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For 1990-2009 cars only

Rattle Noise in Rear End Over Bumps (Replace Rear Shock Absorbers)

Subject:Rattle Noise In Rear End Over Bumps (Replace Rear Shock Absorbers)

Models:2003 Cadillac CTS
with Sport Suspension (RPO FE3)



Condition

Some customers may comment that, with four passengers in the vehicle, there is a rattle in the rear end while going over bumps.

Cause

This condition may be cause by the pumping action of the self-leveling shock absorbers.

Correction

Replace the rear shock absorber with a re-tuned service absorber. Refer to Shock Absorber Replacement in SI (Document ID 750983).

Parts Information

Part Number

Description

Qty

21998206

Absorber Asm, Rear Shock (w/Upr Mt)

2

Parts are currently available from GMSPO.

Warranty Information

For vehicles repaired under warranty, use;

Labor Operation

Description

Labor Time

E5807

Shock Absorber, Rear (Both) - Replace

Use Published Labor Operation Time