| Subject: | EI07207 -- Driver and/or Passenger Power Seat Inoperative, Binding, Jammed or Noisy |
| Models: | 2007 Buick Rainier |
| 2007 Chevrolet TrailBlazer |
| V40 - Provision Options - Ultra Seating Package, Power Pass |
| AR9 - Seat - Front Bucket, Deluxe |
| AAB - Memory - Driver Convenience Package |
| Attention: | Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with
diagnostics found in published service information. THIS IS NOT A RECALL- refer to Service Bulletin 04-00-89-053A for more detail on the use of Engineering Information bulletins. |
Condition
Important: If the customer did not bring their vehicle in for this condition, do not proceed with this bulletin.
Some customers may comment that the driver and/or passenger power seat is inoperative, binding, jammed, or noisy. These issues can occur on all power seat adjusters both driver and passenger, memory and non memory seats.
Correction
GM Engineering is attempting to determine the root cause for the driver and/or passenger power seat inoperative, binding, jammed or noisy. GM has a need to obtain information from the dealer during diagnosis and before repair. This information will be
used to find the "root cause"of the condition and develop/validate a field fix.
Important: If the vehicle is located in the Southeast Michigan area with concerns of drivers or passengers power seat is inoperative, noisy, jammed, or binding, make sure that the concern can be duplicated. Call the engineer BEFORE
any diagnosis or repairs are made. DO NOT REPLACE ANY PARTS.
Contact one of the engineers listed below. Engineering is interested in physically inspecting the vehicle.
| • | Ryan Mcarthur (734) 255-8825 |
| • | Daryl Adams (734) 274-0482 |
| • | Dorel Baciu (734) 255-2555 |
Important: If the vehicle is located outside of the Southeast Michigan area, please disregard above directions and perform the following steps.
- Make sure that the concern can be duplicated.
- Inspect to see what position the adjuster is in; full forward, midtravel, full backward.
- Inspect the wiring to ensure that the connections are secure.
- Please gather all information and contact one of the engineers listed below for further direction.
| • | Ryan Mcarthur (734) 255-8825 |
| • | Daryl Adams (734) 274-0482 |
| • | Dorel Baciu (734) 255-2555 |
Warranty Information
For vehicles repaired under engineering direction, use:
Labor Operation
| Description
| Labor Time
|
C9801*
| Engineering Information - Power Seats
| 0.5 hr
|
*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.
|
