When an OnStar® keypress is made, a serial data message is sent to the audio system to mute all radio functions and output OnStar® originated audio. After the audio system is muted, the communication interface module (CIM) transmits signals to the audio system on the remote playback device audio signal and remote playback device audio common signal circuits.

Schematic Reference

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

Scan Tool Reference

Control Module References for scan tool information

1. Tune radio to a known good station and verify the audio is heard clearly through all speaker channels.

⇒	If audio is not heard clearly, refer to Speaker Malfunction.

2. Ignition ON, radio ON, set volume to comfortable level and press OnStar® Call Center button. Verify Connecting to OnStar® message is heard clearly through the audio system.

⇒	If OnStar® message is noisy or distorted, refer to Circuit/System Testing.

1. Ignition OFF, disconnect the X1 harness connector at the radio.
2. Ignition ON, test for a varying AC voltage between the following signal circuit terminals listed below and ground when the OnStar® Call Center button is pressed.

•	Audio Signal Circuit- terminal 20

•	Audio Common Circuit- terminal 6

⇒	If AC voltage was not present, test the circuit for a short to voltage, short to ground, or an open/high resistance. If the circuit tests normal, replace the CIM.

3. If all circuits test normal, replace the radio.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio or CIM replacement, setup, and programming.