CAMPAIGN: MISLABELED FUSEBLOCK INCORRECT OWNERS MAN FUSE SPEC
SUBJECT: MISLABELED FUSE BLOCK & INCORRECT OWNER'S MANUAL FUSE SPECIFICATIONS
MODELS: 1992 Chevrolet Caprice and Buick Roadmaster
TO: ALL GENERAL MOTORS DEALERS:
General Motors of Canada Limited has determined that certain 1992 Chevrolet Caprice and Buick Roadmaster model vehicles may have been assembled with mislabeled fuse blocks and/or Owners Manuals (English only) which state the incorrect fuse specifications. Although these vehicles were assembled with the correct fuses, subsequent fuse replacements based on incorrect information could result in inadequate circuit protection or repeated fuse failures.
To correct this condition, owners of involved vehicles will be sent a new fuse block specification insert for the Owner's Manual (English only) and/or, a new fuse block label. Since these materials can easily be installed, and to reduce owner inconvenience, owners will be provided instructions to allow them to correct this condition themselves. However, if they desire, owners are being given the option to have the materials installed by their dealer at no charge.
VEHICLES INVOLVED:
Involved are CERTAIN 1992 Chevrolet Caprice and Buick Roadmaster model vehicles built within the following VIN breakpoints:
VEHICLES REQUIRING FUSE BLOCK LABEL & OWNER MANUAL INSERT (ENGLISH ONLY)
Plant Year Model Plant Code From Through ---- ----- ----- ----- ---- ------- 1992 Chev Caprice Arlington "R" SOP NR104680 1992 Chev Caprice Willow Run "W" SOP NW103578 1992 Buick Roadmaster Wagon Willow Run "W" SOP NW400600
VEHICLES REQUIRING FUSE BLOCK LABEL ONLY
1992 Buick Roadmaster Sedan Arlington "R" NR421429 NR425722
VEHICLES REQUIRING ENGLISH OWNER MANUAL INSERT ONLY
1992 Chev Caprice Arlington "R" NR104681 NR107004 1992 Chev Caprice Willow Run "W" NW103579 NW105360 1992 Buick Roadmaster Wagon Willow Run "W" NW400601 NW400645
All affected vehicles have been identified by the VIN listing provided to involved dealers with this bulletin. Any dealer not receiving a listing was not shipped any of the affected vehicles.
DEALER CAMPAIGN RESPONSIBILITY:
Dealers are to perform this campaign on all involved vehicles at no charge to owners, regardless of kilometres traveled, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service, you are to ensure the campaign correction has been made before selling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.
CAMPAIGN PROCEDURE:
Refer to Section 4 of the Service Policies and Procedures Manual for the detailed procedure on handling Product Campaigns. Dealers are requested to complete the campaign on all transfers as soon as possible.
OWNER NOTIFICATION
All owners of record at the time of campaign release are shown on the attached computer listing and have been notified by first class mail from General Motors. The listings provided are for campaign activity only and should not be used for any other purpose. Owner notification will contain a new fuse block label and installation instructions and/or a new fuse block specification sheet for insertion in the Owners Manual (English only).
PARTS INFORMATION:
Parts required to complete this campaign are being sent directly to the owners of the vehicles. Parts for vehicles which General Motors of Canada records identify as "unsold" will be shipped directly to the dealer at which the vehicle is involved.
PARTS AND LABOUR CLAIM INFORMATION:
Credit for the campaign work performed will be paid upon receipt of a properly completed campaign claim card or DCS transmission in accordance with the following:
Repair Code Description Time Allowance ----------- ----------- -------------- 2A Install New Fuse Block Label or 3 New Owner's Manual Insert (English only)
3A Install New Fuse Block Label or 3 New Owner's Manual Insert (English only)
Time allowance includes 0.1 hour for dealer administrative detail associated with this campaign.
SERVICE PROCEDURE: OWNER'S MANUAL INSERT (ENGLISH ONLY) INSTRUCTIONS -------------------------------------------------------------------- CHEVROLET SEDAN AND WAGON ------------------------- Install new Owner's Manual fuse specification inserts to Pages 271 and 272 of Owner's Manual (English only). Also, install "Second Edition" sticker over matching information on bottom of Page 1 (Table of Contents page) of Owner's Manual (English only).
BUICK WAGON
Install new Owner's Manual fuse specification inserts to page 312 of Owner's Manual (English only).
FUSE BLOCK LABEL INSTRUCTIONS
1. Open driver's door and locate fuse block door on end of instrument panel (see Illustration, Page 4).
2. Fuse block door may be removed by pulling tab outward (see Illustration, Page 4).
3. Carefully peel backing paper from new label and install over existing label on fuse block door.
4. Reinstall fuse block door.
5 . Install Campaign Identification Label.
INSTALLATION OF CAMPAIGN IDENTIFICATION LABEL
Clean surface of radiator upper mounting panel and apply a Campaign Identification Label. Make sure the correct campaign number is inserted on the label. This will indicate that the campaign has been completed.
COPY OF LETTER TO CUSTOMER
Dear General Motors Customer:
General Motors of Canada Limited has determined that certain 1992 Chevrolet Caprice and Buick Roadmaster model vehicles may have been assembled with mislabeled fuse blocks and/or Owner's Manuals (English only) which state the incorrect fuse specifications. Although these vehicles were assembled with the correct fuses, subsequent fuse replacements based on incorrect information could result in inadequate circuit protection or repeated fuse failures.
To correct this condition, it is necessary to install a new fuse block specification insert to your Owner's Manual (English only) and/or, if your vehicle was assembled with a mislabeled fuse block, a new fuse block label must be installed. Since a new fuse block specification insert and/or a new fuse block label can easily be installed, and to reduce owner inconvenience, we are enclosing the necessary inserts with this letter. You may install these items yourself following the instructions included with this letter or, if you prefer, you may have your General Motors Dealer install them for you at no charge.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Customer Support Department General Motors of Canada Limited
2NIO JD:il
Encl.
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
