Subject: | Key Will Not Turn in Door Lock Cylinder and/or Binds (Add Washer Between Outside Handle Stud and Anti-Theft Cover) |
Models: | 2003-2005 Cadillac CTS |
| Exported to Europe with Anti-Theft System (RPO UA2) |
Condition
Some customers may comment that the key will not turn in the door lock cylinder and/or the key binds.
Cause
This condition may be caused by hard contact between the anti-theft ("thatcham") cover and the key cylinder.
Correction
Install a washer between the outside handle stud and the anti-theft cover following the procedure below:
- Remove the interior door trim panel. Refer to "Trim Panel Replacement - Side Front Door" (SI Document ID 754381).
- Remove the inside door handle. Refer to "Door Handle Replacement - Front Inside" (SI Document ID 754297).
- Remove the door control module. Refer to "Door Control Module Replacement" (SI Document ID 754293).
- Remove the water deflector. Refer to "Water Deflector Replacement - Front Door" (SI Document ID 759523).
- Remove the window glass. Refer to "Window Replacement - Front Door" (SI Document ID 761559).
- Remove the rear piece of the window regulator. Refer to "Window Regulator Replacement - Front Door" (SI Document ID 761491).
- Remove the anti-theft shield.
- Install the washer, P/N 15650961, on the stud.
- Install the anti-theft shield, using the new nut, P/N 11517068.
Tighten
Tighten the nut to 5 N·m (44 lb in).
- Verify that the key turns smoothly in the lock cylinder.
- Install the window regulator. Refer to "Window Regulator Replacement - Front Door" (SI Document ID 761491).
- Install the window glass. Refer to "Window Replacement - Front Door" (SI Document ID 761559).
- Install the water deflector. Refer to "Water Deflector Replacement - Front Door" (SI Document ID 759523).
- Install the door control module. Refer to "Door Control Module Replacement" (SI Document ID 754293).
- Install the inside door handle. Refer to "Door Handle Replacement - Front Inside" (SI Document ID 754297).
- Install the interior door trim panel. Refer to "Trim Panel Replacement - Side Front Door" (SI Document ID 754381).
Parts Information
Part Number
| Description
| Qty
|
15650961
| Washer
| 1
|
11517068
| Nut - Metric Hex Flange
| 1
|
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
| Description
| Labor Time
|
B9769*
| Add Washer to Anti-Theft Shield
| 0.6 hr
|
* This is a unique labor operation for bulletin use only. It will not be published in the Labor Time Guide.
|