The numbers below refer to the step numbers on the diagnostic table.
This step ensures that the battery, the vehicle primary power, and ground systems are functioning correctly.
Lack of communication may be due to a particular malfunction of a serial data circuit. The information in Scan Tool does not Communicate with Class 2 Device will provide a list of modules and the associated data network, no communication diagnostic link.
A module that is operating in the incorrect power mode based on key position may cause other vehicle symptoms and/or DTCs to set. The information in Power Mode Mismatch will correct the condition before checking for module DTCs or symptoms.
This step ensures that all data link communication DTCs are diagnosed before system level DTCs.
This step ensures that all electronic control unit (ECU) internal DTCs are diagnosed before other system level DTCs.
This step ensures that all device voltage DTCs are diagnosed before other system level DTCs.
Step | Action | Yes | No | ||||||||||||||
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Perform the following preliminary inspections:
Did you find and correct the condition? | System OK | Go to Step 2 | |||||||||||||||
2 | Install a scan tool. Does the scan tool power up? | Go to Step 3 | |||||||||||||||
Does the scan tool communicate with all of the expected vehicle control modules? | Go to Step 4 | ||||||||||||||||
Important:
Does the Power Mode parameter reading on the scan tool match the ignition switch position for all switch positions? | Go to Step 5 | Go to Power Mode Mismatch | |||||||||||||||
5 | Attempt to start the engine. Does the engine crank? | Go to Step 6 | |||||||||||||||
6 | Attempt to start the engine. Does the engine start and idle? | Go to Step 7 | Go to Engine Cranks But Does Not Run for the 3.5L engine or Go to Engine Cranks But Does Not Run for the 3.6L (LY7) engine | ||||||||||||||
7 |
Important: Do not clear any DTCs unless instructed by a diagnostic procedure. Use the appropriate scan tool selections to obtain DTCs for each of the control modules. Does the scan tool display any DTCs? | Go to Step 8 | Go to Step 12 | ||||||||||||||
Does the scan tool display any DTCs that begin with a "U"? | Go to Step 9 | ||||||||||||||||
Important: If any of these DTCs are displayed, diagnose them before diagnosing any other DTCs or symptoms. Does the scan tool display DTC B1000, B1001, B1004, B1007, B1009, C0550, C0565, P0601, P0602, P0603, P0604, P0606, P1621, P2107, or P2610? | Go to Step 10 | ||||||||||||||||
Important: If any of these DTCs are displayed, diagnose them before diagnosing any other DTCs or symptoms. Does the scan tool display DTC B1327, B1328, B1482, C0896, P0560, P0562, or P0563? | Go to Step 11 | ||||||||||||||||
11 |
Important: If any of the remaining DTCs are powertrain DTCs, select Capture Info in order to store the powertrain DTC information with a scan tool. If multiple DTCs are stored, diagnose the DTCs in the following order:
Diagnose the remaining DTCs. | -- | |||||||||||||||
12 | Is the customers concern with inspection/maintenance (I/M) testing? | Go to Inspection/Maintenance (I/M) System Check for the 3.5L engine or Go to Inspection/Maintenance (I/M) System Check for the 3.6L (LY7) engine | Go to Symptoms - Vehicle |