to the beginning of the previous track (if less than eight seconds have played). TRACK and the track number displays. If this pushbutton is held or pressed more than once, the player continues moving backward through the CD.

2 NEXT: Press this pushbutton to go to the next track. TRACK and the track number displays. If this pushbutton is held or pressed more than once, the player continues moving forward through the CD.

3 REV (Reverse): Press and hold this pushbutton to quickly reverse within a track. Press and hold this pushbutton for less than two seconds to reverse at six times the normal playing speed. Press and hold it for more than two seconds to reverse at 17 times the normal playing speed. ET and the elapsed time of the track displays. Release this pushbutton to play the passage.

4 FWD (Forward): Press and hold this pushbutton to quickly advance within a track. Press and hold this pushbutton for less than two seconds to advance at six times the normal playing speed. Press and hold it for more than two seconds to advance at 17 times the normal playing speed. ET and the elapsed time of the track displays. Release this pushbutton to play the passage.

6 RDM (Random): Press this pushbutton to hear the tracks in random, rather than sequential, order. RDM ON displays. RDM T and the track number displays when each track starts to play. Press this pushbutton again to turn off random play. RDM OFF displays.

SEEK : Press the left arrow to go to the start of the current or to the previous track. Press the right arrow to go to the start of the next track. If either arrow is pressed more than once, the player continues moving backward or forward through the CD.

SCAN : Press and hold either the SCAN or the TYPE arrows for more than two seconds until SCAN displays and a beep sounds. The radio goes to the next track, plays for 10 seconds, then goes to the next track. Press either the SCAN or the TYPE arrows again, to stop scanning.

INFO (Information): Press this knob to see how long the current track has been playing. ET and the elapsed time displays. To change the default on the display, track, or elapsed time, press the knob until you see the desired display, then press and hold the knob for two seconds. The radio produces one beep and the selected display becomes the default.

BAND: Press this button to listen to the radio while a CD is playing. The inactive CD remains inside the radio for future listening.

CD AUX (Auxiliary): Press this button to play a CD while listening to the radio, or to listen to an auxiliary source (such as rear seat entertainment, if equipped).

(Eject): Press this button to eject a CD. Eject can be activated with either the ignition or radio off. CDs can be loaded with the radio and ignition off if this button is pressed first.

CD Messages

If the CD comes out, it could be for one of the following reasons:

If the CD is not playing correctly, for any other reason, try a known good CD.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.

Radio with CD MP3

Base Radio Shown, Bose® Similar

If your vehicle has the Bose® audio system, your vehicle has six Bose® amplified speakers.

Radio Data System (RDS)

The audio system has a Radio Data System (RDS). RDS features are available for use only on FM stations that broadcast RDS information.

With RDS, the radio can do the following:

This system relies upon receiving specific information from these stations and only works when the information is available. In rare cases, a radio station can broadcast incorrect information that causes the radio features to work improperly. If this happens, contact the radio station.

While the radio is tuned to an RDS station, the station name or call letters display instead of the frequency. RDS stations may also provide the time of day, a program type (PTY) for current programming, and the name of the program being broadcast.

XM™ Satellite Radio Service

XM™ is a satellite radio service that is based in the 48 contiguous United States and Canada. XM™ offers a large variety of coast-to-coast channels including music, news, sports, talk, traffic/weather (U.S. subscribers), and children’s programming. XM™ provides digital quality audio and text information that includes song title and artist name. A service fee is required in order to receive the XM™ service. For more information, contact XM™; In the U.S. at www.xmradio.com or call 1-800-852-XMXM (9696) or in Canada at www.xmradio.ca or call 1-877-GET-XMSR (438-9677).

Playing the Radio

PWR (Power): Press this knob to turn the system on and off.

VOL (Volume): Turn this knob clockwise or counterclockwise to increase or to decrease the volume.

DISPL (Display): When the ignition is turned off, press this knob to display the time. For RDS, press the DISPL knob to change the display while using RDS. The display options are station name, RDS station frequency, PTY, and the name of the program (if available). For XM™ (if equipped), press the DISPL knob while in XM™ mode to retrieve four different categories of information related to the current song or channel: Artist, Song Title, Category or PTY, Channel Number/Channel Name. To change the default on the display, press the DISPL knob until you see the desired display, then press and hold this knob for two seconds. The radio produces one beep and the selected display becomes the default.

AUTO VOL (Automatic Volume): With automatic volume, the audio system adjusts automatically to make up for road and wind noise as you drive. Set the volume at the desired level. Press this button to select LOW, MEDIUM, or HIGH. AVOL displays. Each higher setting allows for more volume compensation at faster vehicle speeds. Then as you drive, automatic volume increases the volume, as necessary, to overcome noise at any speed. The volume level should always sound the same to you as you drive. NONE displays if the radio cannot determine the vehicle speed. To turn automatic volume off, press this button until OFF displays.

Finding a Station

BAND: Press this button to switch between FM1, FM2, AM, or XM1 or XM2 (if equipped). The display shows the selection.

TUNE : Turn this knob to select radio stations.

SEEK : Press the right or the left arrow to go to the next or to the previous station and stay there. The radio only seeks stations with a strong signal that are in the selected band.

SCAN : Press and hold either arrow for more than two seconds. SCAN displays and the radio produces one beep. The radio goes to a station, plays for a few seconds, then goes to the next station. Press either arrow again or one of the pushbuttons to stop scanning presets. To scan preset stations, press and hold either arrow for more than four seconds. PSCN displays and the radio produces two beeps. The radio goes to a preset station, plays for a few seconds, then goes to the next preset station. Press either arrow again or one of the pushbuttons to stop scanning presets. The radio only scans stations with a strong signal that are in the selected band.

Setting Preset Stations

Up to 30 stations (six FM1, six FM2, and six AM, six XM1 and six XM2 (if equipped)), can be programmed on the six numbered pushbuttons, by performing the following steps:

1. Turn the radio on.
2. Press BAND to select FM1, FM2, AM, or XM1 or XM2.
3. Tune in the desired station.
4. Press AUTO EQ to select the equalization.
5. Press and hold one of the six numbered pushbuttons until a beep sounds. When that numbered pushbutton is pressed, the station that was set, returns and the equalization that was selected is stored for that pushbutton.
6. Repeat the steps for each pushbutton.

Setting the Tone (Bass/Midrange/Treble)

AUDIO: Push and release the AUDIO knob until BASS, MID (midrange) (without Bose®), or TREB (treble) displays. Turn the knob to increase or to decrease the tone. The display shows the bass, midrange (without Bose®), or the treble level. If a station is weak or has static, decrease the treble. To adjust the bass, midrange (without Bose®), or the treble to the middle position while it is displayed, push and hold the AUDIO knob. The radio produces one beep. To adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob while no tone or speaker control is displayed. ALL CENTERED displays and a beep sounds.

AUTO EQ (Automatic Equalization): Press this button to select customized equalization settings designed for country/western, jazz, talk, pop, rock, and classical. To return the bass and treble to the manual mode, push and release the AUTO EQ button until CUSTOM displays. If the radio has the Bose audio system, the equalization settings are either CUSTOM or TALK.

Adjusting the Speakers (Balance/Fade)

AUDIO: To adjust the balance between the right and the left speakers, push and release the AUDIO knob until BAL (balance) displays. Turn the knob to move the sound toward the right or the left speakers. To adjust the fade between the front and the rear speakers, push and release the AUDIO knob until FADE displays. Turn the knob to move the sound toward the front or the rear speakers. To adjust the balance or the fade to the middle position while it is displayed, push the AUDIO knob, then push it again and hold it until you hear one beep. To adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control displays. ALL CENTERED displays and a beep sounds.

Finding a Program Type (PTY) Station (RDS and XM™)

To select and find a desired PTY perform the following:

1. Turn the P-TYPE knob to select a PTY.
2. Once the desired PTY displays, press the SEEK TYPE button to select and go to the PTY's first station.
3. To go to another station within that PTY, press the SEEK TYPE button twice to display the PTY and then to go to another station.
4. Press the P-TYPE knob to exit program type select mode.

IF PTY times out and no longer displays, go back to Step 1.

If both PTY and TRAF are on, the radio searches for stations with the selected PTY and traffic announcements.

If the radio cannot find the desired program type, NONE displays and the radio returns to the last station you were listening to.

BAND (AF - Alternate Frequency): Alternate frequency lets the radio switch to a stronger station with the same program type. To turn alternate frequency on, press and hold BAND for two seconds. A ON displays. The radio can switch to stations with a stronger frequency. To turn alternate frequency off, press and hold BAND again for two seconds. AF OFF displays. The radio does not switch to other stations. This function does not apply for XM™ Satellite Radio Service.

RDS Messages

ALERT!: Alert warns of local or national emergencies. When an alert announcement comes on the current radio station, ALERT! displays. You will hear the announcement, even if the volume is low or a CD is playing. If a CD is playing, play stops during the announcement. Alert announcements cannot be turned off. ALERT! is not affected by tests of the emergency broadcast system. This feature is not supported by all RDS stations.

INFO (Information): If the current station has a message, the information symbol displays. Press this button to see the message. The message can display the artist, song title, call in phone numbers, etc. If the entire message is not displayed, parts of the message appears every three seconds. To scroll through the message, press and release the INFO button. A new group of words display after every press of this button. Once the complete message has displayed, the information symbol disappears from the display until another new message is received. The last message can be displayed by pressing the INFO button. The last message can be viewed until a new message is received or you tune to a different station. When a message is not available from a station, No Info displays.

TRAF (Traffic): If TRAF displays, the tuned station broadcasts traffic announcements and you will hear a traffic announcement when the tuned radio station broadcasts one. If the station does not broadcast traffic announcements, press the TRAF button and the radio seeks to a station that does. When a station that broadcasts traffic announcements is found, the radio stops seeking and TRAF displays. If no station is found that broadcasts traffic announcements, No Traf displays. If TRAF displays, press the TRAF button to turn off the traffic announcements. The radio plays the traffic announcement if the volume is low. The radio interrupts the play of a CD if the last tuned station broadcasts traffic announcements. This function does not apply to XM™ Satellite Radio Service.

Radio Messages

CAL ERR (Calibration Error): The audio system has been calibrated for your vehicle from the factory. If CAL ERR displays it means that the radio has not been configured properly for your vehicle and it must be returned to your dealer for service.

LOCKED: This message is displayed when the THEFTLOCK® system has locked up. Take your vehicle to your dealer for service. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer.

Radio Messages for XM™ Only

See XM Radio Messages later in this section for further detail.

Playing a CD

Insert a CD partway into the slot, label side up. The player pulls it in, and READING displays. The CD should begin playing. If you want to insert a CD with the ignition off, first press the eject button or the DISPL knob.

If the ignition or radio is turned off with a CD in the player it stays in the player. When the ignition or radio is turned on, the CD starts to play where it stopped, if it was the last selected audio source.

When the CD is inserted, the CD symbol displays. As each new track starts to play, the track number also displays.

The CD player can play the smaller 3 inch (8 cm) single CDs with an adapter ring. Full-size CDs and the smaller CDs are loaded in the same manner.

If playing a CD-R, the sound quality can be reduced due to CD-R quality, the method of recording, the quality of the music that has been recorded, and the way the CD-R has been handled. There can be an increase in skipping, difficulty in finding tracks, and/or difficulty in loading and ejecting. If these problems occur, check the bottom surface of the CD. If the surface of the CD is damaged, such as cracked, broken, or scratched, the CD will not play properly. If the surface of the CD is soiled, see Care of Your CDs and DVDs for more information.

If there is no apparent damage, try a known good CD.

Do not add any label to a CD, it could get caught in the CD player. If a CD is recorded on a personal computer and a description label is needed, try labeling the top of the recorded CD with a marking pen.

Notice: If a label is added to a CD, or more than one CD is inserted into the slot at a time, or an attempt is made to play scratched or damaged CDs, the CD player could be damaged. While using the CD player, use only CDs in good condition without any label, load one CD at a time, and keep the CD player and the loading slot free of foreign materials, liquids, and debris.

If an error appears on the display, see "CD Messages" later in this section.

1 FLD (Previous): This pushbutton does not work while using a non-MP3 CD.

2 FLD (Next): This pushbutton does not work while using a non-MP3 CD.

3 REV (Reverse): Press and hold this pushbutton to reverse quickly within a track. Press and hold this pushbutton for less than two seconds to reverse at 10 times the normal playing speed. Press and hold it for more than two seconds to reverse at 20 times the normal playing speed. Release this pushbutton to play the passage. ET and the elapsed time of the track displays.

4 FWD (Forward): Press and hold this pushbutton to advance quickly within a track. Press and hold this pushbutton for less than two seconds to advance at six times the normal playing speed. Press and hold it for more than two seconds to advance at 17 times the normal playing speed. Release this pushbutton to play the passage. ET and the elapsed time of the track displays.

6 RDM (Random): Press this pushbutton to hear the tracks in random, rather than sequential, order. RDM ON displays. RDM and the track number displays when each track starts to play. Press RDM again to turn off random play. RDM OFF displays.

SEEK : Press the left arrow to go to the start of the current or the previous track. Press the right arrow to go to the start of the next track. Pressing either arrow for more than two seconds scans the previous or next tracks at five to eight seconds per track. SCAN and the track number displays. Press either arrow to stop scanning.

TUNE : Turning the TUNE knob fast tracks reverse or advances through tracks. The track number displays for each track.

DISPL (Display): Press this knob to see how long the current track has been playing. ET and the elapsed time of the track displays. To change the default on the display, track or elapsed time, press this knob until you see the desired display, then press and hold the knob for two seconds. The radio produces one beep and the selected display becomes the default.

BAND: Press this button to listen to the radio while a CD is playing. The inactive CD remains inside the radio for future listening.

CD AUX (Auxiliary): Press this button to play a CD while listening to the radio. The CD symbol displays when a CD is loaded.

(Eject): Press this button to eject a CD. Eject may be activated with either the ignition or radio off. CDs can be loaded with the ignition and radio off if this button is pressed first.

Playing an MP3 CD-R Disc

Your vehicle's radio system may have the MP3 feature. If it has this feature, it is capable of playing an MP3 CD-R disc. For more information on how to play an MP3 CD-R disc, see Using an MP3 later in this section.

CD Messages

CHECK CD: If this message appears on the display and/or the CD ejects, it could be for one of the following reasons:

If the CD is not playing correctly, for any other reason, try a known good CD.

If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem.