CAMPAIGN: MISLABELED FUSE BLOC & INCORRECT OWNERS MAN. FUSE
SUBJECT: MISLABELED FUSE BLOCK AND INCORRECT OWNER'S MANUAL FUSE SPECIFICATIONS
MODELS AFFECTED: CERTAIN 1992 ROADMASTERS
This is a Customer Satisfaction Product Improvement. Dealers need not follow-up with owners. Dealers should install labels on involved vehicles in their inventory and those where the customer requests the dealers' assistance. Campaign follow-up lists (after initial mailing) and ranking information will not be maintained.
General Motors has determined that certain 1992 Buick Roadmaster model vehicles may have been assembled with mislabeled fuse blocks and/or owner's manuals which state the incorrect fuse specifications. Although these vehicles were assembled with the correct fuses, subsequent fuse replacements based on incorrect information could result in inadequate circuit protection or repeated fuse failures.
To prevent this condition from occurring, owners of involved vehicles will be sent a new fuse block label and, if applicable, a new fuse usage specification insert for the owner's manual. Since these materials can easily be installed, and to reduce owner inconvenience, owners will be provided instructions to allow them to correct this condition themselves. However, if they desire, owners are being given the option to have the materials installed by their dealers at no charge.
INVOLVED VEHICLES
Involved are the 1992 Buick Roadmaster model vehicles built within the following VIN breakpoints:
PLANT YEAR MODEL PLANT CODE FROM THROUGH ---- ----- ----- ----- ---- -------
VEHICLES REQUIRING FUSE BLOCK LABEL AND OWNER MANUAL INSERT
1992 Roadmaster Willow Run W NW400001 NW400645 Estate Wagon
VEHICLES REQUIRING FUSE BLOCK LABEL ONLY
1992 Roadmaster Arlington R NR421429 NR425722 Sedan
DEALER MATERIAL
If your dealership has vehicles involved in this activity, you will receive the following items:
o List of all vehicles involved that were assigned to your dealership.
o One (1) Campaign Identification Label per vehicle involved.
o One (1) Fuse Block Label for each vehicle on your list for which there is no owner of record.
o One (1) Owner Manual Insert for each Roadmaster Estate Wagon on your list for which there is no owner of record.
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with this bulletin.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in, this bulletin.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Buick Motor Division (see copy of owner letters included with this bulletin). Owner notification will contain a new fuse block label and installation instructions and, if required, a new fuse usage specification sheet for insertion in the owner's manual.
PARTS INFORMATION
Labels required to complete this activity are being provided to owners of record and in the dealer mailing at no charge to the dealer. If additional labels are required, they may be obtained from TUAR, for a limited time, by calling (313) 239-5552.
ITEM QUANTITY/ NUMBER DESCRIPTION PART NUMBER VEHICLE ------ ----------- ----------- --------- 0414920010 Fuse Block Label-Sedan 10209721 1/Sedan
0414920015 Fuse Block Label-Estate Wagon 10209720 1/Estate Wagon
0414920020 Owner Manual Insert Estate Wagon NPN 1/Estate Wagon
SERVICE PROCEDURE
1. Open driver's door and locate fuse block door on end of instrument panel.
2. Fuse block door may be removed by pulling tab outward.
3. Carefully peel backing paper from new fuse block label and installing over existing label on fuse block door.
4. Reinstall fuse block door.
5. On Roadmaster Estate Wagon vehicles only, install new owner's manual page. Carefully peel backing paper and place new insert sheet onto owner's manual, page 312.
6. Install Campaign Identification Label.
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this bulletin will require a "Campaign Identification Label". Each label provides a space to include the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball-point pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean, dry surface.
WARRANTY INFORMATION
PART FAILED PARTS FAILURE LABOR LABOR OTHER DLR. OPER. COUNT PART NO. ALLOW. CODE 0P NO. HOURS HOURS MTG TWG ----------------------------------------------------------------------------- o Install New Fuse Block Label on Sedan
96 V7430 0.2 *0.1 --
o Install New Fuse Block Label and Owner Manual Insert on Estate Wagon
96 V7431 0.2 *0.1 --
* Campaign Administrative Allowance
PLEASE NOTE: Owners of record were provided label(s) with owner letter. Owners may either install label(s) or request dealer to install.
Dear 1992 Buick Roadmaster Sedan Owner:
General Motors has determined that certain 1992 Buick Roadmaster Sedan model vehicles may have been assembled with mislabeled fuse blocks which state the incorrect fuse specifications. Although these vehicles were assembled with the correct fuses, subsequent fuse replacements based on incorrect information could result in inadequate circuit protection or repeated fuse failures.
WHAT WE WILL DO
Buick Motor Division, for your convenience, is sending you the enclosed correct fuse block label for you to install on the back side of the fuse block access door. You may install the label yourself or, if you wish, you may have your Buick dealer install it for you at no charge. If you choose to have the dealer install the label, take this letter and the label provided with you to the dealership.
WHAT YOU SHOULD DO
Please install the enclosed label (see illustration and instructions on the back side of this letter). After you install the label, or if you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card enclosed and returning it to us. As mentioned previously, you also have the option of taking your vehicle to your Buick dealer for installation. If you decide to have the label installed by the dealer, please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Dear 1992 Buick Roadmaster Estate Wagon Owner:
General Motors has determined that certain 1992 Buick Roadmaster Estate Wagon model vehicles may have been assembled with mislabeled fuse blocks and/or owner's manual which state the incorrect fuse specifications. Although these vehicles were assembled with the correct fuses, subsequent fuse replacements based on incorrect information could result in inadequate circuit protection or repeated fuse failures.
WHAT WE WILL DO
Buick Motor Division, for your convenience, is sending you the enclosed correct fuse block label and owner's manual fuse usage specification insert. You may install these yourself or, if you wish, you may have your Buick dealer install them for you at no charge. If you choose to have the dealer install them, take this letter, the fuse block label and the owner's manual insert provided with you to the dealership.
WHAT YOU SHOULD DO
Please install the enclosed fuse block label and owner's manual insert, (see illustration and instructions on the back of this letter). After you install these, or if you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card enclosed and returning it to us. As mentioned previously, you also have the option of taking your Vehicle to your Buick dealer for installation. If you decide to have the fuse label and insert installed by the dealer, please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
