GM Service Manual Online
For 1990-2009 cars only

CAMPAIGN WRONG DATE: VEH.CERT. LABEL MISPRINT

MODELS AFFECTED: 1984 REGALS

General Motors has determined that some 1984 Buick Regals fail to conform to Federal Motor Vehicle Safety Regulation 567 which covers required label information on each vehicle manufactured.

The vehicle certification label located on the left front door of these vehicles were printed with 0/00 in the "date" space, rather than the correct date of 4/84.

To correct this error, new labels are being furnished for each vehicle involved.

VEHICLES INVOLVED

Certain 1984 Regals with VIN's from EH567180 through EH567808.

DEALER CAMPAIGN RESPONSIBILITY

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.

This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the regulation identified above. Under Sections 108 and 114 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety regulation. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to civil penalty to $1,000 of each such sale.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

DEALER ACTION

Dealers are to install the new furnished label on all vehicles on his VIN list, which our records indicate are in Dealers' stock as directed in the label installation procedure included in this bulletin.

Since the certification label can be installed easily by owners, a new label is being mailed directly to affected owners of record. The owner may install the label personally or request dealer assistance for this service. If an owner should request dealer assistance, the campaign modification is to be performed at no charge to the owner.

DEALER MATERIAL

If your dealership has vehicles involved in this campaign, you will receive the following items:

1. List of vehicles to campaign that were shipped to your dealership.

2. One (1) new certification label for each vehicle shipped to dealership for which no owner of record is listed.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Buick Motor Division (See copy of owner letter included with this bulletin.).

TRANSFER OF VEHICLE

If a vehicle has been transferred or sold to another location, please forward vehicle information and certification label to your Buick Zone Office for handling with the proper dealer.

CHANGE OF OWNER INFORMATION

Dealers are to use the Dealer Communication System (D.C.S.) to provide Buick Motor Division with subsequent Buick owner information. By reporting a change of owner name or address of vehicle in campaign status over the D.C.S., the need to send in an S-866 form for that vehicle is eliminated. Terminal input instructions are covered in the D.C.S. Manual under Section 9, Page 9-J01A and B.

1. Open the left front door of vehicle and locate the original certification label.

2. Clean the surface of the old label with soapy water and wipe dry.

3. Remove backing from new label and carefully apply label over old label.

DO NOT ATTEMPT TO REMOVE OR LOOSEN THE NEW LABEL ONCE IT HAS BEEN APPLIED, AS THIS WILL DEFACE THE LABEL.

WARRANTY INFORMATION

Dealers are to submit each campaigned vehicle as a separate case on the one-line Warranty Document form S-764. Dealers submitting warranty claims by teletype terminal are to transmit campaign completions as a separate case also.

LABOR CREDIT

PART FAILED PARTS FAILURE LABOR LABOR OTHER DEALER OPER. COUNT PART NO. ALLOW CODE OP. NO. HOURS HOURS MTL.TWG. ----- ----- -------- ----- ---- ------- ----- ----- -------- Install * New Label - - - 96 V2270 .2 .1 --

* .1 hour for Administration.

To assure accurate records of all transactions on this campaign, it is recommended that campaign repairs for each vehicle be listed on a separate repair order. Other repairs performed to the vehicle may be listed on the same repair order, and warranty cases other than campaigns may be listed on the same warranty document.

Warranty documents on this campaign are not to be sent to the Zone Office. Send directly to Buick - Flint, as is done with normal submissions of warranty documents.

Zone authorization is not required.

General Motors has determined that some 1984 Buick Regals fail to conform to Federal Vehicle Safety Regulation 567 which covers required label information on each vehicle manufactured. The Vehicle Certification Label located on the left-front door of your vehicle was printed with 0/00 in the "Date" space, rather than the correct date of 4/84.

To correct this error, we have enclosed a new label for your vehicle. You may install this label yourself or take it to a Buick Dealer for installation at no charge to you. Instructions for installing this label have been furnished to your Buick Dealer. The time to install the new label is approximately five (5) minutes.

Presentation of this letter and label to your dealer will assist him in promptly making the necessary correction to your vehicle. If you prefer to install the label yourself, instructions for installation are on the back side of this letter.

If you install the new label, rather than asking your dealer to do it, or if you have sold or traded your vehicle, please let us know by completinq the postage-paid owner reply car and returning it to us. This will assist us in assuring that all affected vehicles have been corrected and also will eliminate the necessity for bothering you with follow-up notifications.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.


Object Number: 77432  Size: FS

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.