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For 1990-2009 cars only

Paint Chipping Behind Front Wheels/Front of Rear Wheels, Damaged Lower Door/Cladding and Rocker Panels (Repaint Damaged Area, Install Assist Step)

Subject:Paint Chipping Behind Front Wheels/Front of Rear Wheels, Damaged Lower Door/Cladding and Rocker Panels (Repaint Damaged Area, Install Assist Step)

Models:2004-2007 Buick Rainier
2002-2006 Chevrolet TrailBlazer EXT
2002-2008 Chevrolet TrailBlazer
2006-2007 Chevrolet TrailBlazer SS
2002-2006 GMC Envoy XL
2002-2008 GMC Envoy
2004-2005 GMC Envoy XUV
2002-2004 Oldsmobile Bravada
2005-2008 Saab 9-7X

Attention: Implementation of this Service Bulletin requires case-by-case review and approval by your District Service Manager (DVM) (U.S.) or District Service Manager (DSM) (Canada) PRIOR to the performance of any repairs.


This bulletin is being revised to add the 2008 model year for TrailBlazer, Envoy and Saab 9-7X models and change the refinish materials reference. Please discard Corporate Bulletin Number 03-08-111-002F (Section 08 -- Body and Accessories).


Condition

Some customers may comment that the paint is chipped just behind the front wheels as well as just in front of the rear wheels. Some customers may also comment about damage to the lower door/cladding and rocker panels.

Cause

The rocker and lower door areas may be damaged by road debris thrown up by the tires at highway speeds.

Correction

Important: It may be necessary to perform the following repair in order to meet customer expectations and gain their product satisfaction.

  1. Follow the manufacturer's specifications for repainting the lower door/cladding and rocker panel and refer to the 2008 GMWI5406 GM Globally Approved Refinish Materials information for the type of paint and refinish materials to use. The refinish materials information is now online at the GMGOODWRENCH WEB SITE*. Printed books have been discontinued. To access the site, follow these steps:
  2. 1.1. Go to www.gmgoodwrench.com.
    1.2. Click on For Body Shops & Services link at the bottom of the page.
    1.3. Click on GM Technical Repair Information.
    1.4.  Click on Paint Shop tab.
    1.5. Select the applicable downloadable link of the GM Approved Refinish Materials Guide.

    *In Canada, the 2008 GM Approved Refinish Materials information is also available on the GM infoNET under the Service and Body tab.

  3. For all of the above vehicles, except TrailBlazer SS, install the assist step.
  4. For the TrailBlazer SS, install a Protector Kit, P/N 15783524. Instructions are included in the kit.

Parts Information

Model Year

Division/RPO Code

Wheel Base

Part Number

Description

2002-2008

Chevy (X88) SAME AS BVE

GMC (Z88)

Olds (Z70)

155

19154905

Step Package, SI Asst W/Step Pad Molded In Cover

2004-2007

Buick (W49)

2003-2008

GMC (Z88) SAME AS BVE

Olds (Z70)

155

19154906

Step Package, SI Asst W/Step Pad Molded In Cover

2004-2007

Buick (W49)

2002-2008

Chevy (X88)

GMC (Z88)

Olds (Z70)

Dealer Install Option

155

19158735

(2nd Des) Step Pkg, OTR S/PNL Asst (Clear) (Install 1.0) (Anodized) (08.225) Has Increased Step Surface & Elliptical Trim Line On End Cap

2004-2007

Buick (W49)

(2nd Des) Step Pkg, OTR S/PNL Asst (Clear)

2003-2008

Chev (X88)

GMC (Z88)

Olds (Z70)

Dealer Install Option

155

19158736

(2nd Des) Step Pkg, OTR S/PNL Asst (Black) (Install 1.0) (Anodized) (08.225) Has Increased Step Surface & Elliptical Trim Line On End Cap

2004-2007

Buick (W49)

2002-2008

Chevy (X88)

Buick (W49)

GMC (Z88)

155

19158734

Step +Pkg, OTR S/PNL Assist (Black W/Chrome Edge) (Install 1.0) (08.225) (Same As BVT)

2002-2006

Chevy (X88)

GMC (Z88)

SAME AS BVE ASSIST STEPS

158

12498007*

*Discontinued

(Use aftermarket assist steps as necessary)

Step Package, SI Asst

2006-2007

Chevy SS

 

15783524

Protector Kit

2005-2008

Saab 9-7X

 

19158734

Step Package SI Assist

Repair Claim Information -- Refer to the extent of the repair instructions as approved by your District Service Manager (DVM) (U.S.) or District Service Manager (DSM) (Canada)

Warranty Information (excluding Saab U.S. Models)

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

A9969

TrailBlazer, SS

2.5 hrs (GI)

TrailBlazer EXT

3.1 hrs (GO)

TrailBlazer with two tone paint

3.7 hrs (GP)

Envoy

3.1 hrs (GO)

Envoy XL, XUV

3.6 hrs (GT)

Bravada/Rainier

2.3 hrs (GF)

Saab 9-7X (Canada Only)

2.3 hrs (GF)

Add:

To Install Running Boards (Applies to TrailBlazer EXT/Envoy XL/Envoy XUV)

1.2 hrs

Add:

To Color/Clearcoat Front Door (Each)

Use Published Allowance

Add:

To Install Running Boards (Applies to TrailBlazer/Envoy/Bravada/Rainier/Saab 9-7X (Canada Only))

1.0 hr

Add:

Install Gravel Guard

0.7 hr

Warranty Information (Saab U.S. Models)

For vehicles repaired under warranty, use:

Labor Operation

Description

Failed Object

Fault/Reason Code

Location Code

Warranty Type

Repair/Action Code

Labor Time

8010604

Repaint the lower door/cladding and rocker panel

80106

86

3-Left or 4-right

01

04

2.3 hrs

Add

8010605

To Color/Clearcoat Front Door (Each Side)

--

--

--

--

--

2.8 hrs

Add

To Install Running Boards (9-7X)

--

--

--

--

--

1.0 hr in 99 time

Add

Install Gravel Guard

--

--

--

--

--

0.7 hr in 99 time