We are committed to assuring your satisfaction with your new General Motors vehicle.

Your General Motors dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.

You should be aware that not all General Motors dealers are equipped to service all General Motors vehicles. If you are traveling or unable to return to your selling General Motors dealer for any reason, call 1-800-263-3777 (English) or 1-800-263-7854 (French) for the name and location of the nearest General Motors service location.

Considering the investment you have made in your new vehicle, we know you will want to operate and maintain it properly. We urge you, therefore, to follow the maintenance instructions contained in your Owner's Manual.

If you have any questions on how to keep your vehicle in good working condition, see your General Motors dealer, the place many GM customers choose to have their maintenance work done. You can rely on your dealer to use proper parts and repair practices.

General Motors of Canada Limited recommends that you retain receipts covering performance of regular vehicle maintenance. Repairs required due to damage resulting from lack of maintenance are not covered under your warranty. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.

We suggest you keep these receipts in the glove box literature portfolio. Also a "Maintenance Record" form is provided in the Owner's Manual (Maintenance Schedule section) for your convenience in recording services performed.

Should you ever encounter a problem during or after the warranty periods that is not resolved, talk to a member of dealer management. Under certain circumstances, GM and/or GM dealers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case-by-case basis. If the problem persists, follow the procedures outlined under Owner Assistance .

Refer to General Motors of Canada Limited Participation in the Mediation/Arbitration Program , for information on the voluntary, binding Mediation/Arbitration Program in which GM participates.

Many owners seek to enhance their vehicle ownership after the expiration of the standard General Motors New Vehicle Base Warranty Coverage by purchasing an optional service contract. General Motors offers its own GM Protection Plan (GMPP), a service contract which provides mechanical repair protection, a rental/alternate transportation allowance, and the availability of GM Roadside Assistance or a towing and road service allowance. The GM Protection Plan is available in different levels of coverage, each offering a variety of time/kilometre options to suit your driving needs.

The GM Protection Plan is the only optional service contract backed by the worldwide resources of General Motors. It can be the most valuable option you choose for your vehicle. See your GM Dealer for prices, vehicle eligibility guidelines and more details.

General Motors encourages all owners to report, at their earliest convenience, a change in name or address by calling our Customer Communication Centre toll free at 1-800-263-3777 (English) or 1-800-263-7854 (French). If you are a subsequent owner, please be sure to advise us by calling the number above. You may also visit the General Motors dealer of your choice to report a change in vehicle ownership. The current owner name and address is essential for General Motors to provide timely notification to owners of important information related to their vehicles.

We thank you for choosing a General Motors product.

General Motors of Canada Limited