Customization - Personalization Inoperative

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

Vehicle customization or personalization is inoperative.

A running change was made in December, 2002, eliminating the ability to customize automatic door locks as well as other features within vehicle customization/personalization. This only applies to a vehicle without the Driver Information Center. Furthermore, if a vehicle had this ability previously, it will lose this capability if the BCM is replaced or BCM software is updated for any reason.

This is a change from what is indicated in the Owners manual. Therefore, the ability to customize the following can be permanently lost: Automatic Door Lock/Unlock, Delayed Locking, Entering Programming Mode, Exiting Programming Mode, Headlamp Exit Delay, Remote Driver's Door Unlock, and Remote Lock and Unlock Confirmation.

Replacement of the BCM will not improve this vehicle characteristic.

Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.