THIS BULLETIN IS BEING REVISED TO INFORM "GM OF CANADA" AND "NAES" DEALERS THAT THEY ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN
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"GM OF CANADA" AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN.
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EXCHANGE CHARGE INCREASE:
EFFECTIVE MAY 1, 1994, EXCHANGE PRICES FOR THE FOLLOWING PART NUMBERS WILL INCREASE:
CURRENT 5-1-94 PART NUMBER EXCHANGE CHARGE EXCHANGE CHARGE =========== =============== ===============
3527782 $0.00 $200.00
3636719 $200.00 $500.00
NEW EXCHANGE PROCEDURE:
EFFECTIVE MAY 1, 1994, THE FOLLOWING EXCHANGE PROCEDURE WILL BE IMPLEMENTED FOR P/N 3636719, BOSCH ABS UNIT.
1. THE DEALERSHIP TECHNICIAN:
A. THE TECHNICIAN IS REQUIRED TO DIAGNOSE THE ABS SYSTEM USING THE SERVICE MANUAL AND TECH I OR T100 (CAMS) TOOLS.
B. THE TECHNICIAN WILL CONTACT THE CADILLAC TECHNICAL ASSISTANCE SYSTEM TO VERIFY THE DIAGNOSIS AND ESTABLISH A TAS CASE NUMBER. THE CADILLAC TECHNICAL ASSISTANCE SYSTEM PHONE NUMBER IS 1-800-CAD-STAR OR (1-800-223-7827). CANADIAN DEALERS ARE TO CALL THE CANADIAN TECHNICAL ASSISTANCE SYSTEM.
2. REPLACEMENT PARTS ORDER:
A. UPON VERIFICATION OF PROPER DIAGNOSIS, THE TAS ENGINEER WILL PLACE THE NECESSARY PARTS ORDER DIRECTLY WITH GMSPO.
B. ALL REQUESTS FOR P/N 3636719 VERIFIED BY TAS PRIOR TO 4 PM EST, WILL BE SHIPPED TO THE DEALER VIP OVERNIGHT FROM GMSPO. REQUESTS RECEIVED AFTER 4 PM EST, WILL BE SHIPPED VIP OVERNIGHT ON THE FOLLOWING DAY.
3. PARTS RETURN:
A. THE EXCHANGED PART MUST BE RETURNED IMMEDIATELY TO THE PDC USING THE BOX THAT CONTAINED THE REPLACEMENT PART. THE BOX WILL INCLUDE AN INSTRUCTION SHEET THAT MUST BE COMPLETED IN ORDER TO EXPEDITE CORE CHARGE CREDIT.
PARTS ARE CURRENTLY AVAILABLE FROM GMSPO.
FIGURES: 0
GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.