Did you perform the BCM diagnostic system check?

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Go to Step 2

Refer to Diagnostic System Check - Body Control System

1. Turn the ignition switch to the RUN position.
2. Lower all of the vehicle windows. Ensure that the windows are completely lowered.
3. Insert the key in the ignition key lock cylinder.
4. Leave the ignition switch in the OFF position.
5. Open the driver's door.
6. Observe the door locks and momentarily press LOCK on the door lock switch.
7. Close the driver's door.
8. Open the left rear door.
9. Reach through the driver's window opening. Observe the door locks and momentarily press LOCK on the door lock switch.
10. Open the right front door.
11. Observe the door locks and momentarily press LOCK on the door lock switch.
12. Close the right front door.
13. Open the right rear door.
14. Reach through the right front window opening. Observe the door locks and momentarily press LOCK on the door lock switch.
15. Determine if all of the doors lock when the following conditions exist:

•	You press LOCK on either door lock switch.

•	The key is in the ignition key lock cylinder.

•	A door is open.

Do the door locks operate as described above?

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Go to Step 3

Go to Step 4

1. Open the driver's door.
2. Fully insert the key into the ignition key lock cylinder.
3. Leave the ignition switch in the OFF position.
4. Observe the door locks. Press the driver's door lock switch. Hold the driver's door lock switch for 3 seconds.
5. Use the driver's door lock switch in order to unlock the doors.
6. Close the driver's door.
7. Open the right front door.
8. Observe the door locks. Press the passenger's door lock switch. Hold the passenger's door lock switch for 3 seconds.
9. Determine if all of the doors lock when the following conditions exist:

•	You hold the lock on either door lock switch for 3 seconds.

•	The key is in the ignition.

Do the door locks operate as described above?

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Go to Step 5

Go to Step 6

The lockout prevention feature is malfunctioning. Refer to Power Door Locks Lockout Mode Inoperative

Has the repair been made?

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Go to Step 7

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The lockout prevention feature is operating normally. Refer to Power Door Locks Circuit Description

Has the repair been made?

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Go to Step 7

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1. Inspect the BCM connectors for poor terminal contact.
2. If the BCM connectors do not exhibit poor terminal contact, replace the BCM. Refer to Body Control Module Replacement in Body Control System.
3. After BCM replacement, perform the Setup New BCM Procedure. Refer to Body Control Module (BCM) Programming/RPO Configuration in Body Control System.

Has the repair been made?

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Go to Step 7

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1. Turn the ignition switch to the LOCK position.
2. Reconnect the connectors.
3. Reinstall the components.

Have all the repairs been made?

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Refer to Power Door Locks System Check

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