Buick Motor Division is proud to offer Buick Premium Roadside Assistance to
customers for vehicles covered under the 3 year/36,000 mile (60 000
km) new car warranty (whichever occurs first).
Our commitment to Buick owners has always included superior service through
our network of Buick dealers. Buick Premium Roadside Assistance provides an extra
measure of convenience and security.
Buick's Roadside Assistance toll-free number is staffed by a team of technically
trained advisors, who are available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing minor repair information
over the phone or making arrangements to tow your vehicle to the nearest Buick dealer.
We will provide the following services for 3 years/36,000 miles
(60 000 km), at no expense to you:
• | Lock-out service (identification required) |
• | Tow to nearest dealership for warranty service |
We have quick, easy access to telephone numbers of the following additional
services depending on your needs:
• | Rental vehicle or taxis |
• | Airports or train stations |
• | Police, fire department or hospitals |
In many instances, mechanical failures are covered under Buick's comprehensive
warranty. However, when other services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please provide the following
information to give the advisor:
• | Telephone number of your location |
• | Vehicle model, year and color |
• | Vehicle Identification Number (VIN) |
• | Vehicle license plate number |
Buick reserves the right to limit services or reimbursement to an owner or driver
when, in Buick's judgement, the claims become excessive in frequency or type of occurrence.
While we hope you never have the occasion to use our service, it is added security
while traveling for you and your family. Remember, we're only a phone call away. Buick
Roadside Assistance: 1-800-252-1112, text telephone (TTY) users, call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistance program accessible
from anywhere in Canada or the United States. Please refer to the Warranty and Owner
Assistance Information book.