Rear Seat DVD Player Screen Door Latch Broken (Install Door Latch Repair Kit). Buick Terraza 2007

Subject:

Rear Seat DVD Player Screen Door Latch Broken (Install Door Latch Repair Kit)

Models:

2007 Buick Terraza

2007 Chevrolet Uplander

2007 Pontiac Montana SV6

2007 Saturn Relay

with Rear Seat Entertainment Package (RPO U42)

This bulletin is being revised to include information regarding the color for latch repair kit to the WPC form. Please discard Corporate Bulletin Number 07-08-44-011 (Section 08 - Body and Accessories).

Condition

Some customers may comment on a broken DVD player screen door latch.

Correction

Do This	Don't Do This
Install DVD Player Door Latch Repair Kit.	Do Not Exchange DVD Player.

Technicians are to install a door latch repair kit obtained from the GM Warranty Parts Center (WPC). Refer to the information sheet included with the kit for the installation instructions.

Parts Information

To obtain the door latch repair kit, WPC #390, fax the form included in this bulletin to the WPC.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation	Description	Labor Time
R9736*	Install DVD Player Door Latch Repair Kit	0.3 hr
*This labor operation number is for bulletin use only. This number will not be published in the Labor Time Guide.

IMPORTANT NOTE WHEN PRINTING THIS FORM

If the form prints out on two pages, make certain you fax BOTH pages so that the WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.

Parts Request Form - Warranty Parts Center
To: Warranty Parts Center e-mail: warrantypartscenterUSA@gm.com or WPC Fax: 248-371-0192 Attn: Jeannette Dunn Part Being Requested: DVD Player Door Latch Repair Kit WPC #390 Circle Color Requested: Gray (17I) Beige (34I) Dealer BAC (U.S.) / Dealer Code (Canada): Dealer Name: Dealer Address: Dealer Contact Person: Dealer Phone Number: Repair Order Number: Vehicle VIN: Important: If you do not receive the part within 2 business days after e-mailing or faxing your part request to the Warranty Parts Center, please call Customer Assistance at 248-371-9901/9902. IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so that the WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.

Parts Request Form - Warranty Parts Center

To: Warranty Parts Center

e-mail: warrantypartscenterUSA@gm.com

or WPC Fax: 248-371-0192

Attn: Jeannette Dunn

Part Being Requested: DVD Player Door Latch Repair Kit WPC #390

Circle Color Requested:

Gray (17I) Beige (34I)

Dealer BAC (U.S.) / Dealer Code (Canada):

Dealer Name:

Dealer Address:

Dealer Contact Person:

Dealer Phone Number:

Repair Order Number:

Vehicle VIN:

Important: If you do not receive the part within 2 business days after e-mailing or faxing your part request to the Warranty Parts Center, please call Customer Assistance at 248-371-9901/9902.

IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so that the WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.