GM Service Manual Online
For 1990-2009 cars only

What Is Covered

General Motors of Canada Limited will provide for repairs to the vehicle during the Warranty Period in accordance with the terms, conditions and limitations contained in this booklet.

Warranty Applies

This warranty is for Cadillac vehicles registered in Canada and normally operated in Canada. GM warranty coverages may be void or subject to restrictions on GM vehicles that have been imported or exported.

Repairs Covered

This warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the Warranty Period. Needed repairs will be performed using new or remanufactured parts.

Warranty Period

The Warranty Period for all coverages begins on the date the vehicle is first delivered or put in use and ends at the expiration of the Coverage period.

Base Warranty Coverage

The complete vehicle is covered for 4 years or 80 000 kilometres, whichever comes first, except for other coverages listed here under "What Is Covered" and those items listed under "What Is Not Covered".

Powertrain Component Warranty Coverage

The powertrain is covered for 5 years or 160 000 kilometres, whichever comes first, except for other coverages listed here under "What is Covered" and those items listed under "What is Not Covered" later in this section.

Engine Coverage includes: All internally lubricated parts, the entire pressurized fuel system (in-tank fuel pump, pressure lines, fuel rail(s), regulator, injectors and return line). Also included are all actuators and electrical components internal to the engine (i.e.: Active Fuel Management Valve Lifter Oil Manifold, etc.) as well as the Engine/Powertrain Control Module, module programming, cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, flywheel, water pump, harmonic balancer, engine mount, starter motor, turbocharger and supercharger. Timing belts are covered until the first scheduled maintenance interval.

Exclusions: Excluded from the powertrain coverage are sensors, wiring, connectors, engine radiator, coolant hoses, fans, coolant and heater core. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the thermostat housing and/or outlet that attaches to the return hose. Also excluded are engine oil cooling hoses lines and radiators.

Transmission/Transaxle Coverage includes: All internally lubricated parts, case, torque converter, mounts, seals and gaskets as well as any electrical components internal to the transmission/transaxle. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.) as well as any Transmission Control Module and/or module programming.

Exclusions: Excluded from the powertrain coverage are transmission cooling lines, hoses, radiator, sensors, wiring and electrical connectors.

Transfer Case Coverage includes: All internally lubricated parts, case, mounts, seals and gaskets as well as any electrical components internal to the transfer case. Also covered are any actuators directly connected to the transfer case as well as encoder motor, transfer case control modules and/or module programming.

Exclusions: Excluded from the powertrain coverage are transfer case cooling lines, hoses, radiator, sensors, wiring and electrical connectors.

Drive Systems Coverage includes: All internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts, universal joints, wheel bearings, front and rear hub bearings, locking hubs, mounts, supports, seals, gaskets as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (i.e.: front differential actuator, etc.) as well as any drive system control module and/or module programming.

Exclusions: Excluded from the powertrain coverage are drive system cooling, lines, hoses, radiator, sensors, wiring and electrical connectors related to drive systems.

For owners requiring more comprehensive coverage than that provided in this Powertrain Component Warranty, a specially priced GM Protection Plan is available. See your Cadillac Dealer for more details.

Tire Coverage

The original tires on your vehicle are covered against defects in materials or workmanship under the Base Warranty Coverage for 4 years or 80 000 kilometres OR until the tire requires normal replacement, whichever comes first. Any tire replaced under warranty will be covered for the remaining portion of the Base Warranty Coverage period.

No Charge

Warranty repairs, including Towing, Parts and Labour, will be made at No Charge.

Towing

Towing is covered from a public roadway or highway to the nearest Cadillac dealership, if your vehicle cannot be driven because of a warranted defect. Restrictions may apply for towing in cases in excess of 200 kilometres. Contact your dealer for details.

Sheet Metal Coverage

Sheet metal panels are covered against corrosion and rust-through as follows:

Corrosion: Body sheet metal panels are covered against rust for 4 years or 80 000 kilometres, whichever comes first.

Rust-Through: Any body sheet metal panel that rusts-through due to corrosion (an actual hole in the sheet metal) is covered for up to 6 years, unlimited kilometres. This coverage only applies to body sheet metal panels and not to other metal components.

Important: Cosmetic or surface corrosion (resulting from stone chips, dents or scratches in the paint, or failure to repair paint damaged by stone chips, dents or scratches in the paint) is not included in sheet metal coverage.

Obtaining Repairs

To obtain warranty repairs, take the vehicle to a Cadillac dealership within the Warranty Period, and request the needed repair. A reasonable time must be allowed for the dealership to perform necessary repairs.

Accessory Coverages

All GM approved accessories marketed and sold by General Motors of Canada Limited that are permanently installed on a GM vehicle prior to delivery will be covered under the provisions of the Cadillac Base Warranty Coverage of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery or are replaced under the new vehicle warranty, they will be covered (parts and labour) for the balance of the vehicle warranty, but in no event less than 12 months/unlimited kilometres (12 months/20 000 kilometres for commercial vehicles).

GM accessories sold over-the-counter, or those not requiring installation, will receive the standard GM Dealer Parts Warranty for 12 months from the date of purchase (parts only).

What Is Not Covered

Tire Damage and Wear

Normal tire wear or wear-out is not covered. Road hazard damage such as punctures, cuts, snags and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Also, damage from improper inflation, high speed spinup (as when stuck in mud or snow), tire chains, racing, improper mounting or dismounting, misuse, negligence, alteration, vandalism or misapplication is not covered.

Damage Due to Accidents, Misuse, or Alteration

Damage caused as the result of any of the following is not covered:

    • Collision, fire, theft, freezing, vandalism, riot, explosion, earthquake, water or flood, windstorm, lightning, or objects striking the vehicle;
    • Misuse of the vehicle such as spinning the wheels, driving over curbs, overloading, racing, or other competition. Proper vehicle use is discussed in the Owner Manual;
    • Alteration or modification to the vehicle including the body, chassis or components, after final assembly by General Motors (which includes rebuilding the vehicle after it has suffered such extensive collision damage in an accident that it was written-off or deemed to be written-off, even if the rebuilt vehicle uses undamaged parts and components from the written-off vehicle);
    • Coverages do not apply if the odometer has been disconnected, its reading has been altered, or kilometrage cannot be determined;
    • Chassis overloading or uneven weight distribution;
    • Cutting, welding, stretching, or shrinking of chassis frame rails or driveline;
    • Addition of aftermarket suspension equipment such as tag axles, springs, or spring helpers, spacer blocks, or air spring;
    • Addition of aftermarket engine and transmission modifications such as blowers, turbochargers, exhaust brakes, exhaust systems, air induction systems, computers (software or hardware modifications), governors, gear splitters, or electric braking devices.

Important: This warranty is void on vehicles currently or previously registered as salvaged, scrapped (irreparable), rebuilt, junked or totaled (written-off) or stolen.

Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products

Damage caused by airborne fallout, salt from sea air, chemicals, tree sap, insects, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See Chemical Paint Spotting under Things You Should Know About the New Vehicle Limited Warranty.

Damage Due to Insufficient or Improper Maintenance

Damage caused by failure to follow the recommended Maintenance Schedule intervals and/or failure to use or maintain fluids, fuel, lubricants, or refrigerants recommended in the Owner Manual is not covered.

Maintenance is the owner's responsibility. General Motors of Canada Limited recommends that you keep all receipts and make them available if questions arise about maintenance.

Damage Due to Contaminated or Poor Quality Fuel

Poor fuel quality or incorrect fuel may cause driveability problems such as hesitation, lack of power, stall or no start. It may also render gauges inoperable or degrade functionality for components such as spark plugs, oxygen sensors and the catalytic converter. Damage from poor fuel quality, water contamination, incorrect diesel fuel or gasoline may not be covered.

It is recommended that gasoline meet specifications which were developed by automobile manufacturers around the world and contained in the World-Wide Fuel Charter which is available from the Alliance of Automobile Manufacturers at www.autoalliance.org/fuel_charter.htm. Gasoline meeting these specifications could provide improved driveability and emission control system performance compared to other gasoline.

Maintenance

All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner Manual and Warranty booklet are the owner's expense.

Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack of maintenance is not covered.

Items such as, but not limited to:

    • Audio System Cleaning
    • Brake Pads and Linings
    • Clutch Linings
    • Coolants and Fluids
    • Filters
    • Keyless Entry Batteries *
    • Limited Slip Rear Axle Service
    • Tire Rotation
    • Wheel Alignment/Balance **
    • Wiper Inserts

are covered only when replacement or repair is the result of a defect in material or workmanship.

* Consumable battery covered up to 12 months only.

** Maintenance items after 12 000 kilometres.

Extra Expenses*

Economic loss or extra expense is not covered.

Examples include:

    • Inconvenience
    • Lodging, meals, or other travel costs
    • Loss of vehicle use
    • Payment for loss of time or pay
    • Storage

*While extra expenses are not covered by the New Vehicle Limited Warranty, General Motors does provide many additional customer benefits such as Cadillac Owner Privileges. Refer to the Owner Manual.

Other Exclusions

Notice: This warranty excludes:

Any communications device that becomes unusable or unable to function as intended due to unavailability of compatible wireless service or GPS satellite signals.

Other Terms

This warranty gives you specific legal rights. You may have different rights which vary from province to province according to applicable legislation. This warranty does not exclude or limit those rights but runs concurrently with any such applicable provincial legislation.

General Motors of Canada Limited does not authorize any person to create for it any other condition or liability in connection with these vehicles. Any implied warranty or condition (including any implied warranty or condition of merchantability or fitness for a particular purpose) applicable to this vehicle is limited in duration to the duration of the written warranty or condition. The performance of repairs is the exclusive remedy under this written warranty or any implied warranty or condition. General Motors of Canada Limited shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty.*

* Some provinces do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Cadillac Escalade Two-mode Hybrid Warranty

For vehicles sold in the United States, in addition to the Bumper-to-Bumper Coverage described previously, General Motors will warrant certain Hybrid components for each 2009 Cadillac Escalade Two-Mode Hybrid (hereafter referred to as Hybrid) for 8 years or 100,000 miles (160 000 kilometres), whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.

For vehicles sold in Canada, in addition to the Base Warranty Coverage described in the Cadillac Limited Warranty, Maintenance and Owner Assistance Booklet, General Motors of Canada Limited will warrant certain Hybrid components for each 2009 Cadillac Escalade Two-Mode Hybrid (hereafter referred to as Hybrid) for 8 years, or 160 000 kilometres (100,000 miles), whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific Hybrid components of the vehicle.

This warranty is for Hybrid vehicles registered in the United States or Canada, and normally operated in the United States or Canada respectively. In addition to the initial owner of the vehicle, the coverage described in this Hybrid warranty is transferable at no cost to any subsequent person(s) who assumes ownership of the vehicle within the above described 8 years or 100,000 miles (160 000 kilometres) term. No deductibles are associated with this Hybrid warranty.

This Hybrid warranty is in addition to the express conditions and warranties described previously. The coverage and benefits described under "New Vehicle Limited Warranty" are not extended or altered because of this special Hybrid Component Warranty.

For 2009 Hybrid owners requiring more comprehensive coverage than that provided under this Hybrid warranty, a GM Protection Plan may be available. See your Cadillac dealer for more details.

What is Covered

This Hybrid warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the 8 year 160 000 kilometres term for the following:

Towing

During the 8 year or 160 000 kilometres Hybrid warranty period, towing is covered to the nearest Cadillac servicing dealer if your vehicle cannot be driven because of a warranted Hybrid specific defect. Contact the Cadillac Roadside Assistance Center for towing. Refer to the owner manual for details.

Transmission

Hybrid transmission assembly and internal components, including the transmission auxiliary fluid pump, transmission auxiliary pump controller, and 3-phase transmission cables.

Other Hybrid Components

Hybrid Battery

The 300-volt electrical system includes:

    • Hybrid High Voltage Wiring
    • Hybrid Control Modules
    • Transmission Power Inverter Module (TPIM)
    • Accessory Power Module (APM)

What is Not Covered

In addition to the "What is Not Covered" section previously, this Hybrid warranty does not cover the following items:

Wear Items

Wear items, such as brake linings, are not covered in this Hybrid warranty.

Maintenance

As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your owner manual. Maintenance intervals, checks, inspections, and recommended fluids and lubricants as prescribed in the owner manual are necessary to keep your vehicle in good working condition. Any damage caused by owner/lessee failure to follow scheduled maintenance may not be covered by warranty. Scheduled maintenance includes such items as:

    • Brake Pads/Linings
    • Coolants and Fluids
    • Filters