The numbers below refer to the step numbers on the diagnostic table.
This step verifies that Personalization in the driver information center (DIC) is active. Memory seats cannot function if personalization turned OFF. A check mark after personalization indicates that it is active.
This step verifies that the Personalization Option in the dash integration module (DIM) is activated. Memory seats cannot function if the option is turned OFF. An asterisk beside the personalization option indicates that the option is activated.
Turning ON the headlamps in this step eliminates the possibility of the memory function switch finding an alternative path to ground through the illumination circuit.
This step tests the integrity of the memory 1 switch signal circuit of the driver door switch assembly. If the fuse in the jumper wire opens when you perform this test, a short to battery voltage may have occurred.
This step tests the integrity of the memory 2 switch signal circuit of the driver door switch assembly. If the fuse in the jumper wire opens when you perform this test, a short to battery voltage may have occurred.
Step | Action | Yes | No | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Schematic Reference: Driver Seat Schematics Connector End View Reference: Power Seat Connector End Views or Power Door Systems Connector End Views in Doors | |||||||||||
1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information | ||||||||
2 | Verify that the Memory Seat Feature Inoperative complaint is present. Does the memory seat system operate as described in the system description and operation? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | ||||||||
Is personalization in the active state? | Go to Step 4 | Go to Driver Personalization in Personalization | |||||||||
Is the personalization option activated? | Go to Step 5 | Go to Control Module References in Computer/integrating Systems | |||||||||
Does the scan tool display Memory 1? | Go to Step 6 | Go to Step 8 | |||||||||
6 |
Does the scan tool display Memory 2? | Go to Step 7 | Go to Step 10 | ||||||||
7 |
Does the scan tool display Exit? | Go to Step 15 | Go to Step 14 | ||||||||
Does the scan tool display Memory 1? | Go to Step 9 | Go to Step 11 | |||||||||
9 |
Does the scan tool display Memory 1? | Go to Step 14 | Go to Step 16 | ||||||||
Does the scan tool display Memory 2? | Go to Step 14 | Go to Step 12 | |||||||||
11 | Test the memory 1 switch signal circuit of the driver door switch assembly (DDSA) for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 20 | Go to Step 13 | ||||||||
12 | Test the memory 2 switch signal circuit of the DDSA for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 20 | Go to Step 13 | ||||||||
13 | Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 20 | Go to Step 17 | ||||||||
14 | Inspect for poor connections at the harness connector of the memory function switch. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 20 | Go to Step 18 | ||||||||
15 | Inspect for poor connections at the harness connector of the memory seat module (MSM). Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 20 | Go to Step 19 | ||||||||
16 | Repair the open in the ground circuit of the memory function switch. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 20 | -- | ||||||||
17 | Replace the DDSA. Refer to Front Door Switch Replacement in Doors. Did you complete the replacement? | Go to Step 20 | -- | ||||||||
18 | Replace the memory function switch. Refer to Driver Seat Adjuster Memory Switch Replacement . Did you complete the replacement? | Go to Step 20 | -- | ||||||||
19 | Replace the MSM. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming. Did you complete the replacement? | Go to Step 20 | -- | ||||||||
20 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |