SP. POLICY: REPLACE FLEX VANE WINDSHIELD WASHER PUMP

VEHICLES AFFECTED: 1984-1985 'A' AND 'F' SERIES VEHICLES 1985 'C' AND 'N' SERIES VEHICLES

Some 1984-1985 'A' and 'F' series vehicles, and 1985 'C' and 'N' series vehicles may experience an inadequate or inoperative Flex Vane Windshield Washer Pump.

SPECIAL POLICY ADJUSTMENT

Should an inoperative Flex Vane Windshield Washer Pump be encountered, General Motors will inspect, and if necessary, replace the pump.

The Special Policy covers both parts and labour for a period of five (5) years or 80,000 km, whichever occurs first, from the date the vehicle was originally placed in service.

This "Special Policy Adjustment Bulletin" should be filed in the 3 ring binder furnished to the Dealer by General Motors.

VEHICLES INVOLVED IN THIS SPECIAL POLICY

All 1984 and 1985 model year 'A' and 'F' Series Vehicles

All 1985 model year 'C' and 'N' Series Vehicles

OWNER NOTIFICATION

Owners of vehicles involved in this Special Policy will be notified by General Motors of Canada Limited (see copy of owner letter included with this bulletin).

PARTS INFORMATION

Parts are to be obtained from GM Parts.

PART NUMBER QUANTITY DESCRIPTION USAGE ----------- -------- ------------ ----- 22049373 1 Windshield Washer Pump 'A','N' & 'F' Series except Berlinetta

22049375 1 Windshield Washer Pump Berlinetta 22048650 1 Windshield Washer Pump 'C' Series

SERVICE PROCEDURE

ITEMS COVERED BY SPECIAL POLICY STEPS 1-4 (INCLUDES 10-15)

CHECK WASHER PUMP OPERATION BEFORE REMOVING FROM VEHICLE.

1. Remove cover harness connector. (See Illustration). 2. Apply 12V(+) to #6 terminal. 3. Pump should run and fluid should spray on windshield. 4. If washer pump does not run, replacement is required, go to step 11.

ITEMS NOT COVERED BY SPECIAL POLICY, STEPS 5-9

5. If washer pump runs but fluid does not spray on windshield, follow steps below. 6. Remove washer bottle cap and examine filter screen at bottom of hose. Clean if necessary, add washer fluid as required.

If gummy residue is found on filter screen, empty washer bottle, clean filter screen and bottle and refill with approved GM washer fluid.

7. Check for disconnected, leaking or pinched hoses. Correct as necessary. 8. Inspect fluidic nozzles and check valve (if so equipped) for dirt, etc., clean if necessary. 9. Reconnect all hoses and repeat steps 2-3. 10. If no fluid sprays, replace washer pump. 11. Disconnect washer pump retaining clip (see illustration). 12. Remove washer pump with side-to-side movement while pulling outward on pump. 13. Install new washer pump.

Align washer pump nozzle with notch in cover and then make sure new washer pump is pushed in all the way into the washer cover female terminals,

14. Connect washer pump retaining clip and repeat steps 2 and 3. 15. Connect cover harness connector.

WARRANTY CLAIM INFORMATION

A. WASHER PUMP REPLACEMENT ----------------------- When performing the repairs outlined in the Service Procedure of this bulletin, submit a warranty claim for credit as follows:

FAILED LABOUR PARTS PART PARTS OPERATION COUNT NUMBER AMOUNT NUMBER LABOUR HOURS ----- ------ ------ ------ ------------ 1 * * * T4094 All Except 'F' Series - 0.3, 'F' Series - 0.4

* Refer to the parts information published in this bulletin.

** Enter the Dealer Net Price (in effect at the time of repair) Plus 30% Parts Handling Allowance.

Authorization is not required for claims meeting the criteria outlined in this bulletin.

B. OWNER REIMBURSEMENT ------------------- Claims for customer reimbursement of previously paid repairs are to be submitted as a Net Item Dollar Amount on a Warranty claim as follows:

LABOUR OPERATION NUMBER NET ITEM DOLLAR AMOUNT

T4095 $XX.XX

Authorization is required on all claim submissions which fall into the Owner Reimbursement category and this labour operation is to be used for owner reimbursement of washer pump repairs only.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.