Window Regulator Parts Restriction - keywords 05-08-64-008 bind clip down glass inoperative up

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Window regulators restricted through GMSPO. See letter below.

Date: June 30, 2005

To: All Buick and Pontiac Dealers

Attention: Service Manager, Parts Manager and Claims Clerk

From: Product Quality Center

Subject: Starting Tuesday July 5th, 2005 we will be Restricting the window Regulators on the 2002 -2005 Buick Rendezvous and 2001-2005 Pontiac Aztek.

Attention: Service and Parts Managers

Recent part reviews indicated that the majority of the window regulators are being replaced when a CLIP (Front 15286776 and Rear 15286777) can fix the issue. The customer complaint is Front/Rear Door Window Glass Won't Roll Up or Is Out of the Channel.

The following part numbers will be restricted:

Prior to contacting PQC, please have your technician review Service Information Bulletin 05-08-64-008. PQC's phone number is 1-866-654-7654.

Your continued with our efforts to improve Customer Satisfaction is greatly appreciated.

Note: Both front and rear clips must be serviced as pair and this message can also be found in GM DealerWorld under GM messenger Document VSS20050531

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.