CAMPAIGN:98001 - HEADLAMP AIMING OWNER MANUAL INFO.. Buick Regal 1998

NOTE: GM OF CANADA VERSION OF 98001 IS LOCATED BELOW THE US VERSION ______________________________________________________________________

PRODUCT CAMPAIGNS 98001 MAY, 1998

PRODUCT RECALL CAMPAIGN

FMVSS NON-COMPLIANCE CAMPAIGN

SUBJECT: 98001 - HEADLAMP AIMING OWNER MANUAL INFORMATION

MODELS: 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE

THE HIGHWAY SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE CUSTOMER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE CUSTOMER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME REMEDIES, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH CUSTOMER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE DIVISIONAL LETTER THAT IS BEING SENT TO CUSTOMERS, THE CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED

GENERAL MOTORS HAS DECIDED THAT CERTAIN 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE MODEL VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 108, "LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT". THE OWNER MANUALS FOR THESE VEHICLES DO NOT CONTAIN THE REQUIRED INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE.

TO CORRECT THIS CONDITION, AND TO COMPLY WITH FMVSS 108, AN OWNER'S MANUAL INSERT CONTAINING THIS INFORMATION NEEDS TO BE PLACED IN THE OWNER'S MANUAL. SINCE THE INSERT CAN EASILY BE INSTALLED, AND TO REDUCE CUSTOMER INCONVENIENCE, THE INSERT WILL BE SENT DIRECTLY TO OWNERS OF RECORD. DEALERS ARE RESPONSIBLE FOR INSTALLING THE INSERT IN THE OWNER'S MANUAL FOR ANY UNSOLD UNITS.

VEHICLES INVOLVED

INVOLVED ARE ALL 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

YEAR DIVISION MODEL PLANT CODE FROM THROUGH 1998 OLDSMOBILE "W" FAIRFAX "F" WF300926 WF327817 1997 BUICK "W" OSHAWA "1" V1400001 V1482825 1998 BUICK "W" OSHAWA "1" W1400001 W1453267

IMPORTANT: DEALERS SHOULD CONFIRM VEHICLE ELIGIBILITY THROUGH VISS (VEHICLE INFORMATION SERVICE SYSTEM) PRIOR TO BEGINNING CAMPAIGN REPAIRS. NOT ALL VEHICLES WITHIN THE ABOVE BREAKPOINTS MAY BE INVOLVED

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER. COMPUTER LISTINGS CONTAINING THE COMPLETE VEHICLE IDENTIFICATION NUMBER, CUSTOMER NAME AND ADDRESS DATA HAVE BEEN PREPARED, AND ARE BEING FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. THE CUSTOMER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH CUSTOMERS INVOLVED IN THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.

PARTS INFORMATION

EACH DEALER HAS BEEN SENT A QUANTITY OF OWNERS MANUAL INSERTS WITH THIS BULLETIN ACCORDING TO OUR RECORD OF THE DEALER'S CURRENT "IN-STOCK" VEHICLE INVENTORY. IF ADDITIONAL INSERTS ARE REQUIRED, PLEASE PHOTOCOPY THE APPROPRIATE (BUICK OR OLDSMOBILE) INSERT(S) THAT WERE SENT TO YOU WITH THIS BULLETIN.

CUSTOMER NOTIFICATION

CUSTOMERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GENERAL MOTORS (SEE COPY OF TYPICAL CUSTOMER LETTER INCLUDED WITH THIS BULLETIN - ACTUAL DIVISIONAL LETTER MAY VARY SLIGHTLY).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

CUSTOMERS WHO HAVE RECENTLY PURCHASED VEHICLES SOLD FROM YOUR VEHICLE INVENTORY, AND FOR WHICH THERE IS NO CUSTOMER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER. ARRANGEMENTS ARE TO BE MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH CUSTOMERS A COPY OF THE APPROPRIATE DIVISIONAL CUSTOMER LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE CUSTOMER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED ABOVE. UNDER 41 U.S.C. SECTION 30112 OF THE HIGHWAY SAFETY ACT AS AMENDED, IT IS ILLEGAL FOR A DEALER TO SELL A NEW MOTOR VEHICLE WHICH THE DEALER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR DEALERSHIP MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,100 FOR EACH SUCH SALE.

SERVICE PROCEDURE

1. FOR ALL VEHICLES, PLACE THE INSERT IN THE OWNER'S MANUAL BETWEEN THE FRONT COVER AND THE 1ST PAGE OF THE MANUAL.

2. INSTALL THE GM CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. WHEN INSTALLING THE CAMPAIGN IDENTIFICATION LABEL, BE SURE TO PULL THE TAB TO ALLOW ADHESION OF THE CLEAR PROTECTIVE COVERING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM VISPAC INCORPORATED BY CALLING 1-800-269-5100 (MONDAY-FRIDAY, 8:00 A.M. TO 4:30 P.M. EST). ASK FOR ITEM NUMBER S-1015 WHEN ORDERING.

APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW: PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM INSTALL OWNER MANUAL INSERT - - - - MA-96 V0124 0.2

* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE "LABOR HOURS".

REFER TO THE GENERAL MOTORS CORPORATION CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

FIGURES: 0

GM BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER/RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

(SAMPLE OF NOTIFICATION USED) 98001-S MAY, 1998

DEAR BUICK REGAL/CENTURY OR OLDSMOBILE INTRIGUE CUSTOMER:

THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.

REASON FOR THIS RECALL: GENERAL MOTORS HAS DECIDED THAT CERTAIN 1997-98 BUICK REGAL/CENTURY OR 1998 OLDSMOBILE INTRIGUE CUSTOMER MODEL VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 108, "LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT". THE OWNER'S MANUALS FOR THESE VEHICLES DO NOT CONTAIN THE REQUIRED INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE.

WHAT SHOULD YOU DO: TO CORRECT THIS CONDITION, AND TO COMPLY WITH FMVSS 108, AN OWNER'S MANUAL INSERT CONTAINING THE APPROPRIATE INFORMATION NEEDS TO BE PLACED IN THE OWNERS MANUAL. SINCE THE INSERT CAN EASILY BE INSTALLED, AND TO REDUCE YOUR INCONVENIENCE, WE HAVE INCLUDED THE INSERT WITH THIS LETTER. PLEASE PLACE THE INSERT BETWEEN THE FRONT COVER AND 1ST PAGE OF THE OWNER'S MANUAL IN YOUR VEHICLE FOR FUTURE REFERENCE.

IF YOU HAVE ANY QUESTIONS REGARDING THIS ACTION, PLEASE CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE CENTER AT ONE OF THE FOLLOWING NUMBERS.

DIVISION

NUMBER DEAF, HEARING IMPAIRED OR SPEECH IMPAIRED *

BUICK 1-800-521-7300 1-800-832-8425

OLDSMOBILE 1-800-442-6537 1-800-833-6537

* UTILIZES TELECOMMUNICATION DEVICES FOR THE DEAF/TEXT TELEPHONES (TDD/TTY)

IF, AFTER CONTACTING THE CUSTOMER ASSISTANCE CENTER, YOU ARE NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET, SW WASHINGTON, DC 20590 OR CALL 1-800-424- 9393 (WASHINGTON, DC RESIDENTS USE 202-366-0123).

CUSTOMER REPLY CARD: THE ENCLOSED CUSTOMER REPLY CARD IDENTIFIES YOUR VEHICLE. PLEASE COMPLETE THE CARD AND RETURN IT TO US SO THAT WE CAN RECORD THAT THIS ACTION HAS BEEN COMPLETED FOR YOUR VEHICLE. ALSO, IF YOU NO LONGER OWN THIS VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.

WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCTS.

BUICK AND OLDSMOBILE MOTOR DIVISIONS

GENERAL MOTORS CORPORATION

********************************************************************** GM OF CANADA VERSION ********************************************************************** PRODUCT CAMPAIGNS 98001 MAY, 1998

PRODUCT RECALL CAMPAIGN

CMVSS NON-COMPLIANCE CAMPAIGN

SUBJECT: CAMPAIGN 98001 HEADLAMP AIMING OWNER MANUAL INFORMATION

MODELS: 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE

DEFECT INVOLVED

GENERAL MOTORS OF CANADA LIMITED HAS DECIDED THAT CERTAIN 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE MODEL VEHICLES FAIL TO CONFORM TO CANADA MOTOR VEHICLE SAFETY STANDARD (CMVSS) 108, "LIGHTING EQUIPMENT". THE ENGLISH OWNER MANUALS FOR THE OLDSMOBILE INTRIGUE AND THE FRENCH AND ENGLISH OWNER MANUALS FOR THE BUICK REGAL AND CENTURY MODEL VEHICLES DO NOT CONTAIN THE REQUIRED INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE.

TO CORRECT THIS CONDITION, AND TO COMPLY WITH CMVSS 108, DEALERS WILL PLACE AN OWNER'S MANUAL INSERT CONTAINING THE CORRECT INFORMATION ON HEADLAMP HORIZONTAL AIM IN THE OWNER'S MANUAL.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1997-98 BUICK REGAL AND CENTURY AND 1998 OLDSMOBILE INTRIGUE MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

YEAR DIVISION MODEL PLANT CODE FROM THROUGH 1997 BUICK "W" OSHAWA "1" V1400001 V1482825 1998 BUICK "W" OSHAWA "1" W1400001 W1453267

1998 OLDSMOBILE "W" FAIRFAX "F" WF300926 WF327817

NOTE: PLEASE CHECK DCS SCREEN 445 OR YOUR V.I.N. LISTING BEFORE PERFORMING CAMPAIGN TO ENSURE THAT THE VEHICLE IS AFFECTED. ONLY AFFECTED VIN'S WILL BE PAID.

THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM THE INTER-PROVINCIAL RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF PROVINCIAL LAWS. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.

PARTS INFORMATION

OWNER MANUAL INSERTS WITH THE CORRECT INFORMATION ON HEADLAMP HORIZONTAL AIM, FOR EACH VEHICLE INVOLVED, WILL BE MAILED TO INVOLVED DEALERS ON A NO-CHARGE BASIS. IF ADDITIONAL OWNER MANUAL INSERTS ARE REQUIRED, PLEASE PHOTOCOPY THE APPROPRIATE (BUICK OR OLDSMOBILE) INSERT(S) THAT WERE SENT TO YOU WITH THIS BULLETIN. DO NOT ORDER THIS PART FROM GMSPO.

CUSTOMER NOTIFICATION

ALL CUSTOMERS OF RECORD AT THE TIME OF CAMPAIGN RELEASE ARE SHOWN ON THE ATTACHED COMPUTER LISTING AND HAVE BEEN NOTIFIED BY FIRST CLASS MAIL FROM GENERAL MOTORS (SEE COPY OF CUSTOMER LETTER INCLUDED WITH THIS BULLETIN).

DEALER CAMPAIGN RESPONSIBILITY

ALL UNSOLD NEW VEHICLES IN DEALER'S POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.

DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU MUST TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.

SERVICE PROCEDURE

1. FOR ALL VEHICLES, PLACE THE INSERT IN THE OWNER'S MANUAL BETWEEN THE FRONT COVER AND THE 1ST PAGE OF THE MANUAL.

2. INSTALL CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL

EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.

INSERT CAMPAIGN NUMBER

INSERT DEALER CODE

EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM DGN BY CALLING 1-800-668-5539 (MONDAY-FRIDAY, 8:00 A.M. TO 5:00 P.M. EST). ASK FOR ITEM NUMBER GMP 91 WHEN ORDERING.

APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.

CLAIM INFORMATION

SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:

PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM

INSTALL OWNER MANUAL INSERT - - - - - - MA-96 V0124 0.2

* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE "LABOUR HOURS".

REFER TO THE GENERAL MOTORS CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION