Schematic Reference: Radio/Navigation System Schematics

Connector End View Reference: Entertainment/Communication Connector End Views

Did you perform the Diagnostic System Check - Vehicle?

Go to Step 2

Go to Diagnostic System Check - Vehicle

1. Turn ON the ignition, with the engine OFF.
2. Turn ON the radio.
3. Insert the tape or CD from the J 39916-A CD and Cassette Diagnostic Audio Kit.
4. Adjust the volume to the lowest setting that can be heard.

Is the audio too loud for the lowest setting?

Go to Step 3

Go to Testing for Intermittent Conditions and Poor Connections

1. Install a scan tool.
2. Turn ON the ignition, with the engine OFF.
3. With a scan tool, observe the Amplifier parameter in the System Configuration data list.

Does the scan tool indicate that the Amplifier is Not Present?

Go to Step 5

Go to Step 4

Compare the volume to a similar vehicle with the same audio system.

Are both vehicles the same?

System OK

Go to Step 7

Test the amplifier present signal circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs .

Did you find and correct the condition?

Go to Step 11

Go to Step 6

1. Turn OFF the ignition.
2. Disconnect the audio amplifier connector. Refer to Radio Speaker Amplifier Replacement .
3. Connect a 3-amp fused jumper between the amplifier present signal circuit of the audio amplifier and a good ground.
4. Turn ON the ignition, with the engine OFF.

Does the scan tool indicate that the Amplifier is Present?

Go to Step 8

Go to Step 7

Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs .

Did you find and correct the condition?

Go to Step 11

Go to Step 9

Inspect for poor connections at the harness connector of the audio amplifier. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs .

Did you find and correct the condition?

Go to Step 11

Go to Step 10

Replace the radio. Refer to Control Module References for replacement, setup, and programming.

Did you complete the replacement?

Go to Step 11

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Replace the audio amplifier. Refer to Radio Speaker Amplifier Replacement .

Did you complete the replacement?

Go to Step 11

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Operate the system in order to verify the repair.

Did you correct the condition?

System OK

Go to Step 3